Replacing the carpet for a laminated floor would make the rooms cleaner an more modern.

Good People…

During our first night at the hotel, the dining area was closed, which was disappointing. We had to shower and get dressed to go out to eat, despite being very exhausted. We had no plans to leave the hotel that night. The restroom fixtures were very rusty, and the lack of a restroom extractor made it very humid. The AC never turned off, even though we had it on auto. As a result, my baby woke up with a cough. The pool had a very strong smell of chlorine, and after being in there for 30 minutes, my son's eyes started burning. We were under the impression that breakfast was included, like at Holiday Inn, but we found out that was not the case. Overall, I regretted my stay. We decided to leave on Saturday at 6:00 pm and did not stay until the next morning because we were not comfortable staying another night. When I tried to give the key card to the front desk while informing them that we were checking out, the staff member said they didn't need it. Overall, I am very disappointed and don't think I can recommend this hotel at all.

It was write off the highway and yet quiet and family friendly.

The stay was wonderful. Spacious and clean rooms. Brittany at the front desk had great customer service. Brittany was nice, pleasant and kind. Way to go.

Nice and clean

Always asking for money for incidentals and never get refunded for it.? Charged for breakfast and should have been included. No hair dryer in room. Asked twice for it never got it.?

The carpet in the room was disgusting. Housekeeping knocked on our door and woke us up prior to 8:00 am to see if we were there. 5 minutes later another housekeeper knocked on the door to see if we were there. Housekeeping knocked a third time just before 11:00 am. We had to navigate around all the dirty linens in the hall when we finally left. First time staying here, and the last.

Ocatilla needed some care outside, but the grounds and indoors were lovely. Brittany was a joy to work with.

One blind in room didn’t work. Staff not out goingly friendly.

Our place to stay when going to airport early next day.

I had supper on the patio on Monday evening, 6/24, and each day I noticed my plate, glass, and floss pick were still there. Today is Friday, 6/28, and my dinner plate, glass, and floss pick are still on the table from 6/24.

System hiccup that property was easily managing to keep the flow of customers moving quickly along.

Nice place

Great stay and close to several restaurants

Misleading to say "breakfast included." It is not and for one person a la cart it is $7.99. Too much!

The room was clean and the staff were friendly.

Easy efficient front desk very helpful

Clean, comfortable hotel with friendly, professional and polite staff.

Quiet and spacious.

Great staff, everything was nice

Closer to the airport, friendly staff

After spending 400 + for two nights. At least you could get a complimentary breakfast .

I have been a Hilton Honors member for several years. I am always impressed with the quality of the facilities and friendliness of the staff.

Water for showers doesn’t get warm enough but other than that everything was fine .

All was good. Asked for a queen and got two small beds. Everything else was good.

We love this hotel the kids loved the pool our first family trip to Dallas.

Mattress was broke, every time we moved we could hear something broke. The decorative cover over the comforter was like sandpaper. The room never got cooled down, not sure if it was the humidity or what but we woke up hot every hour all night.

Clean, comfortable, good sized room for me and my family. Polite staff, and very reasonable price for what you get. Would definitely stay here again and bring my dog next time!

I’d suggest not booking at this Hilton cause they will give your room away that you pay for . We get there to check in at 4 and they gave our prepaid room away it took over a hour to get us in a different room . The tv didn’t work and was blue so we couldn’t even watch tv the bed was hard as a rock . Then as I was getting dressed at 9 am checkout is at 12 somebody from the hotel let themselves into my room WHILE I was changing . We told the people at the front desk no one cared that we had someone come inside our locked room . So I’d suggest skipping this place it was horrible . They said they was overbooked so I’m guessing we got the scrap leftovers and that’s why our room was horrible . The lady walking inside our room while I was naked was the cherry on top of a horrible time . They also triple charged us after we laid on Expedia .

Friendly staff

Ever thing was nice i will be back ❤️