The front desk staff at this hotel were lovely! The room was clean and so was the rest of the hotel. My experience was nice but some parts of the room were a little odd: 1. The narrow bathroom sink faces east to west making it difficult to use without leaning very far over the sink. However, the bathroom mirror extends far away from the wall, blocking access. The mirror is SO close to the sink there was actually a warning sticker on the mirror, "Warning: objects in mirror are closer than they appear, please mind the sink". 2. The bathroom is a false wall and the door is a sliding door. So if you have the the AC on in the room, the bathroom cannot warm up, there's also a lack of privacy should you be sharing with another person. 3. My room did not have any hooks to hang a towel. There were 2 brackets which looked like they USED to be hooks. 4. I left a "Do not disturb" sign on my door and my room was still cleaned and the sign was removed. This is a minor grievance - a clean room is a great thing but sometimes you want privacy 5. The light on the AC unit shines right in your eyes when you're in bed. Better placement of the AC would resolve this. 6. The floors are concrete, keeping in mind the bathroom is small and only has a false wall and a small bath mat - it's pretty easy to get water on the floor and accidentally slip after a shower. 7. Bed was very clean, but sheets weren't soft. There also wasn't a top sheet? It was a quilt slipped between two sheets vs. a duvet.

As always top tier customer service from the front desk to the bar to housekeeping to engineering! Always good food at the restaurant. Good price for a quality stay. Location is awesome!!

Cute funky hotel close to good shopping.

I wish I knew I needed to ask for a mini fridge. Also, the safe in my and my Nephew’s rooms didn’t work. I left meds and cash at the front desk to put in the hotel safe. I was unable to retrieve my belongings when I asked b/c there was a meeting happening in the room where the safe was. Panic for approx 30 minutes until I received a phone call saying my meds/cash were available.

Thanks!

The owners of hotel are so nice

Met the owners of the hotel and they hung out with us for a while at the pool

Great stay. Comfy and clean. Need more regular car chargers that are non Teslas.

Great stay overall. Wonderful hotel service, and the rooms have concrete walls so it’s very quiet. Location is great for shopping and places to eat as everything you need is within a mile or so.

Perfect location. Dog friendly great value

Perfect location. Great value. Dog friendly. Staying again in two weeks for another business trip

We loved the bar area and the pool was great! The room was so cool and comfortable even in a Texas summer

The pool and back yard area. Dog friendly!

It was a great stay, my only negative feedback would be that the day I was checking out the hotel, there was a large gentleman pulling on the doors to see if they were unlocked and it was the scariest thing I’ve ever experienced. It was just my daughter and I there and we were literally leaving the room to check out as he pulled my door to see if it was unlocked and when I finally built the courage to see after I felt he has walked off - I saw him as he was still pulling other doors to see if they were unlocked. I told the front desk and they said they didn’t see anyone that I described.

I love everything about this hotel! My only complaint which is minor in comparison to everything is that the rooms don't have mini fridges or microwave. Other than that, this is my favorite hotel and is my go to!

Just always a great place to stay!! Plenty food options

Customer service

The staff is wonderful! Love that it’s also dog friendly!

The hotel was horrible. Had a very nasty smell

Everything was great Except the A/C when it was 100 degrees outside and about 80 inside. Halls were hot, was sweating in the room and finally had a fan delivered at 10pm. Spoke to several other guests who were having the same issues and some of them had to change rooms.

The bath sink is tiny, like an airplane or train bathroom. It was virtually impossible to use it without splashing water everywhere. Very loud a/c unit on the window that ran continuously.

Awesome stay! Ayinde, Charles and staff were excellent ambassadors to Hilton and NYLO. I can actually say that this was the best customer service I have had in 10 years at a hotel. Hotels.com did not have my payment sent to Hilton and the staff rectified this issue. They actually were the key part of the problem solving, Hotels.com customer service did not help at all… they just said to “check back with the front desk to see if it was solved and paid” several times on the phone. The front desk staff was very communicative and let me know that it was resolved. We frequently use this hotel and will continue. It has great proximity to restaurants and its amenities are top notch.

toilets were not flushing and we had electricity outage in the morning, rooms are very inconvenient

Great place! Different in a great way. Rooms were more modern. Definitely coming back!

When asked about check out time and requested for 30 minutes extra and the guy with suit at front desk was very rude. Will never stay again here.

Pet friendly

I love the shuttle service. The drivers were great. I ask purchased the breakfast there and I was happy with it. Will stay here again.

Wonderful place to visit

The blanket was lumpy, the first room had smell, toilet stopped working, i fixed it myself. TV guide is set on December 31st, so you dont know current programming, air-conditioning is old and rumble every time it went on

Always clean and the staff is always great

very clean and welcoming hotel. loved the pool. short walking distance to a few restaurants

Nice hotel, friendly staff and centrally located