Our room was on huger street which is VERY NOISY all night

Great location ! No parking garage so the parking was easy . Walkable area to food , bars and to shopping. Just a few minutes to USC

Hotel was in convenient place as it was downtown near everything. Good restaurants near by

It’s a nice hotel. The bathrooms are the focal point of the room which is odd. Thx tv partially swivel to seated but not completely. Design seems odd. Summer rate seems ok. Off property parking available from 6p-8am-staff doesn’t tell you that. $10 parking automatically added.

Easy commute to USC

Property was great and our stay was perfect. The only downfall was the room wasnt totally cleaned. There was gatorade and soda bottles left along side bed. Behind nightstand had not been vacuumed there was wrappers and debris. Housekeeping came pounding pretty early. Luckily we were awake. Otherwise its a great hotel.

Great Staffs

Great!! One bad thing is that it took forever for the room to cool down. We bumped the air conditioner to 60 and in the morning it was still stuffy.

Staff gave us keys to an occupied room. Didn't seem to care that much when we had to lug our stuff back down to check-in to get a new room. The put us in a potentially dangerous situation and didn't care.

Awesome hotel. The only complaint I had was they only have 2 washers and 2 dryers and one of the washers wasn’t working so it took a little longer to do 3 loads of clothes.

Toilet didn’t flush in first room, shades torn and ripped in second room. Rusty shower shelves in shower

Bus access for transportation to & from airport 15 min walk…ok if not raining. Quiet, great breakfast, room clean. Really no complaints… local eateries & Publix market nearby. Pleasant walk up Lady Street to Main Street…the Saturday market is a must!

Need more handicap parking. Desk chair was dirty, was in room 303 so had to walk a long way with bad knees and a lot of street noise. Bed was comfy, liked separate room for water closet.

Would stay here again highly recommend

We spent one night at Spring Hill for a family event. The hotel was clean and quality was as expected for a hotel of this class. Property was very clean and well maintained. Location is great - very close to all the downtown activities in Columbia. Good value for the money.

I liked the layed back feel of the resort.

If the pool was open until midnight, and grits were on the breakfast menu, this would have been 5 stars.

Excellent location for my business needs and proximity to restaurants. Staff is nice but disappear at the desk at night. Spacious room and great bath set up with a separate toilet room. Bed was a bit soft but good pillows. Lots of parking.

Property is nice

Location wise was ok, however overall property condition, building is completely outdated and dirty.

When I arrived there was no doorman, but 3 people were at the front desk with no guests. I was struggling to get the luggage cart through the entrance as the door was not automatic. The staff watched, but did not help. My bathroom floor flooded after my first shower and there was no drain in the bathroom floor. The shower seals were not correctly installed. A very nice young man fixed this on my 2nd day. I used the bathmat and a towel to soak up the water as I was afraid of leakage to the floor below. My towels were not replaced and my room was not cleaned the next day. The towels were paper thin. I have never had such thin towels in an American hotel. The clothes armoire stank. It smelled like perspiration. I was told it was a stain newly applied to the wood. I was a furniture dealer for almost 40 years. I have never smelled a stain like this. My clothes absorbed the odor. If I was paying less than $100 per night, I would expect this type of experience, but for $300 per night, it was not OK.

Great location near University of South Carolina and walkable yo redtsursnts, grocery stores and events.

Staff was excellent

Absolutely loved the room layout! Very classy, but practical. Desk was made as room dividing beds from trundle bed/couch that was the most comfortable couch I’ve ever sat on. Also small kitchenette off to the side, microwave, mini fridge, & coffeemaker. Best of all shower with large sink/prep area was separate from the toilet room with its own sink. Wardrobe had it’s own extra touches. Full length mirror on the outer door, which I’ve never seen. Full ironing board & plenty room for storage. I do wish the room would have gotten cooler when turned all the way down for two days. Also the toilet was super low to the ground. So much so my knees were bent. No way my mother would have been able to get up, was a little difficult for me. All of the staff greeted me, from the maintenance man, to laundry gal, cleaning ladies, breakfast attendants. Really nice touch! The hallways that had a ton of traffic did show on the floors, all areas were well maintained. I would absolutely stay here again!

This place bedbugs. The worst part about it is the manager knew they had bedbugs and was more concerned with where my room was to know where they had already spread. I have more video than I have pictures of this place.

Really nice hotel in downtown Columbia, close to much of the entertainment and cultural hubs. Staff is very friendly and helpful. Rooms are big and spacious. Door for toilet room did not close all of the way (it's a sliding door), which was not pleasant. Breakfast bar was good and well-stocked.

Very noisy. Heard traffic all night long. People yelling in the hallway at 2 am. Bed hard as a rock and lumpy. Layout of the room was awkward. The door to water closet was frosted glass and directly in front of the bed. Not great for privacy. TV was way off to side of bed, so couldn’t really watch from bed.

The room was clean and the staff was awesome,we will see you again soon,Kerry

Nice enough stay. Loud traffic noise from our room 24 x 7. I would stay again but only ask to have a room away from the traffic noise.

Okay. Breakfast not so great. WAY TO MANY DOGS. There were more dogs in the lobby than people. Really gross

We have stayed here several times with two young children, and every experience was great. They love the indoor pool, and the breakfast has tons of options, so even picky eaters can find something to enjoy. The staff are always courteous and helpful. The rooms were clean, but could be updated. Sink drains were slow. Can be noisy depending on which side the room is on. But the overall experience was great - can get to the children’s museum and zoo both in under ten minutes, and there’s a grocery store you can walk to in two minutes. All excellent for families with young kids. We will continue staying here when we visit.

Room configuration was weird A/C did not work well Mattress was worn out not comfortable