Room and service are great. Surrounding area is poor.

It was wonderful experience we enjoyed the courtesy from staff and the cooks it’s like coming home

Horrible Experience with in-room dining.

Prior to my arrival, I tried to get ahold of them to arrange for an airport pick up. I sent them a message through hotels.com but there was no response until probably a day prior to my arrival. I even tried calling them,using my own data just to reach their office but phone just kept on ringing. I was so upset , I sent them multiple messages about my frustration. They got back to me but even the day of my departure , they said “ they are still trying to make arrangement or still finding a car to pick me up “ at the airport . I was actually surprised because this is not a 2 or 3 star hotel. For them, to have issues in finding a car to pick me up at the airport seems unlikely. So, I finally arrived and gave us our room. I found it odd that despite the bed appeared made and seems clean, the carpet looked dirty. We just ignored it because we were tired from our flight everything was fine until my AirPod fell under the bed and I blind swiped it and as I pulled it towards me, I accidentally grabbed a condom as well and it was used! I told the manager about it! I took a picture of it and showed it to them . I’m not going to post the image here to save everyone’s sight of this grossness. They immediately changed our room and gave us free dinner at the restaurant. The damage is already done though . I mean , I would not dampen my whole review at this hotel with 1 or 2 incidents. The staff has been amazing and helpful inspite of. Shreya, the manager tried her best 2 accommodate us

Overall had an excellent stay. The location is amazing. Close to a lot of landmarks. Service is outstanding with very helpful and attentive personal. We enjoyed the pool area and the spa. Just a suggestion to keep the pool area open longer than 10pm. It is a great place to unwind at the end of the day so would be great if it could be open till late.

Service was very good!

The staff could not be more polite and professional The breakfast each day was perfect Staff are ultra friendly and easy to talk to The fitness center is top notch Outside patio is nice too The pool area is well prepared Location is great Rooms are clean Great sofa area in the rooms

All sraff were very freindly. The staff in the restuarant at all times were exeptional and very attentive and explained about different indian dishes and even brought thjngs to our table to taste.

Every worker in the hotel welcome me and helped me a lot so that makes me feel they have high-quality mind of service.

Excellent

Excellent hotel with very comfortable rooms, beautifully decorated and excellent service. Totally recommended.

nice if not going out. in breakfast will be nice if they telling about extra charge for stuff before bring to the table

Very comfortable stay of 10 days with family, including elderly parents. Everyone was well taken care of. Warm hospitality and personalized attention by all staff members was the highlight of our stay.

Food variety

Friendly help full and good guide nice and keep it up

The room was cleand and had a desk. The staff is friendly.

This is a clean and reasonably-priced hotel. Everything is slightly above average. Not amazing. But, above average. The service, the food, the rooms, etc. A 7.0 or 7.5 out of 10. My one (significant) complaint is that a loud party was planned on the pool deck with gigantic speakers less than 30m away, and pointed directly at the building. I called at 10pm and was informed that the party would last until midnight. To their credit, they significantly turned down the volume around 10:30 p.m. after I (and presumably every other guest) called to complain. Still, the experience leaves me wondering if the management is prioritizing profits over common sense. In what world is it ok to blast speakers outside of a hotel until midnight? Are they making bad decisions elsewhere? I had food poisoning at one point during my trip. I have no way of knowing whether it was from the hotel food or from something I ate off-site. The pool party debacle makes me wonder if other shortcuts are being taken behind the scenes.

The hotel is perfect but the smell outstide the hotel not good. The service is excellent at the hotel and extremely professional and polite.

My stay was really good at Crowne Plaza. Staff service, cleanliness and amenities are all good. They provided early check in at no extra cost. Staff is very friendly and hospitable. Breakfast options are limited and lacks taste.

1. Ask for iron and till next day not arrive. Need a reminder the following day than arrival 2. Ask for loose change of currency, only indicate no change but did not offer to make available once available. Service can be better 3. Needed to be reminded on 1st morning for takeway breakfast. 2nd morning didnt even pass the packed breakfast to me though I'm checking. These packed breakfasts are prior arranged and ok. 4. The print out invoice given to me has no payment details! I only realized when on plane. How do I claim expenses on a blank invoice !

Almost, all🙏

My overall experience was good if not excellent. I have stayed in other hotels in its vicinity and found this hotel to be by far much better than others (Holiday Inn, IIDL).Breakfast is fine, however there can be an improvement in breakfast quality.Overall cleanliness and service is good.Swimming pool is well maintained and clean. Pool and gym instructors like Bhagwan and Sushil are always there and to help.

My overall experience was good if not excellent. I have stayed in other hotels in its vicinity and found this hotel to be by far much better than others (Holiday Inn, IIDL). Breakfast is fine, however there can be an improvement in breakfast quality. Overall cleanliness and service is good. Swimming pool is well maintained and clean. Pool and gym instructors like Bhagwan and Sushil are always there and to help.

Super comfortable bed, i paid this for my wife to stay for a day from daily grind. Coffee make didn't work but the fixed it. Dinning table needs adjustments, they shake when dining. Hair in ratia. The person who checked my wife in kept her waiting for over 25 mins and didn't even giver he the room key card. She had to ask the other person.

Super comfortable bed, i paid this for my wife to stay for a day from daily grind. Coffee make didn't work but the fixed it. Dinning table needs adjustments, they shake when dining. Hair in ratia. The person who checked my wife in kept her waiting for over 25 mins and didn't even giver he the room key card. She had to ask the other person.

I loved the overall decor, pool & sauna.

Average stay Wanted to use the spa. Person there was supposed to revert to me but did not.

Average stayWanted to use the spa. Person there was supposed to revert to me but did not.

Good hotel with breakfast and dinner options. However, food taste is not that good.Very friendly staff

Good hotel with breakfast and dinner options.However, food taste is not that good.Very friendly staff

one of the best breakfasts i've had -- great service.

Overall good