Lovely staff.. very clean and comfortable room..

Have stayed here before.Another very pleasant stay.Will be back.

The room was cosy and warm to come back to afyer a winters day out.

Check in experience was shocking Very dismissive - refused to check me in until after 1400 even though I said I don't want a room yet just wanted to get the check in requirement out of the way - No I was told that can only happen from 1400!!!!

The staff were wonderful so warm and welcoming plus went to extra lengths to ensure I had a great stay.

I liked the efficient friendly reception on arrival. The value for money of the room. I did not like the fact that there is no lighting on the desk while using my laptop. I did not like that the shower is not a proper shower, i.e. it is accommodated in the bathtub.

Room spacious,parking good,close to city shops.Resturant food served cold.

Close to town. Easy check-in & outNo information binder. No room phone. Restaurant breakfast far too expensive - $30 per head.

The pool hair dresser and gym

Close to town. I could do with an update in tbe rooms now. Was clean and presentable.

Very handy to town centre while remaining quiet.

Cute corner room and very private

Distinction Coachman was old and dated. Room carpet was rippled and a very old couple were given an upstairs room where there is no lift. I had to help carry their bags staff didn't want to know about it. Everything is rundown. Restaurant and cafe bar were closed more often than open.

It was a good property. Very centrally located for amenities and stuff!

Old toilet seat stains Toilet system stains Tiles mould around floor Wall paper falling off entry Covered in dead leaves trampled them inside lighting poor

Nice place to stay will be back

Very disappointed restaurant food poor and room condition poor and very tired paying a premium price for room and food but very disappointed

The Gym or Fittnes Center are not in good shape. Need of total Re-build

The building is absolutely gorgeous on the outside and the lovely man that greeted my partner and I at the front desk was so sweet and friendly!! We were very excited to see the room in person as the pictures looked very nice, but once we settled in there, we were a little disappointed... The bathroom was beautiful but the shower was so dirty!! There was multi-coloured soap scum in the grout on the walls, lining the top edge of the bath where it meets the tiles, and all around the handle to turn the shower on. There was also a lot of calcium build up on the shower head. The shower pressure was good though and the bath part seemed clean but I think if I were to come here again, I will be bringing my own cleaning supplies. Also, the air conditioning unit did not work and the fan that was also provided for the room was extremely loud so it was a very hot night for us. Otherwise, there was a nice view of the fountain out in the backyard and it was a very quiet place to stay in. Overall we give it maybe a 6/10? Probably would stay here again just because of how great the parking was and how pretty the building is lol

the property felt dirty, I believe possible just very run down

Well I got off to a bad start thanks to the hotel group naming both their Palmerston North hotels with the word 'Distinction...' so I thought I had booked into the other hotel that is apparently not bad. So after a trivial $9 Uber I had made my way from the Distinction hotel to the Distinction Coachman hotel. My room was very old fashioned and in desperate need of an update, with no air conditioning in the peak of summer and a 70's decor. The staff were nice, meal was average and location okay to walk to town from.

Booked the Ex Suite, needs total redecorating, was woken at 6am with kitchen empting there waste in bins from the previous night, enjoyed the glass going in the bin at 6am nice wakeup call for top priced room.

The property and rooms were old and need updating, the night concierge was super nice and helpful so was the day staff. It was what we expected and suited our needs for 1 night of sleep.

I'm sorry to say this was my worst accommodation experience ever. I can't understand how this hotel is rated 4 stars. Palmerston North was almost shut down on 2 January, so I'm sure that didn't help. Here's what we got: -the restaurant was closed -the pool and spa were closed -we arrived at 4pm and saw many rooms not made up, with dirty dishes from room service still lying in the corridor -we got "upgraded" from motel suite to hotel room, but it was dark and musty so we asked to be put back in the motel -no microwave -no cloth to wash dishes or dish rack to stack them -no forks -carpet was so dirty we had to put down our picnic rug and sleeping mat on the floor so we could walk in socks or barefoot -bathroom floor was sticky -throws on beds were smelly and dusty -duvets were yellowed -the cleaner knocked on the door at 9:40, 20 minutes before checkout and before we had handed in our keys, even though there were hardly any other guests in the whole place -the photos on Expedia don't reflect reality I regret spending this money ahead of time. I recommend to drive into Palmerston North and have a look around the accommodation before you pay.

We liked the late check in, the rooms are a bit dated but back in the 90’s this motel was the very best in the area. We would stay again.

Very dated hotel/motel, looks like it hasn't been renovated in 40 years or more. Spa was not working. Paid less for much nicer 4 star hotels in Australian capital cities.

well at arrival was told no air conditioning as owner has stopped it you have a fan or heater in your room it’s 2023 basin sink block up brushing my teeth the spa bath didn’t work only one sky channel worked fell into the couch putting my socks on couch was that old and no service on my room? it’s dark ed needs urgent attention for the price no

Perfect stay for our needs

The staff were outstanding and very helpful. We stayed the previous night in Taupo and this hotel is only just under 2 hours drive to Wellington. We had a buffet breakfast included in our stay. Left Palmerston North at 9am and arrived in Wellington by 11am. Parked the car in Wilson car perk and had all day to look around Wellington in preparation to board our Interislander ferry to Picton

The trip was okay. The showers do not have proper seals and all water leaks onto the floors. Really inconvenient

Abut tired look the room, wifi a bit slow at times..but the bed was very comfy

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