Hotel is lovely and nicely appointed; in a perfect location in the heart of Bucharest. Lots of restaurants, cafes and Carrefour is close by. Alexandra in Front Office was amazing. Very friendly and helpful. Always has a smile. Nothing is too much trouble. Very warm and pleasant personality. Ana was pleasant and every efficient during checkin and checkout - I was lucky to be served by her both times. The only draw back was, the hotel needs to invest in new mattress. It is sagging in the middle. As I had a double room, I slept in the middle where the 2 single beds that are placed together. So that made a comfortable sleep every night. But the wonderful staff made up for this little drawback.

The noise from the nightclub is unbearable. All the way till 1.30. Sleep is too important to compromise, the noise is just unacceptable. If they had told me when I had arrived I would have gone elsewhere.

Hotel is good for being central to everything.. but you need to book an internal room otherwise the street noise comes through

An excellent hotel on the edge of the old town, which couldn't have a better location. 5 minutes from the airport express bus-stop and very close to Manuc's historical inn. Walking distance to everything in the old town. There is a bar across the street from the front door which is very loud on Saturdays, but if you avoid overlooking that, it's just perfect.

We communicated our arrivel time with the staff through a message, they responded quickly to our concerns and when we arrived, the room was ready for check in. The staff was friendly and welcoming, the room and the hotel were clean and we'll maintained. The only thing that has nothing to do with the hotel is the loud music that was coming from the nearby pub.

Stayed for 3 nights on a trip with MIL. The room was clean, spacious with all facilities we needed. Nice coffee machine and coffee in the room. Good offering of 'extra facilities' if needed including a toothbrush, sewing kit etc. Reception were also very happy to give us milk for our room (we have milk in our hot drinks) Fridge in room for extra convenience. Nice view from the room and despite being opposite a bar very little noise. Excellent location in the old town itself. Only downside was that the air con is controlled by the hotel (we would have preferred the room a bit cooler)

Very good location. Nice breakfest. Walkable distance to all areas. Nice staff.

It’s right in the middle of Old Town, next to Manuc, the oldest inn and now restaurant. There is constant activity around the hotel, a little noisy if you’re noise sensitive, but wonderful energy for city folk. Food and drink is available till the wee hours of the morning.

nice location however there were water issues no running hot water for 2 days

Good hptel in a good locationj

Good location and friendly staff

Nothing worth mentioning except that its convenient for dining. Disappointed to find that the decor had become quite stale after long absence.

I was for the second time at Europe Royale Bucarest. I haf a wonderful experience. I cherished breakfast the most. It is excellent. I will come back.

Great staff and manager

The rooms were very warm, 28’c. The temperature in the rooms could not be changed, and a lot of the rooms did not have windows facing fresh air. Also a lot of noise from the bar next door. Would not stay here again!

Even if our room was on the square side it was quiet, room was comfy and big (queen room), really great breakfast, nice and helpful staff. Obviously lots of food choice nearby in old tow. Taxi can't go to the entrance which could be an issue if you have a lot luggage like we had, but apart from that a really great hotel

Nice hotel, nice architecture, well situated, clean, good service.

Great location for Old Town, shopping and transport links. Very clean too.

Nice room, good location, excellent breakfast buffet (make sure to pre-buy the buffet - more expensive if you buy it when you arrive!). The only negative is that on Friday and Saturday nights, there is loud music until 4:00 am from the nearby nightclubs. The staff left earplugs in the room, so they know about it!

Great value , fantastic location. Noisy and some little issues , but overall nice

Hotel was absolutely fine. Clean, large room, nice restaurant, helpful staff. Nightclub opposite blasted music into the early hours. The hotel did provide earplugs to mitigate this, but the windows didn’t do much to block out the sound.

I have probably stayed in a thousand hotels in my life. This was the loudest. Club is across the street. First hint should have been the earplugs furnished by the hotel in the room.

It was Ok.

Great location beautiful upgraded hotel

The hotel lives up to its 4 star rating. It is centrally located and the staff was friendly. However, on our way out we dropped off 20 post cards. The person at the front desk did not know what to do with them so he just put them on a back counter. I asked him if he was going to send them out and he asked for money for the stamps. I informed him the post cards already had stamps and he didn't seem sure what to do next. Two weeks later post cards sent from locations after Romania to include ones sent from Brasov start arriving at their intended destinations. I emailed the hotel and they assured me they were dropped off at the post office 5 to 6 days after I left. I don't understand why it took so long when they could've just sent them with their outgoing mail. I emailed a month and a half later - still no post cards, not a single one - and they still claim they dropped them off. I do not believe them.

The hotel is lovely. The area around it is not.

Amazing staff and clean facility. No parking !!!! We had to park 10 min away and to carry our luggage.

A/C never worked in the middle of summer for a weeklong stay.

it was close to the musical fountains

It is located just at the start of the old city o you have plenty of sights, shops and restaurants just outside. The hotel was very clean, had very comfortable beds, a lot of ligth, plenty of outlets for charging things, helpful and very kind staff, storage space in the room. The breakfast had what you need like fruits, eggs, sausages, sallad, bread, waffles etc.

Friedly.clean. great location

This hotel is in a good area for walking around old town, however there is a lot of traffic in this area and our taxis and Ubers often didn’t want to take us all the way back to the hotel due to the traffic, dropping us off a few streets away. Additionally, the street that the hotel is on seems to be a hangout spot for late night clubbers. We could hear people talking and yelling all night long on the street down below. The hotel is quite outdated and old, dimly lit. The staff were pleasant enough, but not overly friendly. The restaurant employee ignored me when I tried to order a coffee at the bar early one morning as the Starbucks across the street does not open until 8 AM. Felt safe enough during the daytime but felt a little seedy at night. This place not meet 4 star status in my opinion. Walked into the Hilton Garden Inn Old Town one morning and seemed to be a much cleaner/newer hotel.