Great.

The only thing that bothered me was no free breakast. Like not even the breakfast that would be of little cost to the hotel available like toast, cereal, apples, or bananas. $15 for a buffet of bacon, eggs, and biscuits(no gravy) just does not sound appealing. Hopefully this can change by next year.

The hotel is lovely, very clean, great location. The only problem i had was that we had purchased breakfast through hotels.com and the hotelvsid not want to honor that. They said it sid not show on my reservation. A quick chat withvm hotels.com and they called the manager and it waa resolved. Breakfast here is $15.95 per person at a sit down restaurant. Great hotel and we enjoyed our stay.

Front desk workers were so friendly! Room was very nice & clean.

The room was a good size, clean, nice. Good water pressure in the shower. Only complaint was the price was a little high, and the restaurant (if you could call it that) was poorly staffed and way over priced. $9 for a frozen breakfast sandwich that was still cold in the middle, and $16 for 3eggs omelette and some potatoes. Otherwise it was great, but eat somewhere else, and bring your own snacks, very poor selection

Great hotel! Clean and quiet! The hotel was connected to the conference center which made it very convenient. Would stay again!

Our family had an overall great experience. The staff was friendly and professional on all levels. Room was clean and decor was nice. We slept great. If we are ever in the area again we’d be return customers.

Professional and friendly staff.

Property was clean and relaxing. The owners were quick to respond to all messages.

We had an easy check in experience, the hotel looked brand new, clean room. Overall it was a great stay.

The rooms were very nice and the beds were super comfortable! Overall it was a really nice stay. Also the staff were very nice and helpful.

Didn’t like the front desk lady. Stood at check in counter for 10 min or so because I didn’t get a digital key. Finally a lady comes out the back but continues texting on her phone while waking to the desk , kinda felt like she didn’t really GAF. Other than that the new hotel is very nice.

My bed was not firm and it took forever to get hot water 😞

I was there for a convention. We really liked the Black Bear Diner adjacent to the parking lot.

I was worried about parking due to an open trailer but the parking lot felt safe enough for me to give it a shot. Very nice and clean hotel and would absolutely stay there again.

Clean rooms, friendly staff. Wish they would offer breakfast options, the small cafe in the lobby is nowhere near a restaurant where you can have a good breakfast. Will def stay here again.

Nice location. Clean hotel and rooms. Helen I believe was her name at the front desk she was so friendly and amazing!! Really enjoyed our stay

Didn’t even get to stay there because they gave away my room. I booked 3 weeks in advance. Not sure what the point of making a reservation is if you don’t save the room.

There was no hot water for showers at all. And yes I did say we had to take cold showers. I complained with the front desk and they said there was nothing they could do about it.

Updated

Close to lots of restaurants and shopping. Quiet room with quality furnishings.

There will be no water from 12–5

Extremely friendly staff. Very accommodating.

Open, quiet, close to shopping, convenient location.

Front desk worker was warm and welcoming

This was a very nice hotel that was well kept. Small issues with housekeeping in my room upon arrival, but nothing unacceptable. Service at the bar/restaurant was friendly, but incredibly delayed during our convention - we waited 45 minutes for waters and menus, much longer for food and drink. Shout out to Chandra for her amazing attitude!

Was there for a conference. The food was terrible. I saw them setting up for lunch at 10 30 and the item was a chicken salad. Luncheon was at noon and questioned how long that was setting there. My key card was not programmed correctly. As of this morning my credit card is being double charged. There was what looked like dried blood on one of the blankets. I pulled the other blanket from the other bed. I killed 3 crickets in my room 1 of which jumped at me as i was watching tv. There was a cricket in the breakfast area.

When I arrived they got my reservation wrong. I reserved for 1 King for 2 adults, and they sent me to a room with two queen beds. They said, "The reservation says 2 queens." I showed the confirmation e-mail that confirmed I indeed reserved 1 King. They adjusted it but was adamant that I reserved for 2 queens. I had my confirmation and everything. The Netflix did not work, the facility is huge and "grand", but the quality is low. There were dead crickets everywhere...even all the way up on the fourth floor that we were on. There were dead crickets in our room in the carpet and along the door way. I did not spend a lot of money, $103.00 approximately, plus $100.00 in incidentals that will be refunded because we did not damage anything. HOWEVER, I find it frustrating when we are up in the city because my grandmother had to be rushed to the hospital, and we had slept the previous night at Oklahoma Heart Hospital. We were tired, and had to go all the way back to the lobby to argue about my room confusion. I just am not happy. I am unsure if I will ever go through Expedia again, or stay at a sheraton again, as well.

Great customer service and the rooms were very clean and comfortable.

Employees were very friendly, room was comfortable with all the right amenities. Unfortunately, the free Showtime did not work, but I wasn’t in the room very long so I forgive that!

The room was not clean. It looked like someone changed the bedding but did nothing else. We complained upon check out but the desk clerk said she had no authority and someone would contact me later. I have heard nothing but I did receive a copy of my bill which charged the full amount with not adjustments.

The room was clean