A very good lace , everything is perfect, no single mistake

Check-in was at 2 pm , we arrived at the hotel at 5pm...our room was not close of being ready. We waited for half an hour at the lobby till we finally get to our room. Upon check-in, i was also informed that the pool is closed for an "emergency maintenance" which was disappointing. The staff supervisor suggested to cancel my booking and go somewhere else, which i found it rude. But when she checked and learned that i booked months in advance, she turned around and gave us a complementary free of charge late check-out and extra cot..and that was nice and the right move. Other than that, the rest of our stay went smoothly and the rest of the staff were great and heplful.

Broken fridge, lights not working, broken closet door that harmed us physically. This was just not the experience we expected or wanted

Have a great day. Everything was fine. Nice clean room and very friendly and helpful stuff

very nice

very nice

It was very bad time room smiley and the room services not clean vary old furniture food smile in all the hotel from the air conditioner the tv was not working am not recommend these hotel services .

Very spacious suite. Ideal for longer stays, for families with children. It is in a commercial district. A lot of restaurant and shops in the area.

Nice pillow and bed. Room was spacious. Kitchen facilities were very basic. Stove not hot enough. Used cups were washed by staff but lipstick stain was still there.

Nice pillow and bed. Room was spacious.Kitchen facilities were very basic. Stove not hot enough. Used cups were washed by staff but lipstick stain was still there.

Excellent service in reception Good gym Nice breakfast

Excellent service in reception Good gym Nice breakfast

We had a great stay! We were travelling with our 6 month old baby and everyone loved him. Concierge, reception and everyone else we met around the hotel were especially friendly and helpful. We had dinner at the hotel on one of our two nights, it was a buffet with a wide selection of things to have, all very good. Breakfast was really good and we loved the fresh orange juice. The hotel provided a high chair in the restaurant and a cot for our room. The cot was reasonable, but looked very old and tattered, it did the job though. The pool area looked very nice, unfortunately we didn't get a chance to make use of it as our stay here was quite short. It's on the rooftop with some nice views and is sheltered from the sun and wind. The local area is great with a few restaurants within walking distance and Abu Dhabi Mall just around the corner. Overall a very lovely stay and thank you to all the staff for making it so enjoyable!

We had a great stay! We were travelling with our 6 month old baby and everyone loved him. Concierge, reception and everyone else we met around the hotel were especially friendly and helpful. We had dinner at the hotel on one of our two nights, it was a buffet with a wide selection of things to have, all very good. Breakfast was really good and we loved the fresh orange juice.The hotel provided a high chair in the restaurant and a cot for our room. The cot was reasonable, but looked very old and tattered, it did the job though. The pool area looked very nice, unfortunately we didn't get a chance to make use of it as our stay here was quite short. It's on the rooftop with some nice views and is sheltered from the sun and wind. The local area is great with a few restaurants within walking distance and Abu Dhabi Mall just around the corner.Overall a very lovely stay and thank you to all the staff for making it so enjoyable!

This was a perfect place for us to stay. The room and entire hotel was spotless. It was located close to our relatives we were visiting. The entire hotel staff had smiles on their faces. Though we ate there only a few times, the restaurant at the top of the hotel was splendid. All in all, it was an excellent stay. If I'm every in Abu Dhabi again, I will certainly stay here again and I can highly recommend this hotel to others. A special note of thanks to Anna Yaklunina who went out of her way to resolve a very minor,almost non-problem.

We asked for a 3 bed room and ended up with a suite of 2 bedrooms, 2 full bathrooms, a kitchen, and a lovely big living room. Lots of electronic outlets. 3 tvs. A safe. Huge bedroom and living room. Beds were a bit hard but the pillows were comfortable. We didn’t use the pool but it looked lovely. We ate at the hotel restaurant and the bill was pretty reasonable with huge portions! Lovely hotel.

We asked for a 3 bed room and ended up with a suite of 2 bedrooms, 2 full bathrooms, a kitchen, and a lovely big living room. Lots of electronic outlets. 3 tvs. A safe. Huge bedroom and living room. Beds were a bit hard but the pillows were comfortable. We didn’t use the pool but it looked lovely. We ate at the hotel restaurant and the bill was pretty reasonable with huge portions! Lovely hotel.

