Great location in the city

They charge you 90 dollar fee after you pay 290 so 400 a night for a room basically.... bs. Big ole scam

Hotel needs renovations and wasn’t as clean as we’d have liked. Paid $700 for 2 nights. Was woken up to continuous loud banging at 8:30am by maintenance. Front desk staff was nice but probably wouldn’t stay here again.

My husband and I attended the Rock The Country concert festival on the weekend. The hotel was great, and the staff was excellent. There are many restaurants nearby, and the interstate is close, too.

We tried to check in using the Hilton app and after 30 minutes was told to go to the front desk anyway. The desk worker was obviously high (Jess) and had trouble activating two keys and told us the incorrect location of our room.

Great bar area for relaxation

The beds and pillows were horrible. The bed was lumpy and the pillows were flat.

A bit out of date. Typically, I book hotels based on having an attached restaurant. The actual offerings are very very different from the offerings on the website and booking. Breakfast is a buffet, not cooked to order as advertised and limited menu in afternoon evening. The area has other dining options (all chain spots sadly) so that’s what we did. The bar prices are outrageous. I have cheaper drinks at the airport, which is saying something. The shower drain was falling thru the base of the shower. Small rice noodles on carpet and cobwebs on the lamps. Staff is friendly and professional. Tru Hilton and a Fairfield is right down the road which is a better option without the restaurant.

Our stay was fine. AC/heater needs to be fixed. Quite noisy.

While this hotel brandishes the Hilton name, it's far from it. It's old and needs some updating/ remodeling! The beds are aweful, hard and very used. I've machines didn't work and they do not offer any continental breakfast, only coffee The only thing that is great about the hotel is the staff is friendly.

Super clean! Vety nice staff! Nice and comfy bed! Love this place!!!

Parking lot is kinda confusing.

The LOUD floor squeaking ALL night from neighbors was a nightmare. This is very wrong. We spent good money for a comfortable room and the floor squeaking was ridiculous. We did not sleep all night! The man who checked us in at the front desk had a very UNWELCOMING attitude. Wish we picked another hotel.

The hotel was generally okay. The staff was friendly, and the continental breakfast was good. The upkeep could use some work, as we didn’t have a room cleaning for our entire stay. Housekeeping asked us what time they should come clean our room, we told them, and they didn’t come back the rest of the day. When we came back to our room later that night, housekeeping had gone home for the night, but we didn’t have any clean sheets or towels. When we called the front desk to inquire, they brought us clean sheets and towels to turn over ourselves, but there was no housekeeping. There was also many ladybugs in the bedroom. When we first arrived, there were a couple here and there, but throughout our stay, more entered our room to the point where they were crawling on the fixtures near the bed. There were also a lot of lady bugs inside and outside the one window on the room (and the window does not open, so we’re not sure how they kept getting inside).

The stag was extremely nice and attentive. Whenever we needed anything they were more than happy to help. The property was beautiful and clean.

Very nice, quiet, and clean

Very nice, clean , friendly staff.

We had stayed here before about 7years ago and had a great time. This visit front staff lacked charm the rooms were clean thermostat and fridge did not work well. All first world problems but left bad tatse for returning again. Sad because had enjoyed other properties in the past.

It was Clean and quiet. But I did not like the fact did they charge for breakfast and expensive charge at that other than that we had a great stay

i love this property so much!! will stay again!

The floors in our room were clean but the carpet was not clean, your sock feet were dirty walking across the floor.

My key took several tries to get in, every time I left the room. The room had no soap. The shower door was hard to close and the shower door handle was falling off. The condition of the bathroom was not on par with the price of the room. My room however was very quiet.

Room smelled like mildew really bad and could use updating.

Great place ....period

Very clean. Courteous staff.

It was exactly what we needed.

Very convenient. Good bar and restaurant service and food, though glasses did not appear to be thoroughly washed. Lipstick still on glass I was served. Nice room. Would have preferred firmer bedding and pillows.

Staff was friendly and helpful. Facility was clean, comfortable bed, clean bathroom.

Easy to get to and friendly staff.

Nice place

Beautiful facility very close to lovely historic downtown Cartersville.

We arrived early in the day in if check in. The nice lady at front desk was very gracious and said she would attempt to get us checked in a bit early, we sat in lobby area, which is very nice and comfortable. She got us in, and the room was decent and clean. What they forgot to remind us about, if you want cleaning service you have to ask, but no big deal. Everyone we met- workers, were very nice and friendly. Hotel is close to all amenities. From Starbucks to restaurants, and local places. Close to freeway as well. I felt safe parking.