The hotel was ok. The facilities for children were great. The room was ok but had very poor air conditioning which when I complained about I was told to wait and it would eventually go cold. We ended up having to change rooms to a smaller room on the ground floor but the air con was still not great. There is a lot of food choice but all quite basic.

Nice

The pool and slides were great for the children. the ground surfaces were very slippery and potentially dangerous. the rooms were extremely small, the beds very uncomfortable, the isolation between rooms almost non existent and the elevators very annoying to use as all 3 ran independently. Great property externally and in general areas but horrible hotel rooms.

Only thing wrong with this hotel is the food. it wasn’t to any of our parties liking. Very much bottom of the scale compared to other all inclusive or full boards hotels we’ve stayed at. Bones in everything and very little options for kids. Other than that it’s a fantastic family resort with plenty on site.

Kids club entertainers were fab! Water in outdoor pool so cold daughters lips were blue after using the slides, shower in room kept turning from burning to freezing and beds were rock hard I could hardly move in the mornings, only toiletries in room were shower gel and a tiny bar of soap, hotel wanted payment to use the iron by the hour which I thought was bad, food was good

Kids club entertainers were fab! Water in outdoor pool so cold daughters lips were blue after using the slides, shower in room kept turning from burning to freezing and beds were rock hard I could hardly move in the mornings, only toiletries in room were shower gel and a tiny bar of soap, hotel wanted payment to use the iron by the hour which I thought was bad, food was good

Shower flooded the room day 1, no apology, room change. Next room stank of sewerage. Complained, nothing done about it. The staff were the most unfriendly and miserable I’ve encountered. I had to leave hotel in the end. Animation team was good. They should sack everyone else.

Shower flooded the room day 1, no apology, room change. Next room stank of sewerage. Complained, nothing done about it. The staff were the most unfriendly and miserable I’ve encountered. I had to leave hotel in the end.Animation team was good. They should sack everyone else.

Overall a good 6 day visit. Highlights were definitely the animation team doing dances, face painting and entertaining the kids. Really nice and friendly team that made the trip and kept going all day with a smile. The food was varied but not great unfortunately...by the 4th day i struggled to eat in the hotel and went outside despite being all inclusive. Room was as expected and swimming pools and slides good fun. Be aware that you need to pay to use the safe which i found very odd.

It was an amazing stay. Good comfort and the fun inside the hotel.

Overall good and clean hotel with tasty food :-) .

It was an amazing stay. Good comfort and the fun inside the hotel.

Breakfast if there could be 2 people in omelette that will be great

Walls are pretty thin so you can hear a lot through walls. Needed wifi in my trip and was not satisfied with it. Big hotel and noisy restaurant. Otherwise pretty much OK, nice and clean, location also not bad. Not for quiet stay to relax. For family vacation was OK.

We went to this hotel last year as well, really like it in general, my daughter especially enjoys the mini disco. Kids club morning activities are very quiet though, they could have had more interest and more children joining them as there were many kids at the hotel. The other thing i would like to feedback is the kids buffet in the restaurant - they always had sausages and chips in the kids buffet, both in the breakfast and dinner. My daughter insisted on taking her food from there but i wonder why they didn’t offer a bit more healthier options for the children?

We had a fantastic 3 days here, there was so much to do, lots of choice at every meal time, the drink prices were quite reasonable (we were only half board) and the staff were all lovely and helpful.

The pool area was great for slides and loungers were plentiful however the grounds around the pool were quite dirty ie hair and grit on the concrete.

The worst I ever see in my life and I think expedia was not supposed to sell those kind of hotel and in my case first I asked a hotel in barcelona and this was in another city and expedia was supposed to be responsible for my refund . I can’t pay for something I don’t like or want. I’m very disappointed with the hotel and with expedia

Well, overall it was ok, near to the beach and lots of fun for the kids under 10 y.o. lets say. In fact there was no swimming pool for adults who actually want o swim , because of the many kids very soon pool was quite dirty and overcrowded. Also a lot of people smoking marijuana near the poll and in the rooms too. The smell was also in the floors... it was impossible to open the door of balcony...food was good, but the plates and glasses not so clean...internet was very poor... Stuff was fine.

Hated the whole thing, dirty, rude service, couldn’t care less about guests. Ridiculous rules.

Hated the whole thing, dirty, rude service, couldn’t care less about guests. Ridiculous rules.

