Access to Executive lounge is the key for a great stay

Very nice hotel, great location, super rooms, good staff, nice cocktail bar, super breakfast. What can I say ? Just perfect

Perfect all around place, very clean and the staff is very friendly of course. Outside of the hotel being that your basically in the center of the city you can walk any which direction and find something interesting.

Food

Hilton charges for wifi which should be included in the premium price. This small detail means that I will not book this place again

The staff was all very accomodating and kind. The location is ok as its in the main area of many office's. Its not walkable to Old Town, but the ubers arent expensive in comparison to America. Tasty food hall nearby with many options. 2 min walk. I would stay here again!

The hotel is great. Clean and exactly what you would expect from a Hilton. What was not expected is that they hadn’t processed my initial payment properly, which meant when I arrived they said I hadn’t paid. I reluctantly agreed to a pre-authorisation on my card so I could check in. I was assured that no debit would be taken without informing me first. Sadly they decided to not do this and double charge me for the room. Due to the time of the month, the lack of available cash in my bank account meant 8 bill direct debits bounced and I incurred overdraft fees. Hilton’s service from the point onwards fell on deaf ears and they couldn’t have cared less about the financial situation they had put me in. 8 days later, I finally got the 2nd charge back to my bank account, but the damage was done. NEVER agree to a pre-authorisation if you know 100% they already have your first payment.

Breakfast was a total chaos with many people and empty food plates. When checkout, the lobby area was full of blood from some kind of incident during the New Year’s Eve.

This was our second stay in Warsaw as part of the same trip. We booked the Hilton expressly because it has a pool and my 5 yr old daughter loves swimming at hotels. When we arrived we were informed that children are only allowed to use the pool on the weekend between 1-5pm. This is not indicted in the hotels.com listing anywhere. This needs to be communicated upfront. We were very disappointed and it put us off of the hotel completely. The rooms are nice and comfortable so if you don’t care about the pool, it is a fine hotel.

Great!

Everything was just fine ! Exept some body proboby cleaning staff . They were nocking at the door every single morning. We went to bed very late and getting up late to .And in the few days our door sighn disappeared .Rest of the things was just it should be . Thank you to all ! Alek.

High standard, big nice rooms and brilliant breakfast.

I usually stay this hotel on my business trip. Always good service.

Pleasant atmosphere, comfortable rooms, great breakfast ...bit of instable WIFI, Really nice and good restaurants accrooss the street, but will rebook again when I'm in Warsaw

The pool was not family friendly Only lane swims Hard to have kids have fun

Very nice Hotel. Excellent service and fantastic lobby with nice seating.

Big room, great service, good food.

Almost perfect

Did not enjoy the service we received at the hotel

Excellent but half board was boring and limited to the same 4 meal choices. Breakfast was very very good.

Booked this hotel exclusively because of the pool and gym - just to find out that they are banned for children. Embarrassing. Never again

Great hotel.

Everything

My room smelled bad. However, I really liked breakfast

Bathroom wasn't prepared thoroughly. Toilet and shower were dirty. Napkins and shampoo were almost emptied completely.

Nice, quiet, super location! Close to the shoping and dining.

A

Very good hotel, efficient professional service and a good location. Nice and quiet too.

Everything about my stay was wonderful, just wished I had stayed a few more nights! The staff were very attentive as soon as I arrived, and throughout my stay. The room was spacious, clean, modern and very comfortable. I particularly loved the city views and spent a long time looking at the views from the sofa and the bed. The room had everything I needed and more! Breakfast was delicious and had a great mixture of options. Unfortunately I did not have time to visit the swimming pool and spa. Overall I thoroughly enjoyed my stay at Hilton and it was a great base to come back to and relax after a day of exploring!

Very welcoming service.

It was just a very nice stay overall and the location of the property is very nice in terms of surrounding amenities.