From the moment we arrived, the staff were friendly and polite. The room was clean with 2 toilets one on-suite. Separate air con in both rooms. Has 3 pools outside an inside pool , spa area sauna, jacuzzi

it is in a wonderful spot 10 min out of main center of city. Near to supermarket and to restaurants and to nice beaches.

The hotel was about 20-25 minutes drive from the airport. A big resort that has lots of free parking spots. Our room was spacious and clean (including the bathroom with tub and separated shower. Bed was ok, linens were clean and we have a/c working. We have a small fridge (enough only for our water and couple of drinks. Our check in was breezy, staff were all helpful esp. in the dining area. Breakfast has lots of options (hot and cold) including lots of fresh bread. The gym has lots of machines to choose from (my only negative in here no fans and disinfectant wipes to clean). We went to use their spa, staff were nice and helpful. Overall will come back in here as its close to the beach.

This hotel was very spacious with lots of amenities.

The room/suite we had was big. Equipped with kitchenette. Cleaning was good. Breakfast could have been better. There is a variety of food, but almost everything unfortunately not tasty and from our point af view rather mediocre. Coffee is mediocre. Service is ok. Reception is ok excluding the manager, who was rather not friendly. For Hotels.com VIP customer to know: you are not to get the benefits you are entitled. That’s because the hotel doesn’t have neither upgrade nor late checkout. It’s not a matter of availability, the hotel simply doesn’t have it. That practically means that Hotels.com provides you with wrong information. I had a chat with Hotels representative and explained the situation. As I can judge they kind of pretend it’s ok to give wrong information to the customer, to simply lie and not to take responsibility. The hotel was ready to give us the same room or another room for one night, but as late checkout. They did have rooms, but weren’t ready to give us for free, as Hotels.com promised. The same with upgrade. They simply refused. Beware.

This hotel was once a nice place to stay. Unfortunately due to lack of maintenance and visible management it has deteriorated into an unsightly eyesore. Property- Needs urgent refurbishment Rooms - satisfactory , however ask for a sea view room. Restaurant- Poor (cold food at breakfast) Staff - Friendly Location- Out of town, however accessible by bus / taxi Car Park - Good Food Shopping - Lidl opposite ( do not use shop onsite as it’s overpriced ) I would rate this hotel 3 Star maximum in its current condition.

Α hotel next to the sea with big rooms and nice breakfast. The hotel needs a renovation because is getting old and its walls look old and dirty. The pool although is big is dirty and i don't know if they clean the water every day. The loby is very poor and the sofas there are terrible. The television has many problems since there are only 5 or 6 channels and nothing more. The pool restaurant was closing at 16:00 so there is nothing to eat until dinner time. The young girl in receprion must be more polite with clients. Its a good value hotel and if you have your own car is a nice option for the area. Its near to some atractions but for more you need a car or a taxi

A great find and would certainly return. Hotel room (superior suite) came with well equipped kitchen ( dishwasher, individual tablets available from the hotel shop), bathroom and shower room. Good WiFi in rooms too. Air conditioning was effective. Plenty of space to relax. Nice clean pools, with quick service at the pool bar and choice of recliners - some of which faced out to sea. We chose half board and it was great value for money. Good range of breakfast, including local breads and pastries. Evening meals were also good, lots of different salads, and a different theme each night. Service was very polite and quick. It’s a quiet relaxing hotel and good value for money.

This is my sixth or seventh visit and I'm sure I'll be back again! Amazing view. Lovely breakfast. Clean rooms. Only minor gripe is the wifi can be abit touch and go - especially in the rooms by the sea.

Nice clean, modern comfortable hotel. Great breakfast with lots of choice. Large bathroom with full size bath and separate shower cubicle. Lovely location on the seafront which has beakwaters to create a lagoon. Indoor pool is NOT heated! But the jacuzzi is heated.

All in all a good stay there nothing fancy just a nice cool place to relax and very affordable staff was nice and always able to help when needed

The camp beds in the living were so hard and the matress was too thin we could not sleep on it. The indoor pool was not heated. The bathtub does not have hand shower and the hot water pressure in the bathtub was very low.

Reception staff unfriendly & didnt give room upgarde, put us in a room with balcony overlooking a construction site. Asked to move rooms, refused, asked for a room upgrade, refused, asked to speak to manager, they called them & spoke to them, then said we could have an upgrade for 25 euro, overpriced but better than construction site. Room was meant to be a ysea view but overlooks the pool with a glimpse to ocean, also no sponge, tea towel, dish liquid or diswashing powder for self catering apartment, asked for this but told would have to buy it if i wanted it. Very tired & overpriced hotel with no friendly staff & gym didnt open untip 9am w hen I had to leave

The hotel is really good, staff are very friendly, the room was very good, lots of space. Bar prices are very good as well. The only few things are the fitness room does need some renovations, had only 6 dumbbells, 1 functional trainer that is broken and 1 barbell. The cardio options are good but it needs more stuff for sure, in the pictures at the website looks that have more stuff. The last thing is air condition in the fitness room also doesn't work at all.

