Nice place to stay close to airport but far away from Madrid Downtown. Uber or taxi services are insaly expensive, but there is a bus/metro stop 10 to 15 min walking away.

Great hotel for the airport, clean and modern.

Excellent choice and fair price.

Lobby Staff were all awesome. Lobby bar was a welcome bonus to have a beer, drink, or coffee to just relax for awhile before going to bed.

Comfortable bed, awful sofa-bed. Noisy neighbors waking up my daughters at 2 AM, very frustrating before an early flight a few hours later.

10mins from Adolfo Airport very convenient. Staff was wonderful & helpful

My room was on the ground floor and it was noisy from the reception area.

Good service and good breakfast.

It was very nice, it was a 5 min. Walk to the metro. You can be in madrid downtown in 50min. The breakfast was good.

The rooms of this property are terrible and you can hear everything from adjoining rooms as if they were in the same room as you are. We never got rested due to constant noise from other surrounding rooms. I have never experienced anything like this before.

Perfect location near the airport.

Great place to stay in Madrid. Close to shopping center, dining restaurants, easy parking and friendly staff.

Great staff, friendly and helpful

Too too noisy! At midnight, 1am-2am from the upper floor, side rooms, the guests are yelling, singing, and loud TV watching. Non-sense.

Great place, quiet, clean, great location, feels safe, and breakfast was very good. The staff was friendly.

The staff 10 out of 10. The place is noisy. The customers are noisy. Breakfast is free therefore quality is not the best; it is the classic “we have all options but obviously the quality of the product is not great.

Front desk staff were wonderful. So friendly and helpful.

The staffs were amazing from the cleaners, kitchen and the reception. Ana and Marisa stood out for me. They helped us so many ways getting around Madrid

Lovely hotel

The facility is great, we reserved a night before taking off and right from the start really nice experience. Special thank you to Sara at the reception was really helpful and attentive. will definitely consider again.

Old run fiwn

Very nice and clean Great breakfast

Good

Simple hotel that is used by many people/companies for short stays for their technical personnel’s doing works on the industries around. The hotel when new could have been a nice and cheap choice. At the moment facilities have less than optimal maintenance and rooms are dirty. Things are broken and not replaced. We changed room once since curtains had cigarette burns and everything had nicotine smell, even when it was a non smoking room. Towels were very old and deteriorated. The carpet rug on any of the rooms we had during a 7 days stay were not properly cleaned or vacuumed. Smelly. The shower walls are painted with no tiles on it. Rooms are tiny with everything cluttered. I will not recommend staying on this hotel.

Good service

The Hotel was not of the Standard of Holiday Inn. The Bathroom was not clean & Room was also too Shabby. I have to ask for Tea/Coffe maker which should have been there but it was not there.

We booked this room on July 17,2022. Upon arrival it looks like a concrete fort rather a hotel. The room was awkwardly furnished for a person in a wheelchair! I should have suspected something amiss when I received an inquiry from the hotel identifying if I had a wheel chair yes/no? When we requested a more apppropiate room immediately the desk clerk stated NO and that they were full. If we had a complaint it was EXPEDIA’s fault? I don’t believe that at all. The hotel just threw us a bone in giving us a leftover room because we were only staying one night thank goodness! The shower is an awkward assembly as such. This hotel is very close to a hospital so everything makes sense now except the booking. If your looking for a sofa to buy there are at least a dozen manufacturing outlets nearby. Also there is a very convenient mall that costs $4.50 Euros one way. The Uber accessibility is one value that’s great around Madrid. Rating 3 stars out of 5 for the hotel. Holiday Inn desperately NEEDS to remodel this hotel and Expedia should leverage to drop its listing until then!!!

Well located just off the motorway and a short distance from a shopping complex including Ikea. Simply decorated rooms but with a very good shower / bathroom. Breakfast very good indeed, no complaints whatsoever. Plenty of underground parking, charged at €8, but leaving the garage was really difficult, my wife having to guide me through the access ramp.

Stayed for couple nights. Rooms are too small. No amenities at all. You can’t sleep if someone starts taking shower at midnight bcuz you can hear noise into other room. No doubt front desk staff is very friendly and helpful.

A very good stay until i requested the garage door be opened, only to to go back to reception to pay my parking, I had registered my car checking in, but the invoice wasn't itemised so didn't realise they hadn't take the fee, so quite annoying when your ready for a few hundred Ks drive you have to go back to sort out payment.

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Nice place. Though bathroom bathroom wall was damaged.