Location of property was so beautiful

Great staff that was friendly and helpful. Breakfast had a good variety, quality, freshness and selection and was well attended to by very busy staff. Exterior signage and lighting was not working for the duration of our four night stay. Plumbing fixtures in our room were loose and poorly installed.

Our bedding had stains, and we constantly asked for more towels and did not receive them, our tub did not drain so we would be ankle deep in water every time we showered.

Very convenient location for visiting our niece in Colorado Springs and for day trips from there to Air Force Academy, Garden of the Gods, cliff dwellings etc. Spotless bathroom and clean, comfortable room and beds. Very nice breakfast options available as well.

Front desk was great and helpful. She's offered to keep the firepit going a little longer so we could enjoy it outside, as we got in late. Breakfast buffet was a great way to start the day. Clean facilities and comfortable beds.

This is an excellent hotel with very nice rooms and a great breakfast. Front desk was very welcoming and helpful with local information. Wish the bed had been more comfortable, but that is just me.

There was a dog in the room next to me that barked incessantly most of the day. I needed to rest before an event I had to attend (I had changed time zones and was struggling with that change) and was unable to do so due to the nonstop loud barking. I called the desk and was told if the owner was not in the room nothing could be done and further, I had no expectation of quiet during normal daytime hours. They took my cell number at check in, why not use the number they took from that room to say tend to your dog? That was not presented as an option they would take, instead I was told there is no expectation of quiet during the day. The barking continued after I called. The morning I checked out, I stayed into the room before heading to the airport and the barking was again nonstop. This 'no expectation of quiet during daytime hours' policy will absolutely affect my hotel chain choice in the future. I should have been able to use my room as a quiet place to nap during my stay there. I should have been able to watch TV in my room without constant loud dog barking. But I was not, and the staff unapologetically told me nothing could be done and I was in the wrong to expect quiet when the sun is up. The room was clean and comfortable, but the barking dog ruined my stay.

Quiet room. Above average breakfast. Very comfortable bed! There were a lot of restaurants close by. It was a great stay!

Great bed!

It was good enough for our one night stay. Just a bummer because there weren’t enough towels for all of us, the body wash was completely gone and there was no extra toilet paper. I had to go to the front desk to get more towels and body wash. I loved the location just wish our room was better prepared.

Our only complaint is there was no hot water (only lukewarm) from 3:00 to 6:00 PM. I think the laundry was to blame. The room below us was having the same issue.

Super service

The room was adequate, not as clean as I would expect from a Marriott. The light above the mirror was out and there was a pile of dirt and stuff in the middle of the main hallway upon arrival. The towels are terrible. It was quiet and the bed was comfortable.

I would stay here again.

Safe location right off of the interstate.

Nice quiet hotel to stay for a few days. Alot of families stayed here and i could always find a staff member when I needed one. There's always hot coffee and an average breakfast bar in the morning. The pool and whirpool were broken though.

Good

Very nice and clean. The staff was very friendly and helpful. A definite stay worth the money.

Staff was very helpful!

Staff was friendly and the hotel was clean, made for an enjoyable stay!

We were greeted by a hostess who was put out to have to help someone check into the hotel. My parents are older and she gave them a room at the end of the hallway farthest away from the elevator. When asked to change rooms, she said that all their double queen rooms are at the ends. This was a flat out lie that was confirmed as a lie by the assistant manager. There was mold on the shower. At 8:15 the next morning the breakfast was completely empty until I started asking for all the empty items. Finally the ONE person that was working the breakfast started stocking things.

Our stay was wonderful and had everything that we needed! We were staying at your hotel for the close location to the Air Force Academy. We attended our nephew's graduation! Our rooms were lovely and I am very glad we chose your hotel for our stay! Thank you very much.

Good stay

The breakfast attendant really needs to step up their attention. Green eggs are not appealing, half empty chaffing dishes. The shower head needed replaced in my room (308) no water at all came out. The hotel is beautiful otherwise. Was convenient to everything, the wedding venue. Thanks for a good stay

Friendly, comfortable, clean hotel. Good value, good breakfast, very friendly staff. Will stay here again without question.

Very nice and helpful staff

Everything was great except for two things. The heating system n the first room we checked into was not working so we had to change rooms. But the manager was able to change us out to another room yet it was with two queen beds not the king I had reserved. Also both the sink and shower drains were very slow to drain. The breakfast was really good though .

Staff was very friendly & professional

Beautiful lobby

Beds comfortable Clean Breakfast good

Could not get home due to a snow storm and needed a place for the night. The gal at the front desk was especially kind, helpful, and welcoming.

Was the second of a 2 night stay. There was no hot water in the room, so shower in the morning was cold. When I complained to the front desk staff, they effectively said nothing.