Very relaxing. Attentive staff who always had a smile. Hotel quiet because of what is happening in the world but you had the feeling that even busy the service would be good. Very good value for money.

The stay was fantastic. Great people, great facilities and perfect location. It is probably a bit harsh of me to only give 4 stars, but it annoys me so much that they don’t respect the Expedia gold service of free upgrade if available. Upgrade of rooms was obviously available because they tried to sell it to me. We also could have an earlier check in if we paid for the upgrade and early check in is also supposed to be included in the Expedia/hotels.com gold privileges. The lack of upgrades is however in general a non-existing and false advertising of the Expedia/hotels.com so perhaps it is just as much a blame on Expedia, but Kempinski takes it to a new level by trying to sell you the upgrade you are supposed to have included (the same happens in the Kempinski hotel by the Dead Sea). Except from this little annoyance a great stay with fantastic staff.

The beach was perfection-bright , clean sand and sparkling water and the infinity pools were beautiful, all adjacent to the Red Sea and lovely landscape. I loved my room-clean and the bed put me in a comatose state. The staff answered all my questions and were kind and professional. I hope to return.

Very nice beachfront hotel, with good pools and a nice sandy beach. excellent breakfast buffet.

Incredibly friendly and helpful staff beautiful location, building, room and open spaces

Best service ever. Thank to mr rakan for his great service ⭐️

Amazing view

Enjoyed the stay very much

Great hotel! Clean, safe, great staff. No complaints whatsoever.

The location and rooms, along with the staff, are top tier. Would return in a heartbeat!

Not enough restaurants! No entertainment in august The busiest month No iron Safe in the room dose not work Overall I will not come back for the price I paid

Best in Aqaba!

I recently had the opportunity to stay at the Kempinski Hotel Aqaba, and I must say it was a fantastic experience. From the moment I arrived, the staff was incredibly attentive and welcoming, making me feel instantly at ease. The hotel itself was spotlessly clean, and I was impressed by the attention to detail in maintaining cleanliness throughout the property. From the lobby to the rooms, everything was immaculate, creating a comfortable and inviting atmosphere. Speaking of the rooms, mine was spacious, well-designed, and equipped with all the necessary amenities. The bed was incredibly comfortable, ensuring a good night's sleep, and the bathroom was pristine and well-stocked with essential toiletries. I also had the chance to take advantage of some of the hotel's facilities, such as the pool and spa. Both were kept in excellent condition and provided a relaxing and rejuvenating experience. One standout feature of my stay was the food. The hotel's restaurant offered a wide array of delicious options, and I thoroughly enjoyed every meal I had there. The breakfast buffet was particularly impressive, with a vast selection of fresh and tasty dishes to choose from. Overall, my stay at the Kempinski Hotel Aqaba was exceptional. The cleanliness was top-notch, and the attention to detail truly made a difference in ensuring a comfortable and enjoyable stay. I will definitely be returning in the future and highly recommend this hotel to anyone visiting the area.

TRULLY AMAZING AMAZING PLACE ,, VERY VERY CLEAN ORGANIZED, FRIENDLY STAFF ,, IT WORTH EVERY PINNY WE SPENT ,,,, WE LIVE IT ,,, WE DEFINITELY COMING BACK ,,, HIGHLY SUGGESTED ,, ONE MORE THING IS THEY ABSOLUTELY CARE ABOUT YOUR ENJOYMENT AND HAPPINESS,, LOVE IT ,, IS YOU LOOKING FOR AMAZING PLACE THIS IS THE ONE YOU GO FOR ,,,,

When we came to the checkin area First the lady said that our room is in low floor and she see we are not with kids. And people normally complain about the pool noise in the morning... it will be a good idea if we will upgrade the room, she said that they have a special offer bla bla... After telling her we have the VIP thing from hotel.com and we are eligible to free upgrade when available she started saying it's not working that way and they are always telling hotel.com to remove that offer from the web site 😏😏😏 Overall they were very confused and each representative gave another reason why we are not entitled for that free upgrade. After, she said we will have 20% off food and beverage and that they also give us 20 JOD credit. Eventually that also didn't happen 😕. Other then that. The hotel was great. Room is pretty big and shower is the best part. Need to note that the pool area is very small and there are not enough sun beds. We used a towel on the grass and it was definitely ok 😀

Beautiful beach front property on the Red Sea - in between Movenpick & Inter-Con hotels. Hotel looks and feels modern and stylish. Beach and pools are nice. Hotel is close to restaurants and shops so you have many options. I didn't really like the hotel breakfast buffet as it was busy and chaotic.

Nice beach area with soft sand and clear waters. However the passing tourist boats were very disturbing and annoying. Staff is very friendly and helpful but service for room service was very slow- took over an hour to get a few basic dishes. Rooms were nice, clean and big. Overall we had a nice experience but I think this hotel is priced too high for what is offered. If I had known what was at the hotel and in Aqaba I would not have stayed in this town and this hotel for such high prices.

Superb facility, very friendly and helpful staff. Great restaurants.

Amazing hotel, the room was huge, comfortable, clean with an amazing view. Huge bed with super smooth linen. Great breakfast, private beach, variety of restaurants to select from. Super nice and friendly staff. We’ll definitely stay there again!

The food is not hood and the hotel is old

A beautiful modern hotel with private beach. From the moment you check in , staff makes you feel special with impeccable service everywhere in the hotel. The rooms are spacious and offer free non alcoholic drinks in room fridge. Balcony overlooking the Red Sea. Breakfast buffet had a large selection of delicious food. Ate at two restaurants in the hotel The food was delicious and the service was great . The location of the hotel is excellent , a short walk to the Center where there are restaurant and stores. We loved our stay. Next time we will come for a longer time !

great hotel, impeccable service, beautiful grounds

We enjoyed staying at this hotel for one night. Clean and comfortable.

Front Desk staff are not professional and rude.

Very clean & accessible. Friendly staff. Good location & breakfast had lots of variety

Pleasant people but Check in was slow and the VIP amenities were not readily accepted.

Incredible hotel, great staff, perfect room design. The breakfast was the best of our trip.

The staff are exceptional here. We had dinner in Olea restaurant last night and were looked after by two wonderful ladies where nothing was too much trouble. They were fantastic.

Excellent service right from the very start, I think our stay has been outstanding. Fantastic hotel, great location, wonderful staff. The only "fault" I can find is the lack of electrical outlets in the room, makes charging phones/laptops etc. challenging. Gem, one of the Filipino staff in the Club lounge, and also at breakfast is a true "Gem". She's always smiling and friendly. Noor, our waitress at breakfast today was also wonderful.

Had a excellent stay here for a few days. Service was grear nothing was too much trouble for the staff

The beach is nice, and the lebanese restaurant.

Good time No activities