Reasonable hotel within walking distance of the centre of Lille. The cooked element of the buffet breakfast was cold (beans, scrambled eggs etc) which was disappointing.

Fantastic stay at this lovely hotel !

Enjoyed our stay here. Staff were very friendly and helpful, room was modern and clean. Nice and walkable from city centre but far enough away to be quiet.

This is NOT a 5 star hotel!! No even a 3 stars… Very outdated.

Very nice heritage building, close to the Old Town.

A great place to stay for a trip to Lille. A short walk to the centre and train station.

From entering the property the quality of the service from the staff was noticeable.The room was comfortable and spacious, the food was delicious and I will be returning to this hotel for a holiday to have some time to enjoy the spa and relaxing atmosphere further.

From entering the property the quality of the service from the staff was noticeable. The room was comfortable and spacious, the food was delicious and I will be returning to this hotel for a holiday to have some time to enjoy the spa and relaxing atmosphere further.

Beautiful historic hotel full of interesting rooms (chapel, interior courtyards, exhibition spaces) and nice rooms. Our bed was extremely comfortable and we enjoyed an absolutely silent, calm night's sleep. Spa was fun, but could have done with a deep clean and was often over-busy (adding a sauna in one of the many many treatment rooms, for example, would ease overcrowding). Efficient and polite check-in and -out. However, this hotel really lacks the luxurious touches you would expect from a five-star at this price. Nescafe instant coffee in rooms is unacceptable in 4-stars, let alone 5-stars - provide capsule machines asap. The carpet in our room was worn and stained, the only wardrobe/storage we had was in the bathroom (i.e. unsuitable for clothes) and in general there were no extras provided whatsoever. So, all in all - amazing hotel being poorly run.

No assistance in Spa to know what to fo with covid restrictions. Shower over over bath inadequate. No price sheets for mini bar or information in room. Very small room. Expected more for 5*. Not happy about €100 deposit being deducted and not immediately refunded. Fantastic venue and facilaties.

The property is great but slightly underwhelmed with the facilities in the room and breakfast. A kettle in the wardrobe with instance coffee and UHT cream is not in-keeping with your second most premium room- I would expect a coffee machine with it's own area, biscuits etc... The breakfast really was disappointing and had we of know we would have chosen a room without breakfast option. The size of the buffet and variety in relation to the hotel is miles apart... we also had undercooked sausages... not good at all

The property is great but slightly underwhelmed with the facilities in the room and breakfast.A kettle in the wardrobe with instance coffee and UHT cream is not in-keeping with your second most premium room- I would expect a coffee machine with it's own area, biscuits etc...The breakfast really was disappointing and had we of know we would have chosen a room without breakfast option. The size of the buffet and variety in relation to the hotel is miles apart... we also had undercooked sausages... not good at all

While it is a beautiful building the hotel itself does not live up to his potential. While there was nothing glaringly wrong with the hotel it was just not what you would expect from a high quality hotel. The staff was not rude though they were not overly helpful. They took the bags to the room, though when we got to stairs, they said we needed to carry them. I do not mind taking my bags at all, though if you are going to take the bags to the room, then take them all the way. Otherwise do not pseudo-take the bags to the room. The room was spacious and quiet, which we appreciated. The bed was very comfortable. The decor of the room was simple, well kept though old. We have stayed in this hotel twice and both time because there are not a lot of good hotels in Lille. It is a bit off from the center of the city though no much. Next time we will try another hotel. We would recommend that you try the hotel, though each time we were left feeling a little disappointed.

While it is a beautiful building the hotel itself does not live up to his potential. While there was nothing glaringly wrong with the hotel it was just not what you would expect from a high quality hotel. The staff was not rude though they were not overly helpful. They took the bags to the room, though when we got to stairs, they said we needed to carry them. I do not mind taking my bags at all, though if you are going to take the bags to the room, then take them all the way. Otherwise do not pseudo-take the bags to the room. The room was spacious and quiet, which we appreciated. The bed was very comfortable. The decor of the room was simple, well kept though old. We have stayed in this hotel twice and both time because there are not a lot of good hotels in Lille. It is a bit off from the center of the city though no much. Next time we will try another hotel. We would recommend that you try the hotel, though each time we were left feeling a little disappointed.

We had a truly memorable stay in this historic hotel. The staff could not have been more helpful from the moment we checked in. I would recommend this hotel very very highly.

A beautiful old building at the edge of Lille but just a few minutes walk from the old town. Very pretty but tastefully modernised.

A beautiful old building at the edge of Lille but just a few minutes walk from the old town. Very pretty but tastefully modernised.

Beautiful Hotel and nice facilities. Only downside was being charged £70 for two double rums and. two bottles of coke

Beautiful Hotel and nice facilities. Only downside was being charged £70 for two double rums and. two bottles of coke

Very friendly staff (miss Helena). Authentic hotel. Close walk to the city centre. Great breakfast.

Very quiet. Stainless steel indoor pool. Oddity is our room number 328 was on the second floor. About 15 minute walk from train station.

Absolutely unbelievable property with the best staff.

wonderful location - almost a living museum. Rooms are a bit disappointing for a 5*. No hand washing possibility in the toilet. Bathroom at the opposite of the room. No airconditionning - a simple and noisy portable fan instead. The estaminet that is part of the hotel is very nice

Really nice hotel, although was found it a little expensive for what it is.

Nice hotel with nice spa and facilities. We were there only one night. We were awakened at 4am by the sound of mice going through our luggage! Not a nice experience! It sort of spoiled our stay at an otherwise lovely hotel.

The breakfast used to be way better, the eggs are not yummy and even the cleaness of the plates is a bit terrible. I am disappointed of the quality of the breakfast

The breakfast used to be way better, the eggs are not yummy and even the cleaness of the plates is a bit terrible. I am disappointed of the quality of the breakfast

Unique and interesting hotel. Our suite overlooked a building site, and breakfast was only average

Great hotel within walking distance to the centre. The only issue was the shaver point in the bathroom was loose with wires on display.

Beautiful hotel close to town and with an incredible view from every room! The staff was so kind to my very large dog (Saint Bernard) and really went above and beyond to make sure that both me and my dog were happy. I’d love to stay here again.

Just on the edge of town within walking distance of the centre.

Just on the edge of town within walking distance of the centre.