We arrived the hotel 3:45am because of an accident and road work on M1 we have waited half an hour on front of the hotel door, we constantly ring the doorbell and the hotel's phone number no one open the door. Absolutely fiasco

1* accommodation with wardrobe in bathroom ?? VERY VERY noisy LIVE band on Friday night which went on till 11.30PM so dont come here if you want a quiet weekend break in the beautiful town of Long Melford. Breakfast was decent but cereal bowls dirty not washed properly. Also stopped on the hottest day of the year so far so it was very hot & sweaty in the room. Overall all a bit disappointing.

It was very quiet

Easy and friendly check-in. Room very large but needs a little TLC. Greek evening meal very good. Breakfast on 1st morning very good however on 2nd morning, poor. Value for money: good. Bad points, I telephoned to book stay and was informed 'hotel' staff weren't available but would ring back. They didn't. I rang next day with the same result. Not very good!

Really friendly and personable staff. Very helpful with parking and getting me checked in efficiently and easily.

- Freezing cold rooms and no warm water. - We had to pay extra for an upgrade when we arrived, even tho we had followed the instructions on the website.

We paid £149 for a family room, which had a double bed and a sofa bed in it. When we got in the room it was absolutely freezing and dirty. The bed was incredibly uncomfortable as were the pillows so we couldn’t sleep properly, as well as the room being incredibly cold. It was -4 outside and therefore heating was essential. The electric heaters were on for many hours but gave out little heat. The bathroom was absolutely freezing and smelt like a drain. The room was dirty and had not been cleaned properly with dust and cobwebs in the room. Electric cables were covered with electricians tape and the tv did not work. In the restaurant, where we had breakfast in the morning, was also absolutely freezing with staff even commenting on how cold it was. It was a huge disappointment and I wouldn’t recommend anyone stay there. I am upset that so much money was spent and we came away extremely cold and tired as we didn’t sleep. This spoilt our time spent with family, who live more than 3 hours away from us, when it should have been a time of enjoyment.

Friendly staff nice pub good good even better breakfast rooms are small but very clean and beds extra comfy!

Nice pub and drinks but the accommodation wasnt great. Bed clean, coffee, tea etc. Carpet in the bathroom was covered in stains but toilet etc was clean. Didnt get a wink of sleep though, a hot weekend so opened the windows, however the pub goers and music were very loud and shouting until midnight, so had to close the windows which then the room got too hot and couldnt win, resorted to ear plugs (tissue paper). Had to be up early the next morning which didnt happen due to this. Also charged double for the room tab which was refunded quickly the following week. Good if you just need somewhere as a base on a road trip or had enough drink to pass out somewhere. Paid £93 for one night, feel like it should habe been more like £50, however an ok breakfast is included.

Nice pub and drinks but the accommodation wasnt great. Bed clean, coffee, tea etc.Carpet in the bathroom was covered in stains but toilet etc was clean.Didnt get a wink of sleep though, a hot weekend so opened the windows, however the pub goers and music were very loud and shouting until midnight, so had to close the windows which then the room got too hot and couldnt win, resorted to ear plugs (tissue paper). Had to be up early the next morning which didnt happen due to this.Also charged double for the room tab which was refunded quickly the following week.Good if you just need somewhere as a base on a road trip or had enough drink to pass out somewhere. Paid £93 for one night, feel like it should habe been more like £50, however an ok breakfast is included.

Please tell stay with comfortable bed and decent facilities. Food was good and all safety measures were in place.

Location

Location

The pub was fine, staff were nice and friendly but the room had no en-suite and the accommodation really needs updating

The George and dragon, has lots of character. The landlord and landlady are very attentive and all the staff are friendly and helpful.

The George and dragon, has lots of character. The landlord and landlady are very attentive and all the staff are friendly and helpful.

We have had a really good time at The George and Dragon Inn. We stopped for 4 nights. The room was very spacious and the On suite was nearly as big as the main room. Time hosts were very friendly and would always have a conversation with you to make you feel welcome. The food was very good and a nice selection. Will not hesitate too stop here again.

Charged extra for to have a room as described in the advert. No one showed up to provide breakfast. All night long what seemed like a noisy fan was going under the room. The room was very tired and cold. No one on site during the night and had to put my keys through the pub letterbox on departure. Made a complaint to hotels.com only recieved two automated email responses - not satisfactory.

