excellent location, friendly staff upgrades offered at no cost

It is a really clean and Nice hotel, with good beds. The breakfast is NOT great and there is a lot of noise from outside. But if you are just looking for a place to sleep for a fair price, it's a perfect place. There is a Starbucks just around the corner, with some different dissent restaurants nearby to.

Prêtty good hotelWith a better bed and better towels I can give 5 stars

Prêtty good hotel With a better bed and better towels I can give 5 stars

Picked us up at the airport at 4am. Terrific! Room and bathroom spacious and clean and staff very helpful, even though we could not speak Spanish. Twenty minute easy walk to the city centre.

The hotel was pleasant. We were given a suite although we had made a reservation to a much cheaper room. We were also able to access the room already many hours before the check-in time which was handy after travelling from Europe. The Jacuzzi in the suite was somewhat dusty though, so we ended up not using it. The bed was hard but you can order pillows from a wide pillow selection. The staff was said to be speaking several languages but at least English wasn't among them. The breakfast was decent but nothing special. The location is close enough to the centre, so you can walk to the main square easily if you in a short time. You can get very good and quality taxi service through the hotel. We booked a day trip to Samaipata ruins and waterfalls with a very nice taxi driver. This is a cheaper option if you want to visit some of the surroundings but don't want to pay for an expensive tour.

Very low service I didnt complete my stay since it was to bad

Very low service I didn't complete my stay since it was to bad

Great hotel Clean Nice people

Great hotelCleanNice people

Nice hotel, shiper price....................................

We lived about 2 blocks from this hotel when we lived in Santa Cruz. This time we were visiting and needed a hotel. It was surprisingly Clean and modern. We stayed in the suite room, it included a Jacuzzi. The room was large and comfortable. A game was just ending at the stadium and inside our room all was quite and the traffic quickly dissipated. They have a restaurant on the premises.

We lived about 2 blocks from this hotel when we lived in Santa Cruz. This time we were visiting and needed a hotel. It was surprisingly Clean and modern. We stayed in the suite room, it included a Jacuzzi. The room was large and comfortable. A game was just ending at the stadium and inside our room all was quite and the traffic quickly dissipated. They have a restaurant on the premises.

Basically good priced clean hotel close to several restaurants plus hotel restaurant and breakfast included. More continental style but they can also prepare other food for a small price. I plan to stay there my next trip.

we made a reservation for 2 adults and 2 kids, when we arrived they only have rooms with 1 king bed or a room with 2 twins, none of those are for 4 people, people that works there are very kind and they put another bed in the room but only 1 so it was not confortable and they have to move everithing to let the extra bed fit into. price for santa cruz, bolivia is overpriced, that hotel shoul not cost more than 60 dolars

we made a reservation for 2 adults and 2 kids, when we arrived they only have rooms with 1 king bed or a room with 2 twins, none of those are for 4 people, people that works there are very kind and they put another bed in the room but only 1 so it was not confortable and they have to move everithing to let the extra bed fit into.price for santa cruz, bolivia is overpriced, that hotel shoul not cost more than 60 dolars

Lovely and helpful stuff ...

Just from the beginning I started to have a bad experience. After I made the reservation I called the hotel to make sure they have my reservation, but I was told they were having an issue with their internet and they had not received anything, when I called I specifically told them my reservation is for one room with 2 queen beds. I was told I was going to get a call back in the matter of 30 minutes, no one called back. When I had called back I told them I had missed my flight from Cbba to Santa Cruz and that I was on the waiting list for the next flight and that possibly I was not going to make it and if I could cancel the first night but checking on the following day, but it was not possible because I selected a room none refundable, I wished they had some kind of exception to the rule but they were not flexible. But I wish that was the end to everything, I got to the hotel late, when I arrived I was told my room was given away because they assumed I was not going to show even though I had already paid and was told there were no cancellations. They gave me a room with 2 single beds and was charged the same amount. Tired, upset and frustrated I accepted the room and was told for the following day I was going to receive a room with queen beds, but when I came back late at night they only had the same room available. All this is unacceptable, was taken advantage of the situation. I would not stay again at this Hotel.

When we get to the Hotel, everything was okey. The taxi was waiting for us at the airport. They always had good taxis for the passangers.

