Nice hotel little noisy being out front with raid traffic glad I brought my ear plugs!

Front desk superb!!

Nothing unique. Toilet was broken when I checked in and had to move to another room.

Nice property. Clean room and comfy bed. Very quiet. Easy parking, front desk staff were nice.

Very clean

Good location close off the highway yet far enough so you don’t hear the traffic. Stores, restaurants, coffee and gas are all close by. Room is nice, updated and clean. We would definitely book here again!

We met up with family because Winchester is the middle of where we all live….the pool was awesome, having comfortable space in the lobby to spread out and play games together rather than cramming in a room was fab!!! My only negative comment is that the pull out couch was like a ROCK!!!

They have a built in dining area in the lobby. Very clean facilities, the rooms felt modern. The black out curtains on the window were very effective at keeping the morning sunlight out.

I requested for a room with accessibility and specifically wrote that I have a family member who is disable in wheelchair and needs access to the bathroom. However, when we booked we were not given a room with accessibility. No handle bars in the toilet, handle bars in the bathtub were not designed for diabled. I talked to guest services but they said they only have 2 rooms for disabled guests. 1 has a king bed and another has 2 Queen beds. The bathroom didnt have an exhaust fan or its broken, so i see the wall paper in the bathroom already peeling. The coffee table wasnt cleaned and refilled with coffee pods and was not cleaned after the 1st night. I saw it wasnt cleaned bec brewed coffee spilled on the coasters. We requested the cleaning lady on our floor for clean towels the following day but we were not given. To watch Netflix and the likes, you have to sign in on your own account or sign up. I do not recommend this hotel. I do not recommend this hotel!

Clean and simple.

Very nice stay, if I had to say anything negative… the lighting in the bathrooms is horrible. The pool needs some help, cloudy and greenish, didn’t look appealing. But the room was clean and comfy, the lounge area was very nice also. We would stay again.

Everyone eas friendly and cheerful despite the renovation going on. The lobby is bright and much improved. Friday night at the pool was fun but it was closed on Saturday. I will definitely stay here again!

Front desk was very personable.

The hotel was average. The service was bad. I had to check out a night early. I checked out at 6:30am and they refused to refund me for a night I did not stay. I have checked out of hotels early prior to that without issues. This courtyard is the first to deny me a refund.

Overall, the stay was good and the bed was really comfortable. The downside from the stay is the toilet did not flush well and the shower head was old and would not move to get a good shower. The hotel was a bit expensive to have these issues with the bathroom. I also had an expensive coffee from the Starbucks in the lobby that was lukewarm and definitely disappointing. The hotel was close to my family so I would stay there again if needed.

Very convenient and more than adequate for a nights stay.

Clean

Didn't rate Eco-friendliness how would I know

Stayed here overnight for my husband’s surgery early the next AM. Very close to the hospital & exactly what we had hoped for ! Very nice facility ! Front desk staff very nice & polite but not very informative regarding their facility. Fortunately I have stayed in hotels many times & able to figure out basics 😊

Clean hotel and friendly person at front desk checking us in.

It was fine.

I am very impressed with how clean it is here! It even smells like a sweet perfume in my room. The shower is wonderful and the staff is so kind.

This was one of the best stays I have had in a while. Amazingly clean and new. Excellent place

Room was clean. Restaurant had good breakfast.

I stay here often for business. Everything is top notch.

One of the reasons we stay at this Hotel us because of the Bistro. The night we checked in they were out of wings. The next morning they were out of breakfast items by 915. The air conditioner was leaking. The carpet was wet and soaked into my travel bag. Very disappointed. We’ve been staying there for years but will not be returning.

Clean friendly and the service was excellent

We have stayed here multiple times traveling from Maine to Florida and vice versa. Always a sure thing and you get a good rest, nearby restaurants and if you have time, downtown Winchester is worth the trip.

Use this location all the time for business travel. Like everything about it, staff, location, cleanliness, etc… All good!

I have stayed at this hotel numerous times and have always enjoyed my stay.

A wonderful stay.

The beds in this hotel are the best I’ve ever slept in, and I have very good mattresses at home. These are better. I understand they have their own unique mattresses made for them. Just WOW! It is also a very QUIET hotel, far away from thruways and traffic. The parking lot makes sense. A lot of hotels have very strange and confusing lots. Not this one. My only gripe about this hotel is that the food there is very inconsistent. The food is controlled by corporate and they get a lot of things wrong. There is not a REAL restaurant in the building. Their breakfast sandwich is very good, but a simple BLT at dinner was a corporate disaster. Microwaved bacon, tasteless tomatoes, and the worst decision of all—- no mayonnaise on the sandwich— instead they use garlic butter. I love garlic butter but on a BLT it is disaster! I would recommend not eating dinner here. The General Manager Jose is a wonderful man and very responsive to complaints. BUT. I WILL BE BACK!! The staff, rooms, and beds are wonderful!!