Good property to stay in Faridabad as looking at the limited options we have.

The property is far below its claimed star rating and in a very poor state. I travelled from Melbourne and stayed for one night moving from Taj Vivanta as this property was closer to my last day plan of visiting a friend in Sec - 21. It is a very govt style poor experience right from the checkin process where the reception staff do not greet you let alone make you feel any welcoming. I felt that the entrance guard had much more training then the reception staff especially guy named Nikhil who could not look up my reservation made through Expedia for 15 minutes while I was standing on the reception. He is pretty cold and gave no eye contact while talking and ignorant to your queries like a typical govt employee. As it can be seen in the picture, the room carpet had stain marks all over the floor. It had ciggi burn marks all over the carpet and the room smelled of smoke despite it was a non smoking room. The bathroom locks were broken/hanging and no cleaniliness at all across the property. On the day of 23/05/22 there were thunderstorms and rain that led to the main reception leaking water from the roof right in the middle of the entrance. They had to place buckets and towels on the floor to collect all the water. This says it all about the hotels ailing infrastructure that needs a major overhaul. I will never recommend anyone to book this hotel as it will give you the feel of a low end budget hotel at a price in which several better properties are available to rent.

Ran into issues during check in as the management did not have my booking information at their end.

Ran into issues during check in as the management did not have my booking information at their end.

It was great day at park plaza. Great services

It was great day at park plaza. Great services

Food was absolutely pathetic. The rooms are dirty, the bed is extremely uncomfortable, the showers are blocked, the bathroom faucets are rusting away to glory and are damaged. The toilet flushes dont work properly.

Excellent service by the hotel and superb food and snacks

Nice hotel, great staff, could do with more attention to cleaning in some areas

AC was not working. Lights not working , called reception multiple time but they didn’t resolve it. At last we had to leave the hotel after few hours of check in. Very bad experience

Nice place to stay & staffs were very co-operative.

Pathetic front office staff..! Basic amenities not present in the room (like a mini fridge). AC doesn't works properly...no cooling in the common areas...but worst are the front office staff..! It's a sad and depressive place

Pathetic front office staff..! Basic amenities not present in the room (like a mini fridge). AC doesnt works properly...no cooling in the common areas...but worst are the front office staff..! Its a sad and depressive place

The property is highly over rated on the website and the check in procedure too was terribly time consuming! I would like to demand some serious concession on my next bookings because of this blunder!

Clean,modern and comfortable.

3rd visit in as many months. Best place in that area. Restaurant however needs more cleanliness. Breakfast is excellent with plenty of options.

Comfortable peaceful stay. Nice food. Cooperative staff

Good stay and you need not go out for anything I am really happy to stayed in park plazza

Good stay and you need not go out for anythingI am really happy to stayed in park plazza

Poor service and food.

The service and quality of food during Breakfast Needs Improvement specially the Service of the Staff

Overall nice

The hotels staff seems to be frustrated on some account. No smiles by the reception team, I was left with my suitcase to go and find my room on 5th floor -without exchanging any pleasantries, a reception staff in the lift did not wait even when he saw a foreigner rushing to catch the lift, no good morning etc when you see the staff in the llift or elsewhere...

The hotel's staff seems to be frustrated on some account. No smiles by the reception team, I was left with my suitcase to go and find my room on 5th floor -without exchanging any pleasantries, a reception staff in the lift did not wait even when he saw a foreigner rushing to catch the lift, no 'good morning' etc when you see the staff in the llift or elsewhere...

The hotel was nice but some staff were very rude and abrupt. The rooms were comfortable but there was a smell of damp. Despite being a 4 star hotel the bathrooms were to be desired. The sink seal was coming away and you couldn’t see the mould underneath. Went and ate in the restaurant one evening and the service was so slow I decided not to again. But the service for breakfast was very good!

Nicely located, comfortable, clean room.

Better to stay in Faridabad, with this price it is really excellent facilities with good Breakfast. Location is also near Highway, which gives easy access to other point. Even Delhi visiting person can also stay. Only AIRPORT is far away.

The Park Plaza Faridabad is a good hotel, particularly for Faridabad, which is not a nice city. The hotel is comfortable, with very well-appointed rooms, comfortable bed, and nice bathrooms. Like in much of India, the service can be a bit overbearing (too many times do service managers knock on your door to check the standard of the service), and when something actually does go wrong, the service is unable to fix it. I had ongoing problems with the WiFi, and the IT manager managed to tell me it must've been my computer that had a problem, although my phone also couldn't connect at the same time, and I heard other guests at breakfast complaining about the same problem. As I was traveling for work, the lack of connectivity caused me a lot of problems, and led me to having to tether my phone, at added cost. Also, I would not recommend ordering any non-Indian food at the hotel, as I got food poisoning from their creamy chicken pasta. The Indian fare was very good, though. Overall, not world-class, but as good as it gets for the sad city of Faridabad.

The Park Plaza Faridabad is a good hotel, particularly for Faridabad, which is not a nice city. The hotel is comfortable, with very well-appointed rooms, comfortable bed, and nice bathrooms. Like in much of India, the service can be a bit overbearing (too many times do service managers knock on your door to check the standard of the service), and when something actually does go wrong, the service is unable to fix it. I had ongoing problems with the WiFi, and the IT manager managed to tell me it mustve been my computer that had a problem, although my phone also couldnt connect at the same time, and I heard other guests at breakfast complaining about the same problem. As I was traveling for work, the lack of connectivity caused me a lot of problems, and led me to having to tether my phone, at added cost. Also, I would not recommend ordering any non-Indian food at the hotel, as I got food poisoning from their creamy chicken pasta. The Indian fare was very good, though. Overall, not world-class, but as good as it gets for the sad city of Faridabad.

Thank you to all the staff at Park Plaza, Faridabad for making me so very welcome it was a pleasure to stay at your hotel. Excellent service from the moment I arrived until I left. Everybody was so helpful & friendly. Food was excellent & plenty to choose from regardless of what your tastes are. The service was equally brilliant thanks to Kartikeya Niscol who was extremely professional in all the running of the restaurant & his dedicated staff. Also his helpful & caring manner.

Easy checkin n check out, comfortable rooms n good food.

Not good andd coorporative staff just kneen on making money for there hotel