Convenient, great food available with so many places within walking distance in the airport, and room had so many extras included such as water, hairbrush, razor, coffee, etc. I will always book based on my flight schedule for arrivals or departures.

It does the trick. If you need a place at the airport this is fine and I’d stay again. Nothing especially memorable from the stay.

One evening. Extraordinary comfort. Especially after long flight.

Lovely rooms, lovely staff. Checking in and out a breeze. Helpful for any overnight stay before an early morning flight out of Haneda.

Hotel is starting to show its age. But the staff are great and everything still works great.

We loved our stay at the Haneda Excel Hotel Tokyo. First we were greeted by a very pleasant hospitality hostess, then she escorted us to to check in counter. The young lady who checked us in was very gracious and understanding our lack of knowledge of the Japanese language. We all had a good laugh when she explained to me that I still owed 200 yen for room taxes. I thought she meant $200 USD. We all laughed when I realized it was less than $2.00 USD. The room is spacious with a sitting area, table & chairs that I wasn’t expecting. The bathroom is quite large with one of those incredible Japanese toilets that does everything but the dishes. We ate dinner at the hotel restaurant “The Flyer’s Table”. The staff was amazing just like the food. I had the mushroom stroganoff and it was delicious. Can’t wait to see what’s for breakfast this morning. Will definitely return here if I get the chance.

The location could not have been more convenient, the lobby leads straight to Haneda terminal 2. The entrance to subway and trains are also in easy walkable distances (downstairs). It is a perfect choice especially when you have a flight within the next couple of days. The hotel is very clean and quiet, the space is very good by Tokyo standards. And the staff (especially the lady who helped checking us in) was super friendly, helpful, and so so nice! It was a very pleasant stay and l look forward to staying there again!

Transportation and Safe

Extra convenient when having to transit from Haneda ANA terminal to other cities in Japan.

A lot more spacious than other Japanese hotels we’ve been too. Located conveniently inside terminal 2. Super clean property and friendly staff.

It’s located in terminal 2 so it’s very convenient. The property was clean and well maintained. The check in staff were abrupt but not rude. Breakfast was delicious.

The location of this hotel was very convenient. The staff was kind and willing to hold our luggage when we had to wait for our flight. Overall the room was clean and comfortable.

We had to extend or time in Tokyo and this hotel offered an excellent option to make use of unplanned extra day in Tokyo, while still being so close to our flight (we flew out of T3). Place was also quite nice - very clean and spacious. Very friendly staff too.

I had just a day in Tokyo with a morning flight the next day, so decided to stay at the airport. This hotel is very conveniently attached directly to terminal 2 with an entry to the domestic check in area. The staff were friendly. Room was in good condition and clean. I really liked the toiletry products in the bathroom. The shampoo, conditioner and bath gel were great. The mini fridge was handy fir storing some snacks and drinks. The only negative was the TV service Only a handful of channels, with no English selections at all. Usually you would expect maybe BBC World News or CNN. There were some pay movies but i just wanted to relax before bed with some TV and so was disappointed with this. Apart from that, I realy liked the hotel.I was able to take the train from the terminal into Tokyo for the day to do some sightseeing

Clean, convenient

The hotel is very nice overall except for the high cost. very convenient for early flight.

We liked the fast check-in service using the machine. We also liked the spacious area inside the room as you can even put the airport trolley to the room. The facility is a bit old, but acceptable. It's ideal for taking a rest at Terminal 2 and catch the next flight on the early morning at Terminal 2.

All was good !

We landed late and didn't expect that we had to go through immigration to get to the hotel. We actually canceled another hotel for this thinking we could avoid having to go out. By the time we got to the hotel, it was almost midnight. I was worried about check in but there was a staff by the kiosk helping us, which was nice because I most likely would have trouble with the check-in kiosk myself. The room was basic but clean, the bed a bit hard, and we were looking out to a parking garage. It was fine for just a night between flights but the fact that you have to go through immigrations twice was annoying.

Machine checkin took longer than human. Annoying. Room lights operated via faulty side table switches so had to remove room card from slot to switch them off. This left me with no air conditioning. Again, annoying in a room costing over £140

Perfect for late arrival.

Really like this hotel. It is a great place to get acclimated to a new time zone! Staff was very helpful as well.

This place was a sight for sore eyes (literally) after a very long flight. I cannot recommend this place enough!!!

I appreciated the ability to leave my luggage at the hotel prior to my check-in time so that I didn’t have to push it around the airport while I waited to check-in. I also appreciate that they were willing to keep the luggage until I could check-in for my flight. The breakfast buffet had a nice assortment of food and everything I ate was fresh and tasty.

No problem.

It is located in the airport terminal building and so convenient for departure or arrival.

Staff very helpful

Clean. Courteous

The room is clean and the location of the hotel is convenient. However, when I tried to check in my name did not register on their database. It was then discovered that they had misspelled my name while converting it from English to Japanese. As I typed in my name in front of the check-in computer system a few times, I became worried, and my fatigue accumulated further especially after arriving in Haneda following a long flight. There was no apology from the staff for their error. The front desk was a disappointment.

Great relaxing stay before an international flight out. Lots of good food options and last minute shopping. Really fun to watch the planes land and take off from your room. Also common viewing areas, inside and outdoors.

Stayed her during a layover and it was perfect!

Bathroom is little bit smell Bad .