The hotel is in the center and convenient to Serdica Metro station and taxis to the airport. The air conditioning was operational in October, but not especially effective. The bed was comfortable. If the windows were open, there was a lot of traffic noise, but when closed, none.

The location was good, but the room itself was less than desirable. Widows could not be opened because of location of government buildings next door. That might have been nice to know ahead of time, The HVAC was a mess. No cold air, the controls were wired incorrectly. Turn to the high setting and the fan bllew slowly, turned to the lowest setting, and the fan blew harder. The floors might have been vacuumed, but the stains that were present needed more than vacuuming. Overall I don't doubt that someone had:"cleaned' to room, but it had not been maintained. Breakfast was decent but not over the top. The staff was friendly and willing to allow us to sit in the empty restaurant and charge our phones while we waited to take our later flight out.

The location was good, but the room itself was less than desirable. Widows could not be opened because of location of government buildings next door. That might have been nice to know ahead of time, The HVAC was a mess. No cold air, the controls were wired incorrectly. Turn to the high setting and the fan bllew slowly, turned to the lowest setting, and the fan blew harder. The floors might have been vacuumed, but the stains that were present needed more than vacuuming. Overall I dont doubt that someone had:cleaned to room, but it had not been maintained.Breakfast was decent but not over the top. The staff was friendly and willing to allow us to sit in the empty restaurant and charge our phones while we waited to take our later flight out.

Excellent location, pleasant staff. All good and as anticipated.

The location is very good, within short walking distance of many of the main sights. Staff at reception were very helpful with advice and booking taxis - special thanks to Boyana!

Centrally located, the room is small. good for a short stay.

Very basic and outdated but clean , i didnt realise i hadnt booked breakfast with the deal and got charged 40lv ( £18) for 2 days when i was leaving

Good location. City center, close to sightseeing, shops and restaurants.Room a bit tight; shower not great.

Good location. City center, close to sightseeing, shops and restaurants. Room a bit tight; shower not great.

The hootel is just in the center of Cedika (Sofia), with everything two steps away. Great place and very kind people

It was a nice hotel in downtown, with easy access to shops. There is a 24-hr shop nearby.

Ottima location

I was only looking to spend the night before a flight but was pleasantly surprised by the quality accommodations.

Good location. Near the Serdika metro station which links to the airport and is quite close to the pedestrian walking areas where there are many good restaurant options. Room was spacious and clean. Bed was comfortable. Overall a good hotel.

Great location and very friendly staff. Has all basic amenities needed fir a busy traveler. Will stay here again next year.

Good location. Near the Serdika metro station which links to the airport and is quite close to the pedestrian walking areas where there are many good restaurant options. Room was spacious and clean. Bed was comfortable. Overall a good hotel.

Great location but place is dated and bed sagged to the middle.....not very comfortable.

Great location but place is dated and bed sagged to the middle.....not very comfortable.

it's in a good location and the staff are friendly. its clean and reasonably priced. the rooms are ok although a bit tired. I would probably try somewhere else next time.only because we like to try different places.

its in a good location and the staff are friendly. its clean and reasonably priced. the rooms are ok although a bit tired. I would probably try somewhere else next time.only because we like to try different places.

The hotel staff was extremely pleasant. However the room left little to be desired. The sheets were dirty and dusty. The room in general was uncomfortable

I especially liked the location. It was located within walking distance of everything I was interested in. The room (403) was cramped but adequate for one person. The staff was very helpful.

Lots of cafes nearby and handy for metro and buses

Spacious and comfortable room (I choose the Deluxe one - 30m), in the heart of the city (could say "0" point). Overall nice stay, value for money. The only issue was the mattress as it was so soft for my standards. Will visit again.

the only problem i had was the room had clearly been used by smokers, and the smell was very evident

Great location, within walking distance to most of the historic sites, bars and restaurants. Excellent transport links.

The staff were friendly even though I arrived before check-in time. I left my bag and returned at the time he suggested and got checked in. It is located next to a Metro station and near a lot of recommended sights and museums. There was a picture by Mucha on at least the first three landings. If you're looking for a gym or restaurant, you won't find them here, but the location can't be beat, there is plentye of hot water, and the bed was very comfortable.

The staff were friendly even though I arrived before check-in time. I left my bag and returned at the time he suggested and got checked in. It is located next to a Metro station and near a lot of recommended sights and museums. There was a picture by Mucha on at least the first three landings. If youre looking for a gym or restaurant, you wont find them here, but the location cant be beat, there is plentye of hot water, and the bed was very comfortable.

Great little hotel in the middle of the city, with friendly staff and clean modern rooms. I was very pleased with my selection; the price was excellent value for the location and considering we stayed over the weekend. I would definitely recommend this place.

I did not stay due to construction in the area and inability to access by car.I was not advised in advance and had to find another hotel last minute. HOTELS.COM and HOTEL ARTE in Sofia, Bulgaria did not take responsibility and I lost the prepaid one night stay.Both were indifferent to the fact that I had luggage before international flight and could not walk from and to metro station being age 82.I do not recommend using HOTELS.COM or Hotel Arte in Sofia,Bulgaria-they do not inform about current facts regarding property conditions.

The stay was fantastic. Mellan and ha colleague at the front desk were so helpful and did it all with a smile. Place is also so central to all the key attractions. Great value for money and I will highly recommend it.

Very central. Only less then a minute walk to Metro Sendika which you can get a direct Metro to airport. All the major attractions are within walking distance. Supermarket across the Mosque. Cross thru the Metro underground. Room size is ok for me, solo traveler. Very quiet & clean. For the price of a 3 stars, it is quite good.