The location was great but the property was awful. The main facility was dated and needed upgrade. When taking showers, you have water running every where and felt unhygienic. My son literally refused to take a bath there. Out of 3 days booked, we could only slend a night at the main facility. The 3rd night , i had to pay extra to be moved to the signature which was slightly better. At the signature, the bathroom had constant pee smell . The room was nicer and newer though. The signature was the only facility that remotely met the stardard expected for a 5 star hotel. The other buildings like the Gardens and Suites were too far away and dated as well. Overall, I dont think the hotel is worth the amount charged. I never plan to stay at this hotel ever again.

Lovely stay

Staff were friendly and polite

Enjoyable relaxing stay with all amenities

The toilet is leaking from the top, TV went blank n never came up rill i checked out

Towels were old. The the price, they could have done better.

I felt very safe on site. The dining options are plentiful. I especially enjoyed their restaurant, Toast! The pool area was beautiful and the staff were friendly. It was my first trip to Nigeria and I would stay here again on my next.

This was a big disappointing and was not real value for money at all.

A woman came knocking the door severely making noises and shouting along the passage. I called to report to the reception no response. For an international hotel, this is vwry embarrassing and unsafe as i wonder how the woman got into the rooms area unchecked

Great experience

It is in a nice environment.

I enjoyed my stay from the very first day! The hotel staff are very friendly, polite and accommodating. They went above and beyond to make sure that my stay was a very pleasurable and comfortable one. The downside is that the that food served was very hot and spicy and therefore you have to becareful with food selection! I would highly recommend this hotel to friends and family abroad who is looking for a safe place to stay away from home!

What has to be understood first about this property is, It is a multi-hotel property. The Graden Hotel is one of the oldest buildings and it is in bad condition, with bad plumbing, mold and mildew. Eko Main Building is where all of the social activities take place, it is a nice environment; however, it too lacks in bathroom conditions: The bathroom shower floods and there is no ventilation. If you choose to upgrade your room your surprise will come in the bill: I was quoted $150 per day to upgrade, at checkout it was greater than $250 per day. I was robbed.

The toilet roof is licking, water frops on U when using the toilet, the TV is horrible not clear it's like not well connected and it's always happening each time i stay in the wing. The breakfast is also way below standard, this isn't the Eko Hotels i used to love staying some years back

I stayed at Eko Gardens. It got the job done. One thing I didn’t like was that I wanted to check in 2 hours early, but they were going to charge half the room rate. The problem with that was that the room rate they would use was not the rate I booked the hotel. The “half price “ would be more that twice the full room rate amount I was paying for my reservation. Given that I had reserved multiple rooms for 10 days, it would have been nice for them to have used discretion. Overall, I was pleased with the service.

Everything you need for a relaxing holidayis in this resort

Hospitality

Clean and safe

Absolutely beautiful hotel and clean. Service was great. The rooftop is exceptional, loved every moment of it! The only downside was that the bathroom ceiling was leaking of water.

Enjoyed my time at Eko hotel. The staff was friendly and the property was clean.

Clean room with a great view of the Atlantic Ocean. Will be good to check the AC for room 1110; only works on #3 setting.

No robe. Dirty towels

This place is all about money and lacking good service. Hotel garden is old and there’s a smell. What’s the hype about this place? I will never stay here again. For the amount you paid not even 1 free breakfast.

Booked at thre "garden" stupidly thinking I would get a garden view. Ended up in a "hotel" with no proper reception, at a smoking level right by the street. The only concern of all employees is that every bill is paid right away, although the hotel card machine is unstable. Do nt recommand the garden: superior room with a blind window on the corridor, bathroom showing age. I travel a lot in Africa and now how difficult it is to maintain quality service and amenities but the Garden does not even try. The Signature is up to the standard and the Mainbuilding is trying.

We chose to book Eko Hotel for a business trip as we were advised this is the hotel to stay at when visiting Lagos and is one of the best 5 star hotels on Victoria Island. We booked two rooms at Eko Gardens and were very dissapointed upon our arrival. Whilst the other 3 hotels on the complex may be considered 4/5 star, Eko Gardens is at best 3 star. The reception area is poor and looks more like a motel, as for the rooms, they need a lot of work. My room had cracks in the walls, especially in the bathroom. Along with a flickering light in the bathroom, it was a guessing game as to whether the water would be scolding hot or cold when showering, bed linen was not spotless and had marks, no batteries in the TV remote, and I had 3 cockroaches during my stay. I appreciate tropical countries will have bugs but in an alleged 5 star resort I should not expect to come back to my room and find cockroaches. However, I cannot fault the service provided by staff, they were very friendly and always went above and beyond, be that at reception or at the various dining facilities on site. If you want a 5 star resort, do not choose Eko Gardens, choose the Eko Hotel or Eko Signature, I would hope the rooms are in far better condition.

Service was very good. Everyone was friendly & made us feel well taken care of. Restaurants on site are good. We especially loved the rooftop restaurant & bar.

Air conditioning is not perfect. Bathroom has no 3 point electric sucket. Towels are old. No wash cloth. No toilet brush/plunger.

Food is a bit pricey though but if good quality.

Property is great with bars, restaurants and swimming pool in the resort and very safe. The only problem is the internet/wi-fi is poor.

Rooms were big, view was nice. Accessibility was good too.

Check-in was easy and fast

I had gone to enjoy the entertainment got to the entrance and an intoxicated guaasked for ID when they don’t ever ask anyone.