Great resort. Nice room and pools. Beside the beach. Good food and friendly staff.

We hotels heart lies in its staff! The hotels area is big and complicated, also it is somehow old and shows basic equipment. There are many employees who maintain the hotel and everybody is helpful and friendly, for instance the ladies at the reception who helped us a lot when we had a problem with our room and the guys at the restaurants & bars. The food at the buffets is good. Fresh salads bar and desserts. If you re going to choose fast food, dont expect much. Same for the wine. In conclusion, it is enjoyable. Has perfect location next to sea. Try to got a room in the backside, where it is calmer. And be good to the staff, they will be good to you.

Great choice if you are looking for an all-inclusive. Great selection of food and entertainment options. Close enough to the main streets but far enough away that it isn't loud. I highly recommend checking out Old Town Albufeira as well while you're in town.

Below average hotel - the “all inclusive” (doesnt even include coffee at the main bar…) is runned down. We were missing towels one day, and had sheets put on that had yellow pee spots. Of all the nice places in Albufeira, would definitely never stay here again. Considering that Muthu seems to be a common hotel here, it really is below average.

Loved it, great for families! Lovely pool and next to the beach!

Need to change hotel which was further to the beach and the check was slow they take 20 minutes to find my reservation , the hotel is overflow with british who are drunk all night and scream and fight in the hotel I couldn’t sleep the room are so run down

Awful room next to public toilets. Had to pay to upgrade. Rude and aggressive staff. Disgusting undercooked food

We booked our hotel and arrived at 830 pm and checked in. Our room had 2 single beds instead of a double size we requested, no towels and then the Air conditioning didn't work. The maintenance worker tried to fix it but gave up and said I can bring you a fan. When we went to the bathroom, there were ants all over in the bathroom. This all took two hours. We tried to contact the manager, The most frustrating part was the manager didn't even bother to come out of her office to speak with us. We were told to sit in the Lobby outside her office. It took us until after 11 pm trying to get the mess fixed and finally get moved to another room. I was really foreword to going to a 4 star hotel and it looked really good when we saw it but it was very disappointing. I think Dr. Mutu had a great vision but the place is sadly lacking. It hardly looked like 4 star inside, needlng maintenance to be kept up at least in section K where we were. We were given the second room we were assured we could stay and check out at 12 noon which was nice because regular check out time was 10:00 Am. But the next morning we we're woken by cleaning staff knocking at 0915 and told it's check out time. I think there is no coordination between the staff. There is lack of maintenance staff. One guy was running around trying to do everything. The staff was carrying towels and sheets in plastic bags. In some areas the staff was using grocery store carts to move stuff.

Disappointed hotel is in bad condition patio furniture swimming pool furniture is in Trash condition people don’t believe in pictures on any website liars liars liars

No parking available onsite. Had to find parking and then pay extra for that. For the number of rooms that the hotel has, they need more parking spots.

It was not what we expected.

This is a ripoff. The photo are not real. Too expensive and very poor, cheap. I want my money back. Even the guy in the front desk agreed that photos and price were not right. Very disappointed also how Hotels.com handled our problem

The property is advertised lovely, but the room is like a college dorm room in the 70's. There were small flies and mosquitoes dead and alive in the room. The property is in serious need of renovation. The terrace was filthy. There were no towels in the room. Front desk reception wouldn't answer the phone for over an hour. Ended up walking to reception to get them and they said they were 2 busy 2 answer. There was no wifi. Dr. Muthu should be ashamed of him self for allowing this property to be operable. It's not up to standard at all! All of these properties I see his name on in this area and he wont take out the time or money to bring this property up to standard. Another family was upset because their AC wasnt working for 3 days and they were getting bitten by mosquitoes sleeping with their door open because its so hot. People stop staying here and paying to accept these deplorable conditions. The more people keep patronizing he will never fix it! There are better more reasonably priced accommodations in the area. Were at the Auramar Beach Hotel now! What a pleasant difference! For less money! And check out is not 10:00 am!

We love this place, sadly this trip was a bit spoit by stag parties.

Check in is at 5:00pm. But the room wasn’t ready. It took an hour so m until we were able to get in and still we had to call the reception ( that was always busy) to get towels or to let the safe be repaired. The aircon didn’t work at all. The housekeeping only comes every other day and even then they have to be called to clean the room. Again one has to ask for new towels. The hotel was full of young football “fans” that spent the entire day with drinking and bawling. The pool area was full of beer cups and cigarette butts. Because the aircon didn’t work one had to sleep with open windows which is only possible with earplugs. I woke up at least 5 times every. I seriously have no idea how this can be considered a 4 star hotel , not even a 3 star hotel.

Hotel was in lovely location on beach however charged 15Eu per day for beds. No towels, iron, shower gel in room and had to ask twice for these. Not ideal if you have poor Mobility.

Hotel was in lovely location on beach however charged 15Eu per day for beds. No towels, iron, shower gel in room and had to ask twice for these. Not ideal if you have poor Mobility.

Concierge was so helpful.

Location prefect- returning next month so must have been good. Surrounding areas a bit tired around the town but the location of CPO is ideal to stay away from the town or have a 2 minute walk to experience the louder aspects of a holiday. Some lovely nearby restaurants, walks along the coast .