Lovely hotel, weather helps!

Nice staff. Great location

The place needs upgrading in certain areas.Tv if english is pointless and wi-fi poor

Some comments

I select this hotel for personal vacations last 3 years. This is perfect place. And the Personal can help in any request.

Outdated hotel. Bad smell. Bad food. Bad service. Bad beach. No value for money

CHECK IN AT THE HOTEL WAS BAD .WAS DELAYED CHECKING IN FOR NO REASON

My stay has been awful. I am a regular traveller and so far this has been the worst hotel resort which I had booked. This trip was booked as a surprise for my sisters birthday and since we landed and arrived at the resort it has been one issue after another. Firstly, on arrival, the staff were very rude and as soon as we walked in we heard the reception staff shouting at one customer that was raising a complaint which was a bad start. We were given the keys to our room and upon entering, we noticed there were spiders in the walls in the rooms and a really bad smell. We told reception and were told there is no one from room service until the next day as we arrived later night. We all had a really bad night trying to sleep with crawling spiders in the room. There was also no welcome water bottles or anything in the fridge and considering we paid around £1800 for this accommodation, which was one of the hotels biggest room and should be there most pride room, there was nothing as a welcome drink or offering. We had got off a delayed flight late night and went to the hotel and there was no water given or available as kitchen and local store was closed too. The next day, we went for breakfast and told reception about the spiders. There was not sorry, they just said room service will review this and clean it up. When we arrived back at the room in the evening, the spiders were still there. We called the engineers several times. The eletric devices were not working either.

Our stay was excellent. The suit we got was amazing with all possible facilities (dishwasher, washing machine, stove, oven), 2 toilettes, both shower and bath, nice views. The only thing was a bit missing a children's channel on the TV.

The hotel is actually two hotels with two different names on the same building. The other hotel is a kosher which is totally not the kind of a hotel that I would like to reserve with. I was locate in a hotel in the basement and all the drainage and AC ventilation were on the to my room. The noise of water and air was all the time as I am in the room. Most importantly, there was a man with a heavy weapon at the entrance of the hotel later in the Erving and in the early morning. I am totally disappointed with this hotel.

I enjoyed staying at this resort. I booked last minute and the price wasn’t outrageous. The staff was so friendly when arrived. The property was beautiful I was able to catch a sunset at the beach and it was breathtaking

Didn’t do anything special for my wife’s 60th birthday

The resort is well located, but needs a bit of TLC. Also the staff seems, at best, very unhappy and at times, rude and inappropriate. The food is not great but the cocktails were good. At breakfast, the buffet was often messy and not cleaned/restocked as people were accessing the items. One morning near the end of breakfast, a screaming fight broke out between members of the staff. A very angry woman who was yelling at several people and slammed and then pushed a door onto one of her coworkers. In the US, this would have been an immediate HR issue and for sure retraining or termination would be the outcome. As it was, it was extremely uncomfortable for the guests. Many of us left in a hurry. Unfortunately the dinner service wasn’t much better. No outbreaks of yelling, but the same sense of general unhappiness, which expresses itself in unfriendly interactions with the guests.

Just an overnight stop. I reported to reception that the room was excessively hot. She said it is winter here the central heating is on. We live in Cyprus and it was too hot for us we had to have the window open to cool down. There was tea making facilities but no tea or coffee when I asked about this I was told coffee and tea could be purchased from the minimarket (overpriced). We had difficulty turning the tv on and off the remote has been used so much the buttons didn't work. Having said that it was nice to get english tv that wasn't bbc world news.

Brad away to celebrate a friends birthday. I booked two single beds - it was a double! I could not use the sofa bed as it had a broken spring and an old, dirty, thin foam top which was in very poor condition. The reception staff were quite curt and not very helpful. However - the restaurant staff were very lovely, hardworking and efficient. The Bar man was really nice - so pleasant and polite. Our telephone didn't work and meant we twice had to trail back down to reception to speak to them. They sent a technician who was a such a nice young man, really helpful and so polite.

i arrived the place and got a tiny ground level room south side pointed. even though its winter time, the day i arrived the sun made the room feel like sauna. we tried to turn on ac and found that in winter time its just heating option on, and we couldnt open any window because there is no such. in the morning we asked to change room and the reception manager was so rude and antipathy. the breakfadt is dry and not tasty.

- cockroaches in the rooms - we requested to see the room before check-in and we was refused... first pay and if you are not satisfied you have to stay - the water at the spa was very cold - old and defective bed mattresses - - the housekeeper entered the room in our absence without consent even though we had "do not disturb" on the door

I set up for ealy check in as a VIP member, they wouldn't even listen to me but made me wait over an hour to check in