Wonderful Breakfast

Great staff, but very old property and much less clean facilities. Very noisy from outside traffic and loud music from outside. I would not go back to this property again.

The hotel is situated next to the Royal Palace and most attractions were walking distance. The staff were also very attentive and accommodated our specific requests. It’s a period hotel. The decor is slightly tired but the rooms are clean. There’s breakfast which was a mix of Asian breakfast with some Western touches - yogurt and fruits, toast, fried egg, baked beans etc. It was not a huge breakfast but adequate. Overall a good experience at the hotel.

Beautiful property, great view, great location, loved the rooftop pool

The view and service.

It’s aging. There are a ton of new hotels that are nicer for the same price with larger pools and roof top bars. Unless you have a room with a view of the palace, as I did, not sure it’s worth the price. The view is lovely and I’d stay again as long as I could book a room with the palace and museum view.

The property is in a good location close to a few key attractions

Just spent 5 nights here over the New Year period. The location is good (right next to the Royal Palace and Riverside), but that's about it. Daily breakfast is average and nothing gets replenished. Get there by 7am or deal with whatever is left!!! The room itself is outdated and there was an issue with the shower where only hot water comes out (incredibly dangerous). The hotel staff are indifferent to guests...ignoring you as you walk past them and rarely acknowledging you at breakfast. We paid extra to stay in a hotel near Riverside with a pool.....sadly the water looked cloudy and unclean, so we did not end up using the pool at all. There is a nice skybar on level 8 with great views and happy hour drink prices each afternoon. Overall a big disappointment and we will not be coming back.

Very good place for family easy to allocate and strategic place to stay for traveller. The hotel is clean and tidy and worth of the value

The hotel is in a terrific location, but either we were unlucky or they really need to pull their socks up regarding maintenance. Our toilet backed up constantly and whilst they were very prompt each time in coming to try and clear it, it didn't solve the problem (even though each time they said it was fixed). We stayed two nights and must have called them back 3 or 4 times. Our friends had the same experience with the air-conditioning in their room, and trying to unlock their safe - they came promptly but didn't successfully resolve the problem.

Services excellent

There is so much that this property has to offer. Location, cleanliness, view, nice pool, many offsite meal opportunities nearby. Some things should change. 1. Room doors should automatically lock for guest security. This is an international hotel and automatically locking room doors is a international standard for guest security. 2. Safes are provided for guests to place valuables. Very important. But when an outside service person, like a plumber, comes to fix something a staff member should stay with that person in a guest room for security of guest possessions. 3. GM and OM need to be responsive to questions. At check out for 4 rooms 10 night the GM was busy and could not meet with me. I left my business card and asked for a call back. No call back has occurred. I would stay there again. But hope that they address these issues for the international guests they serve. My overall rating would be higher if management was not so hard to talk with.

There is so much that this property has to offer. Location, cleanliness, view, nice pool, many offsite meal opportunities nearby.Some things should change. 1. Room doors should automatically lock for guest security. This is an international hotel and automatically locking room doors is a international standard for guest security.2. Safes are provided for guests to place valuables. Very important. But when an outside service person, like a plumber, comes to fix something a staff member should stay with that person in a guest room for security of guest possessions.3. GM and OM need to be responsive to questions. At check out for 4 rooms 10 night the GM was busy and could not meet with me. I left my business card and asked for a call back. No call back has occurred.I would stay there again. But hope that they address these issues for the international guests they serve.My overall rating would be higher if management was not so hard to talk with.

Very friendly and attentive staff and very well kept hotel.

Great views, great staff and recommended! Totally worth the price

Lovely hotel and staff. Very central. Some of the facilities a little tired but not too bad. Super central.

The location and breakfast Is very good. But the swimming pool is very very salty

It is right in the center, walking distance to the royal palace and national museum.

This hotel didn't live up to expectations but central enough and ok for the money

Well double room have no king bed but queen bed so we had to change to a bigger room other wise all good

Old Colonial style, need abit of upgrading overall excellence

Good location, close to royal palace and loads of eat and drink places close by. Easy walk to night market and lots of tuk tuks for further exploration. Friendly helpful staff and nice small pool on top floor to cool down in after busy day👌 (4 night stay).

Very friendly and helpful staff. Close to river and Royal Palace

Great property with outstanding staff. Close to most all main sights. Outstanding breakfast. Priced right with nothing missing

Second stay in this property. Super clean and great service.

amazing

Amazing

Very very bad behavior from the front office at the time of check out. They even searched our bags.

Good hotel. No conplaints, rooms were very clean and the staff were fine.

For our third stay at the frangipani I think says it all. The staff are always excellent, greeted with a smile. It is central to everything you need in Phnom Penh,

This hotel is well situated within an easy walking distance of ATMs, convenient stores, the museum, palace, riverfront etc. The rooms are of medium size and the bathroom dark. There is also a roof swimming pool and restaurant offering a varied breakfast. This is a nice place to stay if you are a family. Not if you are a single guy, as you cannot have friends visit your room. This isn't a problem, but they should make their policies clear in the online booking information.

This hotel is well situated within an easy walking distance of ATMs, convenient stores, the museum, palace, riverfront etc. The rooms are of medium size and the bathroom dark. There is also a roof swimming pool and restaurant offering a varied breakfast. This is a nice place to stay if you are a family. Not if you are a single guy, as you cannot have friends visit your room. This isnt a problem, but they should make their policies clear in the online booking information.