Nice people. Nice view

Friendly staff. Easy check in process. Clean rooms. Reliable internet. Quiet area. Two twin beds with electric base board heat. Our room did not have a television or coffee maker and the restaurant does not open until noon, so limited options for breakfast in the area. Nice place to rest on way back from Seward to Anchorage.

I never stayed at this place. I booked b/c it came up as Seward location. It was not until I spoke with cab driver, that I found it was a thirty minute drive.

Under staffed it seems.

Had 2 night booked but room smelled like dog urine. Everything was booked so they said they could not more us. Everything else in the area was booked and it was pouring so we could not camp. I slept with a bandana over my mouth and nose but it hardly help. Owner did comp us the room for the two nights and and said would have it cleaned the next days while we were in Seward. When we got back from Seward (after cleaning) it still smelled and we left and found other accommodations for the night. Even though that night was comped.

They showed the picture of the lodge but put me in the motel next to it, it was as dirty room

Great

Great stopover place good food

All the check in and restaurant staff were awesome and friendly! (the room cleaner lacked any customer service etiquette). The location is spectacular, right next to Trail Lake, but the facilites were extremely run down and in dire need of a remodel or at least an upgrade. The room was reasonably clean, but the dust on top of the microwave, the coffee maker and night table was so thick that I had to clean it upon entry. The floors slant to one side and the bed was horribly sagging in the middle giving us sore backs. The vibe was friendly and I hate to give a bad review, but this place needs attention by the owner.

Overall, the room was very small. The microwave and fridge were dirty. There was no air circulation inside the room which made it tough to sleep at night. The shower area was very small where one person could barely stand. Not a good experience overall for the high price they charged

Property location on way to Seward from Anchorage is good and mountains , lakes around is fantastic. carpets need to be changed ...

We researched the property and thought it would be fine for a quick overnight but the room was very small with a typical church stacking chair as the only chair in the room. The food and outdoor dining looked very tasty and the outside seating near the water looked appealing on their web site. That part of the restaurant was not open. My husband’s salmon was rubbery but still quite pricey. My chicken only covered 2/3s of the roll and I paid extra for a salad and ranch dressing. The dressing had lots of dill in it which I don’t like. The pool table was free to use which was nice but had an awful stain on it that was not sanitary looking. Thankfully it was less expensive than other hotels so we dealt with it and left early. Neither of us slept well. It is on a lake which was pretty but we stayed across the street and couldn’t see it. Would not return

Adequate

A bit small and older property, but certainly met our needs of a place to stay warm, dry, and have beds and a bathroom.

Their website promises television in their motor lodge rooms but our room had no TV. Also, their wifi was so weak we were unable to use it at all.

The entire room was in need of thorough cleaning and some major renovations. The bedding and linens were clean and fresh so that was a plus. The price was reasonable considering the cost of everything in Alaska and overall the condition of the hotel was on par with most rentals in that area.

Excellent place to spend the night. Nice and clean. Loved the croissants at the grovery across the street that we had for breakfast. Bathrooms could be a little bigger, they are too cramped.

Quaint little lodge in an interesting little town about 20 mins from Seward. Lack of staffing made service a little slow but everyone there was friendly and helpful. Rooms were small but for an overnighter it was just fine. Although the rustic restaurant had a limited menu the food was fresh and tasty.

Scenery around that place is amazing

Our stay in Trail Lake Lodge at Moose Pass was wonderful. The accommodations were lovely. The staff was kind- particularly the folk up front named Gwen. An absolute delight! Would stay here again in a heartbeat. Precious little town. Thank you!

It was nice stop spot for us from Whittier to enjoy the views when we were going to Seward. The staff got our room ready after the hour due to train's delays in Whittier thus tunnel waiting. The room is simple and sweet.

I guess they have several different prices for there rooms. I thought we were staying up above. We stayed across the street. We had NO TV AND NO WIFI. The room had space.

When we arrived we had to wait more than 35 minutes to check in because there was no one at reception. When I called a woman she was very rude and said we had to wait because she was busy. I explained that my old mother needed to go to her room because she wasn't feeling well and the woman said she couldn't do anything because she was busy.

Fine, but could have been cleaner-like the bathroom walls. Also the walls are paper thin so we could hear the room next to us-room 23, having sex clearly, so not ideal when you’re just trying to get a good nights rest. Maybe don’t put the beds on the same side of the room?

Older Lodge in the middle of the Alaskan forest, by a beautiful lake. Accomodations were very dated and mismatched but not uncomfortable. Room was above bar and walls were thin, noise from below, around, and the road were pretty distracting. Good food in the restaurant though, with nice people!

Good

Everything was Ok

The coffee pot was very dirty. We ran water through it several times and it still was not running clear. We were there for a work trip so our guys were disappointed to not be able to have coffee. Otherwise, an ok place to lay your head.

Beautiful views, rooms are outdated.

Nice room, nice view, keurig coffee pot, dish tv, great shower, wonderful staff, well done.

The listing is very deceiving. I never really leave bad reviews but felt there were a few things to take note of. The bed was like a cot - you could feel all the springs & it was concave. The room was maybe 10x14 feet, you could hear the steam boiler whistling all night long and every little noise, even several rooms away. They said there was a grab & go breakfast but it was just Folgers coffee & frozen breakfast burritos. Maybe a decent one night stop over spot had it been under $100, but for $135, wouldn't recommend as your first option.

Nice staff,thank you much