Our stay was perfectly adequate. The room was spacious but a little dated. Certainly didn’t resemble the pictures on the website. A very good chance we were downgraded due to the low price we paid but not worth the hassle of complaining and swapping rooms as we were only there for 3 nights and the balcony space was excellent and private so worth the trade off.Breakfast was plentiful but at best luke warm and quite a challenge to get to the one operational tea/coffee machine at busy periods. Would I stay there again ? Probably not.

Our stay was perfectly adequate. The room was spacious but a little dated. Certainly didn’t resemble the pictures on the website. A very good chance we were downgraded due to the low price we paid but not worth the hassle of complaining and swapping rooms as we were only there for 3 nights and the balcony space was excellent and private so worth the trade off. Breakfast was plentiful but at best luke warm and quite a challenge to get to the one operational tea/coffee machine at busy periods. Would I stay there again ? Probably not.

Very nice hotel in a central location. Close to the beach. Rooms nice but could go with a bit updating. Some blocks have amazing sea views. Check in easy but waiting till 5pm is a bit odd especially when you check out at 10am, 7 hrs to clean a room is a bit much. Overall had a good stay and would return

Block D, ground floor, near to the children's pool and the beach. Fridge and shower curtain had seen better days but the place was clean, had most of what you needed (no broom or dustpan and brush) and was comfortable enough. More 3* than 4*. Walls are paper thin and so little sleep due to noisy neighbours talking loudly until 1-2am and then being woken up by returning revellers from around 4am onwards! Ear plugs are a must!Breakfast was terrible. Cold 'hot' dishes, strange-coloured scrambled egg and undrinkable juice and coffee from machines. Didn't dare try any other meals. We went into Albufeira old town to eat, when not out driving around the region.Hotel staff were friendly and generally efficient, although when I complained about the food I later received an email saying that they had tried to contact me in my room but had been unable to do so - despite my wife and I being in our room for the entire period they stated. Nothing changed and we had no further contact from the hotel team.Hotel location is great, right on the beach. We didn't use the sunbeds so no idea if / how much they cost. Being late October there were still beds available throughout most days. We walked along the cliffs to Albufeira beach and back, and bought a couple of beach towels from a local shop for less than 9 euros each (hire is 12 euros), and just lay on the beach enjoying the 25oC sun. Limited fun in the water most days due to massive waves, but did get one day's swimming in the sea.

Block D, ground floor, near to the children's pool and the beach. Fridge and shower curtain had seen better days but the place was clean, had most of what you needed (no broom or dustpan and brush) and was comfortable enough. More 3* than 4*. Walls are paper thin and so little sleep due to noisy neighbours talking loudly until 1-2am and then being woken up by returning revellers from around 4am onwards! Ear plugs are a must! Breakfast was terrible. Cold 'hot' dishes, strange-coloured scrambled egg and undrinkable juice and coffee from machines. Didn't dare try any other meals. We went into Albufeira old town to eat, when not out driving around the region. Hotel staff were friendly and generally efficient, although when I complained about the food I later received an email saying that they had tried to contact me in my room but had been unable to do so - despite my wife and I being in our room for the entire period they stated. Nothing changed and we had no further contact from the hotel team. Hotel location is great, right on the beach. We didn't use the sunbeds so no idea if / how much they cost. Being late October there were still beds available throughout most days. We walked along the cliffs to Albufeira beach and back, and bought a couple of beach towels from a local shop for less than 9 euros each (hire is 12 euros), and just lay on the beach enjoying the 25oC sun. Limited fun in the water most days due to massive waves, but did get one day's swimming in the sea.

Would say it was a 3 star not 4 rooms wise but no complaints Hotel was totally fineGreat location and the pool was great, staff at the hotel were helpful

Would say it was a 3 star not 4 rooms wise but no complaints Hotel was totally fine Great location and the pool was great, staff at the hotel were helpful

I have stayed here before but this time was great had the room in the block i requested and on the ground floor. Stayed here for 5 day's on my own until my husband arrived and felt completely safe. Shame the bars shut so early.

Very close , walking distance to the beach and main tourist centre. The hotel needs maintenance and updating.

The customer service is not up to par for a hotel. We booked this apartment thanks to the pictures that were shown on the expedia app, but we stayed in a room that had no head boards, uncomfortable beds and no hot water. When we tried to speak to the manager about our experience, she was rude and not willing to understand. She had no empathy for our concern.

The customer service is not up to par for a hotel. We booked this apartment thanks to the pictures that were shown on the expedia app, but we stayed in a room that had no head boards, uncomfortable beds and no hot water. When we tried to speak to the manager about our experience, she was rude and not willing to understand. She had no empathy for our concern.

Great location near beach and good restaurants. Room very clean. Helpful receptionists. Pool nice but very busy as expected this time of year!

The property is outdated! Everything is falling apart, terrible mattresses, the beds do not have headboards!! The furniture is very old and dirty. The customer service could be better, it was very long lane to check in...I will not recommend this hotel to anyone... as on top of everything it was crazy expensive