All the staff we interacted with were super friendly and made our stay comfortable! Best part of this hotel was definitely the delicious breakfast and the company of their pet bird, Simba😁

It was a good place to stay with a very good staff. Easy free parking and several nice restaurants nearby.

This was a perfect 2 night stay! Fabulous location, spacious room, clean, great breakfast with hot and cold options, free parking in lot, and the staff was the best! They were so very friendly and helpful! They kept my bike locked up and retrieved it for me multiple times. The parrot, Simba, in the lobby was a sweet bonus.

Great people and great room, very impressed and will be staying here again

Good

Everything was good and ready and charged me what I was quoted for

No easy parking …. Lot was full .. need to park in the opposite

The staff were very friendly and helpful. The breakfast was decent. Rooms were cleaned and big enough for my family of 4. We would definitely stay again

Great location, comfy beds, good breakfast, easy parking. All in all a good stay.

Safe, staff was accommodating and close to lots of food options.

Complimentary breakfast bar had a lot of options. We were impressed with the spread. Beds were comfortable and the staff was very hospitable. Shout out to Simba the bird! Happy Birthday!

Checked in and the property and our room smelt like pot. We left and asked for a refund, the GM was rude and was trying to have us stay. Even asked what other hotel we were going to. None of his business, and don’t get into a debate with me at 1pm with two sleeping kids in hand.

Stay was pleasant, staff was friendly, pretty good breakfast and free parking.

Came for my bar exam. The staff were super helpful and friendly. The complimentary breakfast was surprisingly great. And the room itself was nice too. Would definitely recommend.

Staff are excellent and helpful. Property in desperate need of a make over

The ownership of this hotel really shines through. They didn't have to go the extra mile, but they really did. The manager, the entire staff - it's unique to see so much pride and enthusiasm across a hotel staff these days.

Nice hotel, good price

Great sleep and nice choice at breakfast, the staff were lovely. And the parking and location was just what we needed. Great place to stay for a quick visit to Buffalo and Niagara . Also really close to the Anchor for fantastic wings

Recently updated property was clean, quiet and in a convenient location. Very nice free breakfast.

not easy parking

The beds were hard as a rock. There was so much noise. The room felt so humid no matter how high yoi turned the air on. A lot of sketchy people checking in.

Overall the room seemed clean but a small part near the wall was missed. I told the front desk and it was taken care of immediately. The location was great for our needs. The breakfast was very good.

Great option compared to the last second checkout from the M Hotel scary experience we had late the first night that we arrived.

Very disappointed to find elevator broken upon our arrival and remained unavailable our entire stay

Unbearable dog smell

convenient and easy parking, clean and comfortable

I was visiting for just an overnight stay. I had some errands to run and I also needed to have a package delivered to me there. When I checked in, the package had been delivered and the staff stored it in a refrigerator for me. My room also had a refrigerator. The room was well-prepared. I loved the shower (with a bench) and the choice of soaps, etc. that were available. I was on the fifth floor which was very quiet. One odd thing is that when I opened the door of the room refrigerator, I found a bottle of beer and two bottles of alcoholic cider that a previous guest had left behind. I did not view this as a "big" deal at all. The air conditioner was good and, at night, it provided a little white noise that helped with sleep. I did make use of the morning breakfast and the scrambled eggs were hot and were accompanied by toast and jam. The hotel is walking distance to a number of bars and restaurants on Allen Street. I would strongly recommend the hotel for people with a similar need to my own.

The property itself was ok. Breakfast was fantastic. There was old food in the refrigerator. Shower pressure was great

Recently stayed 7 nights on a business trip. I've stayed at this hotel in the past and have always been very satisfied. The only exception in this trip was intermittent failure of the elevator, requiring guest to use the stairway which was inconvenient and somewhat challenging when carrying items to and from the room. The location of the hotel is very convenient and there are several restaurants within walking distance. Overall cleanliness of the facility and room was excellent and, in general, the front desk staff members were very friendly and accommodating.

Check in was 3pm on the dot no earlier. Had to wait at least a 1/2 hour in the lobby before checking in. However to be fair Check Out was at noon vs 11am. Leftover Pizza box from another guest found in the microwave. Melted ice Water found in the ice bucket. Floor had a few "sticky" spots on it. a bit gross and I should have taken pics and complained. Exterior of the building was half un-painted.

Perfect for enjoying all Buffalo has to offer 👌

I didn’t find out until the day before my stay, there was an arts festival happening that weekend, with road closures (all around the hotel). If I had known this, I would’ve booked somewhere else. I did call hotel the day before, and he tried giving me directions to find my way, but when I got into Buffalo, it proved to be more difficult. It took me an hour (after driving around) to find my way in. Once I got to the hotel, a bunch of hotel guests had lawn chairs in a circle of the parking lot, so my only choice was to park at the back of the lot. I did ask the girl at the front desk about it, and she asked them to move, but they were a little rude to me when I did get a place to park. By the time I got settled in it was 7:30. I asked if anywhere delivered, and she told me there was a pizza place that did. But it was an hour and a half before it was delivered. I tried going to the vending machines, while I waited, but the machine was down. In my bathroom, there was little hairs on the floor, which lead me to believe that floor wasn’t clean. The bed and pillows were very uncomfortable, and I woke up with neck pain. There was a bird in the Lobby that squawked, and I was worried he would keep me up, but they covered him a little before 10. Overall it was an ok stay.