Good

Excellent hotel and friendly staffing

Speechless!!! It has been many years I have been to Honduras and Ensenada blew me away!! The location, the amenities, the beach front comfort, and safety made this visit unforgettable. If I can compare my stay, it would be like taking a cruise on Norwegian or Princess. That good! We stayed in a villa with 2 bedroom and 4 restrooms (room 222) which was outstanding. It’s on building 2 out of 8 and we were on the first floor which was great since my father in law is on a wheel chair. The food was really good and the 3 meals plus snacks plus all the drinks, made the all inclusive and our stay unforgettable. The private beach at Ensenada was clean and very empty compared to the public beaches. For being a US citizen, I felt very safe and at no time did I fear for my life. Our villa did have air conditioning and that was great since my phone told me the weather was 99F but with the breeze and the shade it felt like 80F which was very pleasant. If you are looking for a great place to stay with great services, food, amenities, peacocks, and a safe place to enjoy R&R, this is the place, hands down! The photos I posted don’t do justice to Ensenada!

We were without power for periods of time. Check in took hours as we were not aware the children needed birth certificates- so our rooms were denied until we could produce them. 4 hours away from home and no one available to send copies for hours was inconvenient but we understood the safety concerns. Hotels.com didn’t notify us of this new policy.

Personal service attendant are very nice

Great place to go with family

Poor internet connection

Amazing 👏

Food needs improvement. Straight cats everywhere including inside including inside the building.

I recommend this place to anyone to visit for a nice vacation is a very nice

Friendly staff.

I loved their pool and how easy to close to the beach. Loved their pool bar. Staff was very friendly. Cons- they need more food variations, they had the same kind of chicken for lunch and dinner the day we were there. Also they bathroom in the rooms needs to be updated, water wasn’t coming out early in the morning so could t shower and the toilet wasn’t working. I also wished they had a blender at their bars so they could do frozen drinks

Everything was fine can’t really complain much. Only complaints are cleaning does need to be more thorough. Seems as if they only spot cleaned before we arrived. The water was always dirty however. Not sure if it was because it was raining but anytime we opened the faucet and no matter how long we left it running, water was dirty. Food was not 10/10 but it was good.

Excellent hotel and accommodations. The food was very good but could use a little more variety from day to day. The room we were in was excellent. The fridge was working when we arrived, but someone promptly came and fixed it. There is only one location near the beach for towel pickup/drop off if you are using theirs which isn't convenient if you want to go in the smaller pool

I would recommend this place. It’s located at one of the best beaches in Tela. Jairo, one of the waiters was very attentive with a very friendly smile. The place is big so you don’t feel crowded at all. The dock is a plus to see the sunsets.

Great service, would recommend to my friends and family. Good customer service as well. Workers in the pool area were very attentive.

This place was great. We did have a little trouble checking in, make sure everyone has and ID, even for underage children. They required an ID number or birth certificate. We almost didn't get in because this is a requirement. I dont think it's detailed in the Resort listing so just a heads Unfortunately, I did get food poisoning from dinner and was terrible sick all night. Its my fault because I saw the chicken wasn't fully cooked. The beach wasnt clear as the images, the rains in Honduras during this time of year pushes debris and dirt from other bodies of water, so that was upsetting. But despite all of these setbacks, I would give this resort a second try. The music and atmosphere were a fun experience. Staff was really kind and patient.

Have hot water.

Everything was really great except for the music at the bar is really loud and it was difficult to sleep at night syart from 8 am to almost 2 am. I really found difficult to be relax with the loud music. The music should stop at midnight but it didn't. The resort is really nice and food is good. Recommended it and staff si friendly and always helpful.

Enjoyed our stay - the buffet should have heat lamps as the food was barely warm and very little desserts - everything else was perfect

Bad customer service. They took forever to give me my room and then made me do a huge protocol just to get towels at the pool for a mistake they made in the first place

Beautiful property and staff was so friendly. Only improvements is non of the phones worked in the rooms for the all the guests at the event we were attending so we always had to flag a staff member down to get ahold of reception. Also it would be nice if they had a box of masks available at the restaurant because if your coming from the beach and pool it’s easy to forget or misplace a mask.

My stayed was amazing

Excellent service !

super

Everything was simply amazing,from the moment we landed in Honduras from the Cayman Islands,until our very last day,i wanted the weekend to be a bit more longer as everything was more than we had anticipated... we will be returning Soon!

Everything was amazing but tjere was no water in the middle of it, and the food was hidious ,bothing was apetizing in any time ,beer was hot everytime i asked for one

Everything was amazing but tjere was no water in the middle of it, and the food was hidious ,bothing was apetizing in any time ,beer was hot everytime i asked for one 😑

Excelente la atención y el lugar bello todo bello

I can understand that covid has affected this place. I can understand that profits must be way down. So, I do have some sympathy for that. But there's a few things that could be addressed. Zero entertainment. They only offer cheap vodka, rum and gin. The beach is beautiful. Why not have it cleaned up everyday? There was plastic, foam, plastic bottles and trash. My wife and I picked up what we could. Motorcycles driving around on the beach. The rooms were nice. No running hot water, but wouldn't have used it anyway. The food was ok. We lost a room key and were charged $12. The staff were very nice.

I can understand that covid has affected this place. I can understand that profits must be way down. So, I do have some sympathy for that. But there's a few things that could be addressed. Zero entertainment. They only offer cheap vodka, rum and gin. The beach is beautiful. Why not have it cleaned up everyday? There was plastic, foam, plastic bottles and trash. My wife and I picked up what we could. Motorcycles driving around on the beach. The rooms were nice. No running hot water, but wouldn't have used it anyway. The food was ok. We lost a room key and were charged $12. The staff were very nice.

The hotel is really nice the rooms big and spacious clean the only thing is the pool gets very dirty and the water is super hot is not to enjoyable they need to keep the filter in and try to get cooler water