Great service great ambiance

Great service great ambiance

This heritage property has been beautifully restored. The higher end rooms are beautifully done. The last category rooms may need refurbishment in the near future. There is a completely new wing with large rooms that can easily fit 3 people. Housekeeping may need a little more attention. Overall such a beautiful property. The staff are wonderful and Yamini found time for us and it was a pleasure to walk around the property with her.

This heritage property has been beautifully restored. The higher end rooms are beautifully done. The last category rooms may need refurbishment in the near future. There is a completely new wing with large rooms that can easily fit 3 people. Housekeeping may need a little more attention. Overall such a beautiful property. The staff are wonderful and Yamini found time for us and it was a pleasure to walk around the property with her.

It’s an historical property of significance to the town. It’s right in the middle of town too. Staff are amazing, food is nice. Facilities are pretty good. Decor is a bit odd.... some renovations going on which created noise and paint smell in public areas. Could have been managed differently but all in all it’s a very special place.

It’s an historical property of significance to the town. It’s right in the middle of town too. Staff are amazing, food is nice. Facilities are pretty good. Decor is a bit odd.... some renovations going on which created noise and paint smell in public areas. Could have been managed differently but all in all it’s a very special place.

It was our third stay in this hotel. It continues to impress us. It gives a total different and pleasant feeling ,the old colonial style building, the rooms etc as compared to todays modern hotels. It truly gives the feeling of a resort on HILL STATION.

First of all they take so long time in check in they take almost 1 hours service is very slow

Fabulous

Fabulous

Nice

Beautiful heritage hotel, very well kept.

Beautiful heritage hotel, very well kept.

Brilliant Property, best setting in the town. Great staff, excellent service. Had a wonderful stay. Would highly recommend, by far the best property to stay at.

Brilliant Property, best setting in the town. Great staff, excellent service. Had a wonderful stay. Would highly recommend, by far the best property to stay at.

Everything exactly as you would expect. Definately worth comming back.

Very good heritage property . Highly recommend for family stay.

As expected. Clean sanctuary from the rest of the town.

The staff was amazing! Priyanka gave us the warmest welcome and depute being two hours early, facilted our check-in smoothly and also upgraded our suite. Chander from dining was a delight to speak to encouraged us to go to Rishikesh and Haridwar. Chef Deepak’s breakfast buffets were extensive and delicious. Jitender is full of energy! He greetings are joyous. The staff overall puts the guest first in everything they do. They don’t believe in giving excuses. For example: when the internet was down, they provided us with dongles. Never have I seen this happen at my previous says! Phenomenal!

Amazing hotel in the correct location. We have stayed here multiple times and will come back soon.

The hotel was beautiful and nicely located, the staff was very friendly. The room was clean and very comfortable. The breakfast was also amazing.

This historic British hotel managed to provide a hint of the old British India. Very well managed with excellent service.

Great location . Super property.. outstanding service, special mention of Mr. Pradeep.. delicious food..

We were greeted very warmly and sincerely thanked for returning to the hotel. Room and dining facilities were excellent. This 102 years old hotel retains its colonial charm and has added an impressive function room.. Located away from the congested town but close to it, it has its own expansive premises highlighted with wonderful views of the snow-capped Himalayan peaks visible from its lawns and many rooms. The room service was prompt beyond belief and even a doctor was arranged in minutes!

This is a large and beautiful property, with a British colonial ambience. The hotel is just off Mall Road (the rather crowded and underwhelming main street of Mussoorie), and yet is secluded and private. There is a main building, which appears to have been a summer mansion at one time, has three floors of suites in each of two wings, with the dining room, business lounge, and a conference area in the main central wing. The building we stayed in is across the lawns. The so-called Chamber rooms are situated here. The entry into the rooms overlooks the lawn and the Main Building, and the backs open into balconies with a nice view of the valley. These rooms are rather small; an approx 12 feet by 16 feet room, with a small corridor at the back, leading to the balcony, and a small bathroom. The furnishings have a colonial look and feel. The cleanliness is above average. The carpet in our room had a smell; since both of us have allergies, we had to ask for it to be removed.