Location right on beach and overlooking beach and town. Pool was clean and very comfortable temperature to swim in. Secure gated parking was available across the street at the reception area of the Casa's sister hotel where clients check in. Room size was large, bed comfort was similar to other Mexican hotels. Easy walk to numerous restaurants including Lety's. Would return. Great value.

Great location! The room was clean with a good AC. Friendly staff.

Quaint, low key, friendly staff and excellent location.

Beautiful location, friendly and helpful staff.

We loved the view, and the convince. Unfortunately, there was no morning coffee provided. When we checked in we were not told about all we had access to so we struggled with navigation. As Canadians who have very little Spanish, it made communication difficult. This was on us and had nothing to do with the staff, it did unfortunately hinder the ease of checking in and out. What we didn't like was the room next to ours had the music blasting all night. As the room had door access, there was no filter and no one to tell them to turn it down or off. This made us leave the hotel a day early at the loss of our money.

We loved the view, and the convince. Unfortunately, there was no morning coffee provided. When we checked in we were not told about all we had access to so we struggled with navigation. As Canadians who have very little Spanish, it made communication difficult. This was on us and had nothing to do with the staff, it did unfortunately hinder the ease of checking in and out.What we didn't like was the room next to ours had the music blasting all night. As the room had door access, there was no filter and no one to tell them to turn it down or off. This made us leave the hotel a day early at the loss of our money.

My husband and I always enjoy staying here whenever we come to Zihuatanejo. Sweet little place with a mix of tourists from USA, Canada, and Mexico. Very convenient for walking the town and beaches.

The location was great

The location was great

It was a amazing, beautiful hotel, great service and perfect location!

The ambience of the place and location is not very good, hard to find it also the checking is on another place same with the food restaurant, we have to leave day early because we weren’t happy with all those services

Everyhing as expected. Amazing view, quiet and relaxing. Excellent staff, very attentive.

Gorgeous view and nice location. Pool could have been kept cleaner. No elevator.

good location ,you can walk everywhere from hotel hilly but taxis are right across the street.lots of stairs if your on the upper floors.pool is nice and over looking the ocean,stairs down to the beach,they are working on an all new beach wall that will join all beaches

Location good. Hammocks nice. Gardens beautiful. Bathrooms in rooms are passable.

I had already indicated how disappointing we were and left after just one night

I've stayed here twice. For me, the location is perfect. Close to town, close to great restaurants, and close to the two major beaches in Zihuatanejo. I don't need fancy. My vacation isn't ruined if tiles are missing from the pool or I see an ant or bug...it's the tropics. The staff couldn't be nicer and more accommodating. It's very family oriented because there are fridges, a place to cook, comfortable open space to socialize, a good pool for kids and reasonably priced. The rooms show a bit of wear and tear, but it's clean, safe, and more than met my needs. Large families come - especially weekends and it can get raucous. But it's happy noise.

Ive stayed here twice. For me, the location is perfect. Close to town, close to great restaurants, and close to the two major beaches in Zihuatanejo. I dont need fancy. My vacation isnt ruined if tiles are missing from the pool or I see an ant or bug...its the tropics.The staff couldnt be nicer and more accommodating. Its very family oriented because there are fridges, a place to cook, comfortable open space to socialize, a good pool for kids and reasonably priced. The rooms show a bit of wear and tear, but its clean, safe, and more than met my needs.Large families come - especially weekends and it can get raucous. But its happy noise.

I loved this small hotel. It is in need of some pool repair and some new paint. However, the staff works hard to maintain the hotel. It is located in a perfect spot, close to many restaurants and the beach. It is not a Barcelo, so dont expect that. Rooms are clean and it was very safe, as they have a full time guard. I would return!

We had a great time there. There are stairs to the 3rd floor and the exercise was great if your in shape or in your 30 to 40s . I am 61 and in good shape . Loved the cooking faciltiies on each floor . The view is lovely of the beach. Staff very friendly and accomodating . Wonderful place and had a super vacation there. We do walk 2 to 10km a day or 1 to 15 miles a day,

Hobby cat rental and massages are reasonable nearby.

We stayed in the suite. It of course is Mexico style accommodations but for $78.00 we were happy! Great having our own kitchen and it was very spacious. You can hear the waves from the beach but also the garbage truck in the morning. We really didn't mind and would come back here as you can see the beautiful beach and are just steps away! They could invest in a softer new mattress though and retileing the pool. The staff was excellent! Very friendly and accommodating.

We stayed in the suite. It of course is Mexico style accommodations but for $78.00 we were happy! Great having our own kitchen and it was very spacious. You can hear the waves from the beach but also the garbage truck in the morning. We really didnt mind and would come back here as you can see the beautiful beach and are just steps away! They could invest in a softer new mattress though and retileing the pool. The staff was excellent! Very friendly and accommodating.

Property needs major overhaul. After visiting neighboring hotels this hotel would not be well rated at all for pretty much the same price The excellent staff made it all OK

It was just ok, not worth the price, we payed for a higher end room and were placed in a much smaller room that was not very nice on the first night, they had messed up our reservation. Second night got the room we paid for but the next morning they asked if we would mind moving back to the smaller unsatisfactory room as they had messed up some more bookings. We refused. The first room was totally inadequate, old and in poor condition. The room we had for the remainder of the stay was adequate but overpriced for the condition of the facility. The hotel was reasonably clean, just kind of worn out. There are much nicer places for less nearby. They would not adjust the rate for the first night, I reckon it should be half the cost, they told us to take it up with Hotels.com. Would not stay there again, the rooms were misrepresented. Unhappy with the hotel and Hotels.com. The maid was nice.

It was just ok, not worth the price, we payed for a higher end room and were placed in a much smaller room that was not very nice on the first night, they had messed up our reservation. Second night got the room we paid for but the next morning they asked if we would mind moving back to the smaller unsatisfactory room as they had messed up some more bookings. We refused. The first room was totally inadequate, old and in poor condition. The room we had for the remainder of the stay was adequate but overpriced for the condition of the facility. The hotel was reasonably clean, just kind of worn out. There are much nicer places for less nearby. They would not adjust the rate for the first night, I reckon it should be half the cost, they told us to take it up with Hotels.com. Would not stay there again, the rooms were misrepresented. Unhappy with the hotel and Hotels.com. The maid was nice.

This is a decent hotel in a great area It is no thrills No comfort For the right price it works

A nice hotel with a bay view - the hotel meets the basic needs with a few comforts, like an in-room refrigerator and pool. The veranda was the highlight, nice spot with seating and hammocks to relax and read and enjoy the weather and bay view.The room was clean and staff were very nice. The rooms all had access to either a shared kitchen area (one per floor) or had them in the rooms. I would stay here again although the bedding could use an upgrade and the hotwater was quite weak in my room.They had free wi-fi but it was not always reliable.

Great little place. It was clean, the staff was responsive and it was near everything. Not a 5 star but that is not what we paid for, great value for the money.

We had a room with a gorgeous view of the ocean! Also a large outdoor kitchen with spa/pool on the deck! Every day the maids would make up the beds and make an animal out of the towels! Best if you know a little english as staff didn't know much english..

the hotel is old three floors of steps no elavator the hot tub on our patio was broke the whole time. but it had great views and was clean

The nice little hotel is well located and has a great view. The rooms are tired and in need of updating. The bed is hard as a rock; my wife thought she was sleeping on the boxspring! The bathroom needs to be modernized. The staff was very nice and willing to help when I had questions.