Great location. Walking distance Bad customer service at the checking in.

Amazing location in Ceuta. Very clean and the staff were great. My only complaints are… The air conditioning is not that great and it is Africa so you need that. I also did not like that staff turned off the AC when I went out on the town during the hot part of the day. You need to use your room card (or any card) to keep the power on in the room. They popped that out…. Also my room was a bit “worn out” the floors had some major wear spots. I really enjoyed the location, being right in the middle of the shopping street with lots of food options.

The room was modernized/renovated. Nice place centrally located

Good food excellent service and very friendly staff I enjoyed my stay very much

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Good location in the centre of town. The service is warm and attentive. The breakfast selection is nice but a bit limited.

Good location in the centre of town. The service is warm and attentive. The breakfast selection is nice but a bit limited.

Good hotel, spacious room, well equipped, clean. On the main pedestrian street, though a bit of a hike from the port, some 20min walk. Not sure about the 4 stars, but very solid 3 stars sure. Reception a bit chaotic, first they told me the room not available and I need to wait until afternoon, only to come in 5min to say that the room is available - I'd expect them to have a better grip. Overall a good place to stay and based on my 1-night stay I wouldn't have a problem coming again.

Good hotel, spacious room, well equipped, clean. On the main pedestrian street, though a bit of a hike from the port, some 20min walk.Not sure about the 4 stars, but very solid 3 stars sure. Reception a bit chaotic, first they told me the room not available and I need to wait until afternoon, only to come in 5min to say that the room is available - I'd expect them to have a better grip. Overall a good place to stay and based on my 1-night stay I wouldn't have a problem coming again.

Central location with good size room. Bathroom needs some TLC

Hotel is great, the front desk staff really do seem to care and want to help travelers. Couple cafes next to hotel, more very close by. Bed was comfortable - especially for Spain. Hotel front desk is 20 min walk from the port.

Great location on the beautiful pedestrian shopping street. Staff was polite and efficient. Room was spacious, clean, and quiet. Note that only a few upper-floor rooms have any real view, as most are blocked by nearby apartments. Swimming pool is closed for the winter.

Location was great But property is old and needs a faceliftBreakfast was appalling as we had to take our own water

Location was great But property is old and needs a facelift Breakfast was appalling as we had to take our own water

I had an internal room, no view, but this was quiet so I was able to sleep well. Friendly Spanish receptionists.

I had an internal room, no view, but this was quiet so I was able to sleep well. Friendly Spanish receptionists.

I did been befor in Ulises and always like it Everything fantastic 👍👍happy

stay was pleasant

I liked this hotel. It has a great location on the main street (mostly pedestrianised) through the town. The public areas are finished with tiles and marble and have a lot of character. The bar was busy when I was there. My room and bathroom had been refurbished and were modern, stylish and comfortable.

I liked this hotel. It has a great location on the main street (mostly pedestrianised) through the town. The public areas are finished with tiles and marble and have a lot of character. The bar was busy when I was there. My room and bathroom had been refurbished and were modern, stylish and comfortable.

Parents were allowed to play football with their NOISY, obnoxious, badly-behaved young children in the lobby and the only bar area which was opened that late afternoon/early evening. It was so bad we were forced to leave the hotel to have our drinks.

Loved hotel but felt judged by staff though as the place is frequented with off duty police all day maybe it is to be expected. Hotel parking is great value ling stay but use car park payment for daily use. Breakfast was charged extra. Pool and breakfast room look amazing for summer.

Alba at reception was excellent and it helped that she spoke English. Hamza at the breakfast was great he even remembered me from almost 2 years ago when I stayed the hotel. Overall my stay was excellent only real disappointment is my room face a resident area and I could hear a lot of noise from the school children. Thank you to the staff and the restaurant especially the gentleman Origin from Morocco as he spoke French and was able to help me eat a wonderful fish dinner and help me to get around.

Nothing special, not exactly high-end, but good enough for a short stay.

Terrible. The room was the most depressing Id seen in all my European travels over a 5 month period. It was dark and somber and the window looked into another building a few metres away. Theres no way I could have stayed there when its possible to have a room with a lovely view of the sea on this peninsula enclave.

Terrible. The room was the most depressing I'd seen in all my European travels over a 5 month period. It was dark and somber and the window looked into another building a few metres away. There's no way I could have stayed there when it's possible to have a room with a lovely view of the sea on this peninsula enclave.

Terrible. The room was the most depressing Id seen in all my European travels over a 5 month period. It was dark and somber and the window looked into another building a few metres away. Theres no way I could have stayed there when its possible to have a room with a lovely view of the sea on this peninsula enclave.

Service lousy and staff not willing to help. Have asked for 2 rooms close by as travelling with kids, but request not respected. Breakfast is not good at all, better to take it outside the hotel. Too much noise in the room.

Service lousy and staff not willing to help. Have asked for 2 rooms close by as travelling with kids, but request not respected. Breakfast is not good at all, better to take it outside the hotel. Too much noise in the room.

Pleasant stay but needs a little bit of personal touch put back in…

Old part of town, with narrow and 1-way streets. Hard to get to. It does not have parking, as stated. There is a 12 euro/day parking garage a few hundred yards away at the square, and you get a 5 euro discount through the hotel. But the hotel is decent and clean. We got room 402 with two twin beds. :(It overlooks a main street with plaza on the other side, and can be a bit noisy - but not too awfully late.Free breakfast was pretty good for American tastes - with fried eggs.Staff was very nice. Only one english channel on TV. Shower was nice, but unusual - takes time to figure out the 3 settings. Finally - for some reason, the GPS in our new car wouldn't work in Ceuta.

Old part of town, with narrow and 1-way streets. Hard to get to. It does not have parking, as stated. There is a 12 euro/day parking garage a few hundred yards away at the square, and you get a 5 euro discount through the hotel. But the hotel is decent and clean. We got room 402 with two twin beds. :( It overlooks a main street with plaza on the other side, and can be a bit noisy - but not too awfully late. Free breakfast was pretty good for American tastes - with fried eggs. Staff was very nice. Only one english channel on TV. Shower was nice, but unusual - takes time to figure out the 3 settings. Finally - for some reason, the GPS in our new car wouldn't work in Ceuta.