The breakfast was decent, the coffee was strong. :) The area is not bad, there are restaurants close by. Would stay there again. Not much english spoken by personnel but they try hard! :)

The breakfast was decent, the coffee was strong. :) The area is not bad, there are restaurants close by. Would stay there again.Not much english spoken by personnel but they try hard! :)

When I first got there they said free breakfast, after a couple days they said not included. Breakfast was some hard boiled eggs, fruit, pastry, coffee and juice. If you want scrambled eggs it's extra. Not much but it was something, then to tell me that simple little breakfast wasn't included when all hotels include free breakfast and a lot better than that. very disappointing to say the least. I will not stay again in a hotel that's so petty.

Staff was exceptional, well trained and very friendly. Very clean, new hotel. 10+ restaurants of all price and dining categories within walking distance. Breakfast was a bit bland, would have liked more Bolivian fare offered. Scrambled eggs or omelets would have been a welcome addition to their buffet rather than a paid extra. TV was too small for the size of room. Right across the street from main soccer stadium. I was concerned about noise from games or music concerts but even with 2 games being played during my stay it was not a bother. Streets were a bit noisy during the day and could be heard clearly from the rooms but things were calm at night and not disturbing.

service does not speak English well or offer much touristic information. The rooms are very bare and smells terrible. Breakfast, on the contrary, was among the best we've had in South America

The hotel staff was reasonably helpful. Their spanish was obviously better than their english, but their english was passable. Great restaurant/pool floors on top of the hotel (12 or 14 total floors, something like that). Complaints - Room AC took forever to cool off the room. The entrance to the hotel is on a side street. A fairly quiet sidestreet, but might be a little disconcerting to those used to streets in the US. It's definitely above average as far as safety and overall appearance when compared to the rest of Panama, but a heads up when the taxi drops you off. I think I paid 15-20 USD for the airport->hotel taxi.

We stayed ten nights at this hotel. The service was good. The hotel was clean and attractive.The was always somewhat of a stench from the bathroom which is fairly common in Bolivia due to the design of the plumbing vent systemThe primary issue we had was the lack of a second shower door to prevent a wet bathroom floor. This is also common in Bolivia but this was the worst of the three hotels we stayed inThe hotel restaurant was very good and the cost was reasonable.For about $30 more per night you can stay at the Senses Hotel on the main plaza which includes breakfast, has a rooftop pool, gym, etc and better service.I would stay at LP again but check out all the options on Hotels.com

We stayed ten nights at this hotel. The service was good. The hotel was clean and attractive. The was always somewhat of a stench from the bathroom which is fairly common in Bolivia due to the design of the plumbing vent system The primary issue we had was the lack of a second shower door to prevent a wet bathroom floor. This is also common in Bolivia but this was the worst of the three hotels we stayed in The hotel restaurant was very good and the cost was reasonable. For about $30 more per night you can stay at the Senses Hotel on the main plaza which includes breakfast, has a rooftop pool, gym, etc and better service. I would stay at LP again but check out all the options on Hotels.com

Ok Hotel, even when I did have a suite with nice vew. Still is not a great hotel, it is a ok hotel. The Location also is far away of the fun par of the city.

we booked the suite and it was not what we thought it would be. the room was right by the main street and the windows were paper thin. everything was so loud we didnt get any rest. and we could hear the person on the other room due to a small window in the bathroom that carries the sound and heard the person snoring all night

The hotel was very comfortable and pleasant. We were upgraded to a suite and Daniel - the manager - was very helpful and even came with the hotel shuttle transfer car to get us at the airport. Breakfast was an extra cost at time of reserving the hotel room, but if you wake up hungry its a great way to roll out of bed and re-fuel without needing to worry about where it can be done.

I am a business person and really know the importance of an honest review of our product or services in the internet. Many reviews in my opinion are not honest or just not fair because of our freedom of speach. I will not keep talking much and in short and honest words I will rate this hotel 4.0 based in 2 visits in the last 3 years : Services are equivalent to hotel price. Internet is regular but the whole country has poor internet speed. Hotel staff is not trained well for the international standards but this is common in many hotels in South America because of low wages from hotel greedy owners. Rooms are ok need but need it small repairs due to time in the market. If you plan to visit this city for business and plan to visit costumers but also have small budget I am sure you will not be disappointed on the cost and final experience

My son and I had to overnight in Santa Cruz en route to southern Bolivia. We arrived late at this hotel and it was everything we expected from reading earlier reviews. Safe, clean, all the basic services plus a good restaurant. It was the perfect first hotel for arrival in Bolivia.