This hotel was above our expectations. Great location, great breakfast, amazing and courteous staff.

Loved, loved Encantada! The service was fantastic! Always helpful & friendly. Beaitiful property overlooking the city inna wonderful and safe neighborhood. Restaurants nearby. Would stay again!

Stayed at the property twice and each occasions, I felt like being home Special kudos to Aaron The hotel is a gem in San Blas neighborhood.Small but cozy. Well kept. Super breakfast and I took advantage of their restaurant menu every time , I returned late from my tours Use their spa facility and it was awesome too. I felt renewed after leaving the spa. Overall, I ‘ll stay @ Encantada if return to Cusco

The property is beautiful and the view is amazing. But the room is tiny, there no place to walk when the luggage is on the floor. Also, on Expedia, the photos for the room category is not correct, it shows all room category photos for the ones I booked and I found it very confusing.

The only thing that could improve is the need for more hot water , the water temparature is slightly warm.

I had such an amazing time staying here. The staff are warm and friendly- the check in was seamless and they had a nice, hot coca tea waiting for me. The hotel has a magnificent view of the city. The cafe/bar/restaurant serves yummy drinks and room service. Breakfast is decent and plentiful. If you get a chance, get a deep tissue, hour-long massage from Elvira! The best massage I’ve ever gotten in my life! The staff go above and beyond to make sure the guests are comfortable. Every night, they would leave an enema bag filled with hot water to make sure my bed stayed nice and warm all night. One morning I couldn’t make it down to breakfast and the manager actually brought food and juices to my room before the kitchen closed. Another time, I had to leave at 4am for a tour and the staff packed me a nice breakfast. I can’t say enough good things about this place. Highly recommend. :)

Great room with a beautiful balcony. Very friendly and helpful staff.

The staff is so nice and accommodating, couldn’t ask for better! The breakfast is very good and the staff was so nice about making sure that you got down there before they stopped serving it. It’s in a historic area so not the most comfortable bed, not the greatest wi fi and didn’t always have hot water. The San Blas district is such a cool area and has an incredible view of Cisco, just be ready for lots of stair climbing!

This property is located in the cutest neighborhood with so many restaurants and shops near by. The staff is the kindest and so helpful! I will definitely stay here next again next time!

This place is incredible! They cared for my every need, helped me with my Covid testing to get back to the US, the literally got a mobile company to come and give me the test there. They made sack lunch breakfast for me everyday that I was leaving early to go hike, and they put a baby llama in my bed every night.

This place is incredible! They cared for my every need, helped me with my Covid testing to get back to the US, the literally got a mobile company to come and give me the test there. They made sack lunch breakfast for me everyday that I was leaving early to go hike, and they put a baby llama in my bed every night.

A super cute hotel. Breakfast was great and had a decent amount of options. Were able to help us get cabs as well as made sure we had breqkfast befote we left early for michu picchu. We required early check in as we arrived at 630am and the room was ready for us, which after a 9 hour overnight bus was amazing! This hotel is a bit further from the city centre but provides quietand great views. Would reccomend.

A super cute hotel. Breakfast was great and had a decent amount of options. Were able to help us get cabs as well as made sure we had breqkfast befote we left early for michu picchu. We required early check in as we arrived at 630am and the room was ready for us, which after a 9 hour overnight bus was amazing! This hotel is a bit further from the city centre but provides quietand great views. Would reccomend.

The place with the stunning over view of the Cusco city, friendly workers and excellent chef. Turely makes me feel like home🎈🌈 I will come back here next year!

The place with the stunning over view of the Cusco city, friendly workers and excellent chef. Turely makes me feel like homeI will come back here next year!

its very good

Amazing hotel and service... I would definitely stay here again

Amazing hotel and service... I would definitely stay here again

Great staff. Very helpful with coordinating taxi and helping with arrangements with my other guest. The breakfast was average but did the job! Beautiful views from balcony rooms.

My room was clean and cozy. The breakfast was terrific and there was lots on offer. I had a massage at the spa which was a great post Inca Trail treat. My only complaint is that there was a large women's travelling group (25 +) so they were quite loud (spiral staircase is open through all floors so noise carries). I guess I should have expected this given one of the ladies asked me why I was allowed to stay at "their hotel." Guess they figured they ran the place!

Fantastic place to stay with helpful staff and great views of Cusco. Comfortable beds, good breakfasts and dinners. Stayed before and after our Inca Trail hike and they stored our bags while we hiked and had them waiting for us in our room when we returned.

Lovely rooms but so tiny. Messed up extra days that I wanted in favour of a large group

Really nice hotel. Some rooms are better than others, some need the showers updating and beds renewing. But it didn’t affect our stay. We loved the hotel. Personable and touches like hot water Bottles brought to your room on an evening.Breakfast is really good, staff are lovely and helpful. Couldn’t really fault and would definitely go again x

Really nice hotel. Some rooms are better than others, some need the showers updating and beds renewing. But it didn’t affect our stay. We loved the hotel. Personable and touches like hot water Bottles brought to your room on an evening. Breakfast is really good, staff are lovely and helpful. Couldn’t really fault and would definitely go again x

The staff are very friendly, picked us up late in the night a few blocks away while our driver couldn’t drive in. Welcomed us with the coca leaves tea. They also helped to book a restaurant that made our reservation painless. The breakfast is also top notch.

Nice place

Beautiful small hotel. We loved our stay!

They were very accommodating and friendly!!!!!I would stay again

They were very accommodating and friendly!!!!! I would stay again

Their attention to detail and curtesy was the best of any of the hotels we stayed in while in Peru.

The Encantada was lovely! Right from the start everyone there was extremely helpful. Rooms were clean, food was good, & massages were great. Consuelo was an angel & was patient with all my questions. I would definitely stay here again.

Great location and awesome service! We had the 2 rooms on the third floor which was like our own private suite withe the amazing balcony.