Entertainment for big and small. Great dining options and big selection of food, great all inclusive. Kids had the best time with water slides and pool. We will definitely be back. Highly Recommend!!

Very good child friendly hotel with lots of water slide. The beach is very close. With our very fussy child it was very good with the all inclusive option.

we had great time at the hotel and in Crete. staff were helpful. facilities were good. our girl enjoyed the multi pkay ground and the pools.

Excellent , worth spending your money

Hotel was lovely, great standard of food. However, Wi-Fi was non-existent. We were also put into a smaller room because there was only two of us, yet we had paid for a larger room. Also made us checkout early.

Everything was great

The hotel is amazing for kids. The water park was great, water sport was fun. The beach i beautiful, andthdcand beverages were great for all family needs.. The staff seems to be a bit tiered from august-low patience rearly smiles...

It was good for kids.

We just finished a week-long stay with our two children at Star Beach. Overall, we had a great time. Pros: the housekeeping and food options are great. The Dionyssus pool and snack bar was very fun and the kids loved swimming there all day! Excellent location to the beach as well. The entertainment staff were very friendly and we enjoyed the magic show. Cons: This resort is going through a bit of an identity crisis. While it is very family-friendly, twice a week very loud rave music is played until 12am in the "VIP area" which seems to be catering to the 20-something crowd. There is also no information provided in the room regarding how to call reception, what the restaurants feature, map of the resort, etc.

Friendly staff, good food, though beach VIP music very loud and unavoidable, made getting kids to nap difficult. Misleading info on specialty restaurants, some places indicated à la carte, but were also buffet.

Very noisy and disappointing! Water park belonging to the hotel (reason for me booking this hotel in the first place), is not available as of 14h30, when the party with the drunk, young adult crowd from all over town (not the hotel guests), begins! Daily 'Tomorrow land' next door, has nothing to do with family friendly rest, hotel claims to provide. I understand, that the hotel wants the multiple source of income, but in my view it cheating the hotel guests that, don't come there to party....

The service was terrible!!! Staff in the reception and manager was very rude and impolite. Was a terrible experience , especially after paying so much money for a vacation in Greece . I would not recommend this place to anyone. Was very unfortunate experience.

I booked this hotel because of its reviews. I booked the hotel for four nights and checked out after one day. The hotel is old, our AC wasn’t working, and it was about 90 degrees outside; my parents booked an economy room which means that it’s a building across the street. The service of the reception ladies was awful; they didn’t even try to help or switch us rooms even though I offered to pay for it. We then moved to Lyttos Mare, and WOW. It was a fantastic experience.

The property is beautiful and well maintained. Hotel room is spacious and comfortable. The food is delicious, fresh and different every day. There are plenty of space in pool and beach areas. Hotel is very good for families with kids as well for adults.

The hotel is great and family friendly with children, very clean and the staff are lovely. The food was also excellent. The only thing that bothered us were the very uncomfortable beds ...

Amazing resort!

Amazing resort!

A short stay..food was good..outdoor areas a little tired..got what i payed for

Great service. Nice rooms. Great for families with children.

We have booked Star beach hotel with you and when we arrived and were able to tour the hotel before check in and we immediately tried to cancel. We reached out to Expedia and you have contacted the hotel to find a resolution and see if we could possible cancel the hotel reservation. The hotel did not allow us to cancel so, the representative from Expedia made notes in our reservation and informed us to start a complaint after our visit at the hotel was completed. The following complaints were brought to the receptionist attention and the manager did not want to speak to us: 1. The internet does not work at all 2. Only 3 areas of the hotel are all inclusive areas and there are only specific drinks included. 3. No hygiene rules during Covid- e.g common reception area: no hotel guests were wearing a mask, bar keeper is wearing the mask under the nose and people are able to get ice cream themselves not wearing a mask or gloves (I can send pictures of all instances if requested) 4. Lounge chairs at the adult area cost 100 euros and cabanas 500 euros and no other chairs were offered. We had to use the chairs at the kids pool! 5. We have asked the manager to come and speak to us so, we could explain the situation and he refused to come and speak to us 6. The reception had attitude with us and did not offer any compensation

