Excellent host,loved the hotel,perfect location to the quay.

Very friendly owner, lovely room.

Great location with an excellent host - you better have an appetite at breakfast time!! Could not fault this - would definitely return

Loved this place. The owner David was very friendly and prepared an excellent breakfast! Down side is limited Parking - we had to use a multi story car park across the road from the B&B, but the 24 hour fee was reasonable. The other minus was it was very noisy in the evening. There was a group of people nearby that were chatting loudly into the early hours, which disrupted our sleep. No fault of the owner of our Property! We would recommend the Merchant House if you wish to be treated well and are not too fussed about the hustle and bustle around you. Thank you.

Lovely place, great location for the sea front, well appointed and very comfortable. We were only there for a short time (had a Guernsey ferry crossing the next morning) but thoroughly enjoyed the stay. The owner (David) was friendly and accommodating making us feel very much at home. Would highly recommend

Super stay, clean and comfortable David is great and his breakfast was amazing.

This is a really cute bnb in a good central location - the quay is lovely especially when the sun is shining like it was for my stay. David is so lovely and a pleasure to talk to - Bentley is also adorable. Overall a very pleasant stay.

Everything I wanted and more. Great location for taking in the shops and restaurants of Poole. Easy walk from the train station and just minutes to the touristic ferries. Nice breakfast to start the day! David, the proprietor makes sure that needs are met - a very conscientious host! Highly recommend!

Very good

Brilliant location right next to large car park and right next to the quay, with lots of bars and restaurants nearby. Cosy nicely decorated rooms

Owner David is very accommodating and friendly, the room is laid out well, and the B&B is situated in an ideal location to the harbour, would stay here again. 😀

In a perfect location with a perfect host.

Totally friendly, superb host, lovely room. Wonderful breakfast. Highly recommend this b&b 5 star all the way.

Convenient for ferries. Friendly and accommodating host provided delicious breakfast with interesting non-standard choices.

Breakfast not as good as expected, but host extremely pleasant . Major disturbance during the night. Road dug up to repair power cut

Room a bit small for two people but great situation for getting to boat trips early morning after a good breakfast. Also close to The Poole Arms pub that does good fish/ seafood.

Excellent host great location to the main social area of Poole the car ferry is a 15 min(trust me I did it). The host prepares an excellent english breakfast and when I had to miss it to make my ferry hit set out a breakfast to go.

A wonderful welcome from David, fantastic breakfast, lovely comfortable room and wonderful location. Highly recommended

Warm welcome at check-in. Fantastic breakfast with fruit, yoghurt, juice, excellent coffee and choice of cooked options. The room was quite small and the bed was not particularly comfortable for 2 people. The bathroom was small but the shower worked well. There were tea/coffee/hot chocolate making facilities and a hair-dryer and magazines provided. The owner was very friendly and informative about restaurants and how to get to the station.

Lovely position behind Quay Road and easy walking distance for 9pm ferry to Guernsey. A warm greeting from owner who provided a packed breakfast as I had to leave early for the ferry. Unfortunately the room was small but adequate for one person.

Excellent little b&b. The host was so welcoming, like a home from home. Very convenient to the quay & high street but also very peaceful. Great breakfast, quality produce with lovely homemade bread. Would highly recommend.

Thank you David .

Great landlord and breakfast

The hotel was very central and close to the High Street and the Quay. It was very convenient during our stay and we could go to our room whenever we wanted a little break.

Excellent place to stay overnight. The breakfast in the morning was really good. I’d recommend to anybody wanting to stay here.One note of caution if you have an issue getting up and down stairs that may be a consideration?

Set in a quiet street just behind the quayside, and very near to the high street, bus garage and train station for easy access to the surrounding area, this boutique hotel is small, cosy and comfortable. With the personal touches that the friendly owner provides. My ensuite room was clean and perfect for my two night stay. I felt completely at home, with my own front door key to come and go as i pleased. David was a great host and we chatted like old friends in his kitchen diner as he prepared a great breakfast for me. He is very informative about the area, and gave recommendations for dining and places of interest. I would be happy to stay at The Merchant House again.

Wonderful stay. David is very welcoming. Great breakfast. Very close to town and quay.

Took a few days away to recharge my batteries. I could not have picked a better place to stay. I really appreciated the love time and effort that David has put into his beautiful Georgian residence. An exceptional host, helpful, friendly and a great conversationalist. The time I spent there was refreshing and calming, the sea air invigorating and the breakfast was cooked with care and looked pretty on the plate and was delicious. David’s homemade bread deserves a special mention as really enjoyed it. Oh and a hello to Bentley who is quite a character! A lovely stay and one I would like to repeat.

Had a lovely break,and David was excellent host.Would recomend highly. Thank you

Friendly host , great home Cooked breakfast. Bentley the Bulldog a must to see.

What a fantastic work stay. Great location, great host. I felt like I was on holiday. I can’t praise the Merchant House highly enough!

Such a pleasure to stay there. Dave was an excellent host. Breakfast was a real treat. Comfortable room and very clean