Carl was a tech who came up to my room to assist me with restoring TV service/internet connection. He was FABULOUS. He was so kind, courteous, and helpful. He is a definite asset to have on your team.

The property was clean the staff was nice. I paid online twice and had to be refunded due to expedia not giving the hotel the reservation

Guest service at front desk was great. Checked us in early. Very friendly, the room was clean. Just a slight cigarette order in the bathroom - as if someone had smoked a few stays back.

Th hotel was wonderful. The pillows were not very comfortable, but everything else was excellent.

I had an excellent experience. Great staff, clean and comfortable rooms with parking included! The location was close to everything I wanted to visit and the rate was reasonable. I'd stay here again.

Quiet and comfortable

Very clean and appreciated the free water in the room.

Love cleanliness, security features, indoor pool, comfortable beds, restaurant, snack shop, very friendly and knowledgeable staff in all areas of hotel.

We chose to stay here because of the online rating supposedly being above a nine which is an exceptional rating. However, it is not. The parking is absolutely horrendous. We had to circle the lot several times in order to find a spot, and then we had to walk a good amount of distance to get to our room. Evidently there is no procedure to ensure who parks where for what hotel. So that right off the back was a red flag. The inside was very clean and it seemed it’s nice as pictured online. The rooms were OK. They did like lotion, and other things as such that nearly all hotels I’ve ever stayed offered. The ice machine on our floor was broken. The traffic around the hotel at night was loud. In a nutshell if I had to do it over, I would have not chosen to stay there, especially for the price that I paid. And you would have expected to have breakfast included for the price we paid however, we had to pay $20 per person to eat breakfast.

The staff was very friendly and the room was nice and clean. Absolutely no issues.

Fast check in. When we stay the night in Raleigh, this is where we prefer. Easy to get in and out of, free parking, close to everything without being in the heart of downtown. Downtown is cool, but a lot of those hotels provide ear plugs because it's so loud. Also, this place is half the price of many hotels it's either nicer than, or on par with.

Loran was very friendly at check in.

Beautiful and clean hotel. Friendly and helpful staff. Only con is, if you're a light sleeper like me you need to request a room on the opposite side of the highway

The pool was super cute for the kiddos. The right size and the pool was warm

Hotel was clean and very nice rooms. Other accommodations were nice also if I had time to use them.

Loved it there

Great stay!

The staff were excellent The room however was not as clean as it needed to be (trash left in wastebaskets and shelves in closet very dusty)

Beds are uncomfortable room was cold due to temperature control.

Would definitely stay here again

Great hotel, Receptionist to busy on cell phones not really able to assist when you are asking questions. The pool was wonderful to enjoy, beside the kids jumping from the sidelines, splashing water all over the place

Hotel was clean

Broken toilet. Blinking light. And Expedia charged me ($261) which was much more than quoted ($239). Customer service was zero help.

Everything was perfect

Good experience

Overall stay was great. Highly recommend. Minor issue corrected within mins. I plan to only stay at this location when visiting this city. Thanks Hilton

Amazing place

We had a great stay. Room was clean as well as the lobby. Would definitely stay again.

Had a great stay here. The hotel was clean and comfortable. Everything was in great condition and well kept. The staff was so nice and the shuttle was perfect for us to get to close by places easily. Would stay here again on any future Raleigh trips.

Great property, easy check in, convenient, clean, and love the amenities!

The hotel is so clean and neat. The customer service was excellent.

Beautiful hotel. The indoor pool was definitely a plus since I got the room to celebrate my son turning 6.