Very friendly welcome on a very wet, very cold evening. Extremely long day on the road, I needed a clean, warm room, good shower and a decent meal. That’s what I got. Ok, it’s not 4 star, it’s an inn, and it was 1 mile away from my first appointment next morning. It has free parking, Wi-Fi and food on site. Friendly reception (owner?) Room was spacious and warm, I was able to turn heater up so it was really warm on freezing night. Had meal in the pub, again friendly, very polite, good choice of food and food price. Also good choice of beers, standard and local. Returned to my cosy warm room and slept and slept. I didn’t make breakfast, I rarely do, I prefer an extra 20 mins in bed, but it looked and smelled good. Only minus was the en-suite had no heating so pretty chilly in there, but warmed up from bedroom when door left open. Good stay, shops and restaurants within few mins walk if you need them. Good value.

Very friendly welcome on a very wet, very cold evening. Extremely long day on the road, I needed a clean, warm room, good shower and a decent meal. That’s what I got. Ok, it’s not 4 star, it’s an inn, and it was 1 mile away from my first appointment next morning. It has free parking, Wi-Fi and food on site. Friendly reception (owner?) Room was spacious and warm, I was able to turn heater up so it was really warm on freezing night. Had meal in the pub, again friendly, very polite, good choice of food and food price. Also good choice of beers, standard and local. Returned to my cosy warm room and slept and slept. I didn’t make breakfast, I rarely do, I prefer an extra 20 mins in bed, but it looked and smelled good. Only minus was the en-suite had no heating so pretty chilly in there, but warmed up from bedroom when door left open. Good stay, shops and restaurants within few mins walk if you need them. Good value.

Nice friendly staff. Excellentvsrrvice fir breakfast and evening meal

Super helpful for everything we needed.

Super helpful for everything we needed.

Liked the way they made the children welcome so the rest of the family could relax. Owners and staff very cheerful and thoughtful.

very nice garden - lovely staff - excellent breakfast

Very handy for the bar. Didn’t like the separate bathroom but it was only 4steps from our room (5).

The hotel room was basic and dated but had what you needed. The staff were friendly and helpful and the food was good.

Lovely it was just a break from home and the start were so friendly as was landlord. We will be returning

Room was clean, but Tv did not work. To get a picture you would have to hold the aerial cable in. When we chatted to the receptionist after asking how our stay was they seemed to know all about it!! Breakfast was a bit odd, no separate milk for the tea big jug left for the breakfast cereal so had to bring it to our table for our three cups of tea, cat roaming the room much to our young daughters delight. Booked room for three people yet only one small double bed so we were a bit cosy!!! Staff very friendly and always asked if they could do anything or get us anything. In my opinion slightly over priced for what we got.

Owners admit age of accommodation gives them problems. E.g. a radiator that will not turn off in room 7. We stayed for 3 days. Good breakfasts but room could have been cleaned better and enough shampoos and toilet paper left so you dont have to ask for it. Also local youth turn out of pub drunk and talk outside for 3 hours meaning it is hard to get to sleep. Owners friendly however.

This is without doubt the worst place I've stayed in a very long time. These people have no idea about customer service or how to run this place. On check in it was obvious that this pub was rough and decor and hygiene were not important to them. All the carpets were filthy! My room was dirty, the bathroom was also dirty. The worst of it is the complete disregard for residents at night - the noise from the bar is horrendous. Loud music and hideous karaoke (so loud in my room I might as well have been in the bar), and it continued until 1.00am!!!!! Then loud voices and laughing inside and outside the pub, and doors slamming until almost 2.00am. The clientele here are boorish, inconsiderate and all round repulsive and drunken people. According to other reviews this all happens on a regular basis and, be warned, most of the rooms are DIRECTLY over the bar area. And the management clearly don't care at all if you may need sleep. Oh and the breakfast - disgusting! The butter for my toast had obviously been cut with a knife that wasn't clean, and the rest was barely edible!! I'd hate to see what the kitchen is like... I checked out early and booked somewhere else after the promise of a live band for Saturday evening 'entertainment'. Poor value for money - this place is just a disgrace...

This is without doubt the worst place Ive stayed in a very long time. These people have no idea about customer service or how to run this place. On check in it was obvious that this pub was rough and decor and hygiene were not important to them. All the carpets were filthy! My room was dirty, the bathroom was also dirty. The worst of it is the complete disregard for residents at night - the noise from the bar is horrendous. Loud music and hideous karaoke (so loud in my room I might as well have been in the bar), and it continued until 1.00am!!!!! Then loud voices and laughing inside and outside the pub, and doors slamming until almost 2.00am. The clientele here are boorish, inconsiderate and all round repulsive and drunken people.According to other reviews this all happens on a regular basis and, be warned, most of the rooms are DIRECTLY over the bar area. And the management clearly dont care at all if you may need sleep. Oh and the breakfast - disgusting! The butter for my toast had obviously been cut with a knife that wasnt clean, and the rest was barely edible!! Id hate to see what the kitchen is like...I checked out early and booked somewhere else after the promise of a live band for Saturday evening entertainment.Poor value for money - this place is just a disgrace...