This hotel is excellent. Should be a 5 stars hotel

Thw staff was competitive and the location also was good

We arrived off a very full and long flight from New York. The Reception staff were, very efficient friendly and helpful. We were shown to our room, which was on the 13th floor. The room was spacious, and beautifully furnished. Were were unfortunately in transit only, so the trip was rushed and we got to see none of the attractions. We would certainly recommend this lovely hotel.

The hotel is showing its age in some areas but having said that, it is still a wonderful place to stay. We had to have room service breakfast because it was a friday and we had to leave by 7 am and the hotel only supplies brunch from late morning as it is a day off for the locals. The breakfast was very average so we hit the Etihad lounge for a top up. The staff were exceptionally polite and very helpful and the coffee in the foyer was very good. Walking around the area at night is an experience as the lighting is not so good and the footpaths are in desperate need of attention. If you don't like mixing with locals then a resort hotel might be to your liking.

The hotel is showing its age in some areas but having said that, it is still a wonderful place to stay. We had to have room service breakfast because it was a friday and we had to leave by 7 am and the hotel only supplies brunch from late morning as it is a day off for the locals. The breakfast was very average so we hit the Etihad lounge for a top up. The staff were exceptionally polite and very helpful and the coffee in the foyer was very good. Walking around the area at night is an experience as the lighting is not so good and the footpaths are in desperate need of attention. If you dont like mixing with locals then a resort hotel might be to your liking.

Wonderful staff! Hamid treated us like family! Great location. Close to restaurants, shopping and the Corniche. No oven, but good size refrigerator, 2 burner stove top and small convection oven.

Wonderful staff! Hamid treated us like family! Great location. Close to restaurants, shopping and the Corniche. No oven, but good size refrigerator, 2 burner stove top and small convection oven.

Had stayed here for 4 nights, everything from check in to check out was perfect, the staff here are very courteous and helpful, the rooms are extremely spacious and comfortable, every details of things that is required is there in the room including a complete kitchen. The hotel location is very central and there are good quality hotels also located near by and a mini supermarket is just adjourning the hotel building, Overall we had a very pleasurable stay, thank you all.

Simply Amazing .

Great newish hotel. Very clean. Kitchen was nice. Checked in early and got a nice upgrade. Pool was closed for maintenance. My huge room was quiet with a good view. Walking area around the hotel is not scenic or convenient by any means. It is close to the airport.

Our 5-night stay was wonderful! The hotel was centrally located for all our needs...including our New Year's Eve festivities. The staff was attentive and very professional. I especially liked the fully-equipped kitchenette in the room... we made good use of it and were able to eat-in a couple nights. What a savings!! Overall, everything was lovely. For our next visit to Abu Dhabi, we plan to make reservations again at the Majlis Grand Mercure Residence.

Our 5-night stay was wonderful! The hotel was centrally located for all our needs...including our New Years Eve festivities. The staff was attentive and very professional. I especially liked the fully-equipped kitchenette in the room... we made good use of it and were able to eat-in a couple nights. What a savings!! Overall, everything was lovely. For our next visit to Abu Dhabi, we plan to make reservations again at the Majlis Grand Mercure Residence.

Fantastic staff..so polite and welcoming. Made our stay a great experience. Clean....spacious rooms. Would highly recommend!

This is a fairly new hotel with very spacious and well-equipped rooms. The staff were very attentive and check in and out were quick and courteous.My one gripe with the hotel was the breakfast. I arrived around 7am on a weekday, so it should have been a fairly busy time. There was a very limited selection of hot food in the buffet, but a station to get a fresh omelette - great, but nobody to cook it! I asked one of the staff and she phoned for the cook. About 10 minutes later he arrived! In the meantime I tried other breakfast choices and it was generally poor. The baked beans in particular were thin and watery. Not good enough for a 5-star hotel.

Excellent hotel but wifi not great