We had a pleasant time

We had a pleasant time

The staff and swimming pools were excellent.Entertainment was great for kids

Absolutely terrible experience. Went as a family, stayed with friends after a few days of checking in for 1 night and got checked out of our room !!!! And new guests were arriving on that day in our room. No apology given and was made to feel like we were the bad ones as we should of informed them! No care was given when do not disturb sign was on the door. Had to pay £97 to park my hire car in the car park for a week !!! Had to leave and book another accommodation elsewhere to try and save our bad holiday experience. Banging and loud noise until at least mid night. Walls are like paper !!! Never had such a bad experience on a holiday. I’m not one to normally moan but this is a very rare exception. Spa, pools and kids entertainment was good. Food average, breakfast best meal. Clean and modern.

Absolutely terrible experience. Went as a family, stayed with friends after a few days of checking in for 1 night and got checked out of our room !!!! And new guests were arriving on that day in our room. No apology given and was made to feel like we were the bad ones as we should of informed them! No care was given when do not disturb sign was on the door. Had to pay £97 to park my hire car in the car park for a week !!! Had to leave and book another accommodation elsewhere to try and save our bad holiday experience.Banging and loud noise until at least mid night.Walls are like paper !!! Never had such a bad experience on a holiday. I’m not one to normally moan but this is a very rare exception. Spa, pools and kids entertainment was good.Food average, breakfast best meal.Clean and modern.

The hotel is well appointed with excellent swimming pools and areas for children. It is in a very "touristy" area with lots of shops catering for holiday makers. We stayed with a 1 year old for a week and it was perfect for us to have break around the pool but in general Lloret lacks a lot of traditional Spanish charm. The beach is lovely but I imagine it will be very busy during school holidays. The food was adequate and catered for our allergies well but quite often lacked signs to inform you of the contents.The hotel has undergone a recent referb and was maintained to a high standard.

The hotel is well appointed with excellent swimming pools and areas for children. It is in a very "touristy" area with lots of shops catering for holiday makers. We stayed with a 1 year old for a week and it was perfect for us to have break around the pool but in general Lloret lacks a lot of traditional Spanish charm. The beach is lovely but I imagine it will be very busy during school holidays. The food was adequate and catered for our allergies well but quite often lacked signs to inform you of the contents. The hotel has undergone a recent referb and was maintained to a high standard.

Could be a nice hotel but if you go all inclusive you are treated like a second class citizen. Its the little things that let it down, like all inclusive doesn't start till 10am not be able to have a brew when you wake ,up unless all family are up and ready, and go for breakfast .And things like slush puppies at pool for kids have to pay for and ice creams, can get pop ,but things they know kids want no pay, and snacks from the pool bar pay for. They do snacks but mainly left overs from breakfast. And at a certain time, and like main bar beer in plastic cups ,but if you pay nice pint glass ,and misses wanted a strawberry dakoury got told no ,can have a dakoury but if you want strawberry pay.Like i say the little things and have to say the bar staff are rude ,and look very mad to see you.Other than the guy on the pool bar very nice guy, but in all most staff rude. In my mind cleaners seamed,.In my mind all inclusive should be all inclusive, all the time and for everything, get the named differnt country beers, but offer than things like that you should be able to get everything when you want it ,especially a brew. One more thing sorry iv gone on , but cant drink the water there, so asked for bottle of water on the way to shops, for my daughter got told no not till 10am it was 9:45 i mean come on.In all just petty they already have your money so your second class.

Great outdoor pool area. However, there is no non-smoking area outside and guests are free to play loud music by the pool. No amenities at all in the rooms besides soap and towels. Rooms are noisy, not sound insulated well.Staff friendly, but unwilling to help with the amount of smoking at the premises. The parking is questionable, even the payed hotel parking is sketchy. The food was adequate, a typical Spanish hotel buffet.Lobby newly renovated but rooms dated.In all a very good hotel for smokers and people with loud speakers.

Great outdoor pool area. However, there is no non-smoking area outside and guests are free to play loud music by the pool. No amenities at all in the rooms besides soap and towels. Rooms are noisy, not sound insulated well. Staff friendly, but unwilling to help with the amount of smoking at the premises. The parking is questionable, even the payed hotel parking is sketchy. The food was adequate, a typical Spanish hotel buffet. Lobby newly renovated but rooms dated. In all a very good hotel for smokers and people with loud speakers.

food was not good