We have booked Star beach hotel with you and when we arrived and were able to tour the hotel before check in and we immediately tried to cancel. We reached out to Expedia and you have contacted the hotel to find a resolution and see if we could possible cancel the hotel reservation. The hotel did not allow us to cancel so, the representative from Expedia made notes in our reservation and informed us to start a complaint after our visit at the hotel was completed.The following complaints were brought to the receptionist attention and the manager did not want to speak to us: 1. The internet does not work at all2. Only 3 areas of the hotel are all inclusive areas and there are only specific drinks included. 3. No hygiene rules during Covid- e.g common reception area: no hotel guests were wearing a mask, bar keeper is wearing the mask under the nose and people are able to get ice cream themselves not wearing a mask or gloves (I can send pictures of all instances if requested)4. Lounge chairs at the adult area cost 100 euros and cabanas 500 euros and no other chairs were offered. We had to use the chairs at the kids pool! 5. We have asked the manager to come and speak to us so, we could explain the situation and he refused to come and speak to us6. The reception had attitude with us and did not offer any compensation

Good service and one Nice beach with good sand. (The other beach has Stones). We stayed for 22 days and enjoyd it, but there are some things that could be better; - Food, most of the days it was good, like the asian restuaurant, but on the other to restaurant we had about 4 days with overcocked meat that was impossibol to eat. The breakfest was however great. Drinks/wine The included wine was the worst i ever had and should be changed asap. I also recommend that the hotel expand the winelist awaileble for purces. Most of the drinks are outdated and tastes very bad. Wifi: Did not work for 5 of the 22 days. The rest of the 17 days it worked fine. Beach: The best beach has to few beds and we needed to pay for beds for 6 of the 22 days from another hotel. Cleaning: Bad cleaning for about 12/22 days. Didnt clean under the bed and under the sink). Personell: All the employees did a great job. (Except the cleaningcrew). Pools: Great pools and waterslides for kids. Beds: Great beds, good pillows. In total a Nice experiance, but i would like to see some improvements as mentioned.

Very good Vacation

המלון מחולק לבינייניםיש להשים לב שחלק מהחדרים אינם במלון ומרוחקים בבניין חיצוני.בקבלה השירות על הפנים! לא אכפת להם מאיתנו או לא מנסים לעזור

המלון מחולק לביניינים יש להשים לב שחלק מהחדרים אינם במלון ומרוחקים בבניין חיצוני. בקבלה השירות על הפנים! לא אכפת להם מאיתנו או לא מנסים לעזור

There is nothing unique about it. It’s the usual all inclusive hotel. Very bad local drinks, sub standard amenities, freezing pool,

Odd set up of facilities, hotel in 3 areas Main restaurant staff excellent Small bar, staff not interested Ran out of towels!! Entertainment would have been good Dining areas were manic Good swimming pools Spa was expensive Food was generally good Probably a good 3 star hotel

Odd set up of facilities, hotel in 3 areasMain restaurant staff excellentSmall bar, staff not interestedRan out of towels!!Entertainment would have been goodDining areas were manicGood swimming poolsSpa was expensiveFood was generally goodProbably a good 3 star hotel

Big hotel and several pools but there was no warm wather in any pools,every one could come and use billage with almost 3 euri

Amazing, the best hotel, very good service, best beach and food

The hotel is very good for families with childrens, very good meal, many pools and atractions for childrens. The room is dirty and not maintained

We were a family of 19, including three generations. Overall our stay was great. There are several swimming pools, fit for all ages. The waterpark is great, no lines, the beach is very nice too. The selection of food is very nice and fit all ages. There are a few things that could make it even better. 1. We asked several times in advance to be put together or at least close to each other. When we arrived it turned out that we are in different buildings, far from each other. 2. The safety in the water park area should be improved. This place is perfect for families.