The hotel and suites are very comfortable and nice. Our only issue was that we did not have our room done any day of our stay..

Hot water delayed about 15 minutes; otherwise nice room.

The stay was fine. The breakfast was awful. The eggs were over done. There was only pulled pork (which is an odd breakfast meat item) and chicken sausage patties which were so dry and overdone that they were like cardboard.

Verey Clean and great staff

I reserved a room with 2 queen beds. I was given a room with single bed and a crappy uncomfortable sofa. When I asked to change it I was told that all is booked for the night and I should speak to the manager in the morning. Manager promised to move our things to another room when it will be cleaned after previous guest. Didn’t happen. I was promised a refund for one night out of two. Didn’t happen. The hotel system was supposedly down, so I couldn’t wait at the desk until I got my refund. They promised they will do the refund and I’m still waiting for any update at all. Apparently it is very hard for them to do anything about the reservation from hotels.com… so, I guess I will make sure to filter out Hilton when I’m searching next time. In addition breakfast was below average and everything was missing all the time and guests had to ask the staff to bring plates, cups, coffee and so on. One wing of the hotel does not have an elevator and guests need to go by foot along the whole wing to get to the room. The room is noisy due to central ac (or whatever) constantly working behind the wall. Staff were nice and polite but it turned out totally unprofessional. Really not recommending this property.

The bed was very comfortable, but everything else was below average. The kitchen floor was sticky, the carpeted area had food on it that hadn't been vacuumed up, the sheets were worn out, the a/c did a poor job of cooling, and the toilet kept running. This is one of very few times I've written a poor review for anything, and this is my first experience staying at any Hilton brand hotel that I wouldn't recommend.

Front desk staff - Bad. On the phone at the same time she was checking us in. Reservation paid on the app. She wanted to charge again. Then, later I asked for more towels and pillows. She did not have with her but said she would send someone with it. Never came and 4 people showered with 3 towels and did not sleep as comfortably as could have slept.

There were no directions given from the front desk as to how to get to our room - not a biggie. The room itself was dated and smelled like body odor. The bathroom floor grout was black and probably hadn’t been cleaned since the 1900’s. The handles on the shower door were rusted and broken….but the bed …..the bed was SO COMFORTABLE!!!!!