My room smelled like mildew. My toilet clogged at 11pm and when I called number on the door they said 15 minutes someone would be up. No one came at 830am when I finally thought to call their other property in montauk I got an answering service who said why didn’t you call the hotel number we always answer. I said well the office door has a sign with two phone numbers to call on it so I called them each over 20 times and sent a text and was ignored. She said well you should have called the hotel number I said why would I do that when the sign says if in need of assistance call these two numbers. I was without a working toilet for over 8 hours. Someone finally showed up half hour after the phone call to the other resort. The only thing this place has going for it is the location to town. Other than that never again! I paid a good amount per night to stay here because my friend possibly was going to need to bring her dog. Well I would pay way more a night for a dog sitter before staying at this location again. I come to Montauk multiple times a year and have never been so unhappy in a hotel here. I advise stay anywhere but here.

Simple, clean, nothing fancy accommodations. Close to all and very pleasant front desk.

AC unit did not function properly. Guests partying well after midnight - not cool. Expected more for the price I paid.

A couple of our outlets did not work in the bathroom and near the bathroom. But otherwise very cute and such a great location - so close to beach!!

Great property, would like More outdoor seating options outside rooms

Location was perfect. So close to beach and to shops. Would definitely stay here again. Adirondack chairs on the patios were sparse and in need of repair. Would be nice to have more seating/outdoor table. Staff was so helpful and addressed dampness concerns -we had a rainy week.

A very nice property, you can hear and see the ocean from the 2nd floor. Property was under construction, so there was no maid services or front desk staff after check in. We are laid back and self reliant but that was an issue. Plus they were very respectful but construction makes noise. Beds were nice and enjoyed the shower. Will give another shot when renovations are complete

As much as we enjoyed staying here I will never book through this website again. The hotel rate was 100 dollars a night cheaper.