Overall one of the nicer places in Montauk area IMO

The service including the office staff, housekeeping, and pool/beach service were very attentive.

It was convenient and easy. The place was clean and comfortable.Nice access to the beach.

Place was great. However I would replace the coffee machine with a Keuric type machine and have some k-cups for coffee.

Great location and friendly staff.

This is a beautiful property with stunning water views. Waking up to seeing the ocean and falling asleep to the sound of the waves is special. Clean well appointed. Although we never used the pool or gym.

The property is excellent, convenient location. Units are very spacious, clean and service is great!

Have been coming here forever and this time, after 40 years or so...extremely disappointed. No one seems to be in charge. I miss Gary walking around making sure everything was ship shape. Hot tub broken, Beach attendant pretty much threw our stuff down. The umbrella fell sideways to I tried to re dig it in and he watched comfortably from his chair. LOL I even tipped him big so that stunk. We were promised a Queen bed and it was a Double. The ground looked over grown and filthy. Poor communication...we had no maid service (not our choice) and didn't no what to do with garbage.

Quiet, has full kitcheb and 2 bathrooms def will come back

Quiet, has full kitcheb and 2 bathrooms def will come back

Great location, was clean. Biggest call out would be the fact the beds/mattresses were not of great quality and therefore affected sleep quality.

Great location, was clean. Biggest call out would be the fact the beds/mattresses were not of great quality and therefore affected sleep quality.

My trip was cut short due to people upstairs made it unbearable to stay .the noise all night and all day made it impossible to stay .we lost one entire day .

Condos are very attractive, have a full kitchen with all supplies, comfortable beds, and the unit was very clean. We did not use the amenities as it was January. Everything was automated so you never saw anyone or had to interact with others if you are nervous about COVID!! We would definitely go back there. Had a great time.

The overall quality of the property is not great, and it is not well maintained. Many things were not working in the unit: bathroom window could not be opened, shades broken etc. In addition we paid for "ocean view", but the view of the ocean was partial at best. Another building blocked most of the view and we got a view of the pool, mostly.

The overall quality of the property is not great, and it is not well maintained. Many things were not working in the unit: bathroom window could not be opened, shades broken etc. In addition we paid for "ocean view", but the view of the ocean was partial at best. Another building blocked most of the view and we got a view of the pool, mostly.

The property was ok but the apartment we were given was not what we had booked! We had booked an apartment with ocean view and we received an apartment with pool view. We asked the receptionist the second day as it was closed when we arrived, the answer was that all apartments with ocean view had been winterized by their owners. Net net, we paid for the ocean view and didn’t get it!

The property was ok but the apartment we were given was not what we had booked! We had booked an apartment with ocean view and we received an apartment with pool view. We asked the receptionist the second day as it was closed when we arrived, the answer was that all apartments with ocean view had been winterized by their owners. Net net, we paid for the ocean view and didn’t get it!

This is a nice clean place. But, if you are a foody and like to cook this is not the place for you. All of the utensils are cheap, inadequate and must have been purchased on a sale day at Walmart. Also, no cutting board, had to use plastic plate to do all cutting and chopping. The place was quiet until the people upstairs came in on our second day. Then I thought there was a polo game going on up there. The place is far from soundproof, and one could hear people talking. The gym was good and the weather was great. I would not go back due to what was stated as well as the price versus value was not there.

We can't wait to go back. Beautiful place and perfect location. A perfect place to recharge.

Convenient to the beach.

Awesome location and perfect for our family!

Awesome location and perfect for our family!

The accomidations were large and newly renovated. There was no one at the front desk when we arrived at 7pm Friday evening. We and other guests were calling the number on the door frantically. No keys in late arrival box. Some arrived and said they texted me but I never received any communication from them. Finally, got our room which was suppose to be dune view but was a view of next hotels window with a little bit of dune out there. Photo very deceptive. Front desk said they would comp me new room with ocean view next day. Do not book ground floor. Upstairs rooms slightest toilet flush, shower or even light walking will wake you up at 5, 6 am. No soundproofing in ceiling at all. Can even hear upstairs room playing TV quietly. After repeated calls there was no response all weekend. If I had locked my keys in the room or needed help I was out of luck. This service was unforgivable for a 9.2 rated property. Location was fantastic, beach access wonderful. So stay out of your room. Eat late into the night and leave early to avoid noise and frustration.

The accomidations were large and newly renovated. There was no one at the front desk when we arrived at 7pm Friday evening. We and other guests were calling the number on the door frantically. No keys in late arrival box. Some arrived and said they texted me but I never received any communication from them. Finally, got our room which was suppose to be dune view but was a view of next hotels window with a little bit of dune out there. Photo very deceptive. Front desk said they would comp me new room with ocean view next day.Do not book ground floor. Upstairs rooms slightest toilet flush, shower or even light walking will wake you up at 5, 6 am. No soundproofing in ceiling at all. Can even hear upstairs room playing TV quietly.After repeated calls there was no response all weekend. If I had locked my keys in the room or needed help I was out of luck.This service was unforgivable for a 9.2 rated property. Location was fantastic, beach access wonderful. So stay out of your room. Eat late into the night and leave early to avoid noise and frustration.

Great place to stay, wonderful staff, Covid 19 safety

Was a retreat very relax and the beach is awesome

This is, by far, not only the worst hotel experience I’ve ever encountered in my lifetime. Lets start from the beginning: It’s 5pm on a Tuesday. As soon as we pull up to the hotel we notice no one is there, no office lights, only two other guest cars in large lot. It’s a ghost town. There are hardly any facility safety lights on, no maps to direct guests to buildings. Nothing. It was creepy to say the least. We were told via text Monday that our room wouldn’t be available until 5pm Tuesday (weird, lazy, who knows) and that we would receive a code to enter the room. After getting lost trying to find the room in the dark with no signs we eventually find it and the door is locked... seriously. There is no keypad, just a rusty, locked door handle. We called the customer service line over TEN TIMES during the next hour and no one answered at 5:15pm in the afternoon... We eventually notice a light that came on in the office and a person answered the door that didn’t even work for the hotel and somehow found our keys that were suppose to be in the room. The room was disgusting, holes in carpet, no ocean view as stated, a literal bait and switch. WiFi was nonexistent at best. After being locked out and lied to, we had no choice but to leave. Finally found an emergency number and talked to Milton, a manager, who argued, apologized and promised a refund. He said I’d have to contact hotels.com. I did the following day and he refused a refund. This place is an actual scam!

Loved The Hermitage. Fit all the boxes for a one night work stay in the Hamptons!

GREAT little complex, awesome pool and beach access - grounds are IMMACULATE. This perticular unit has modern, updated bathrooms but the kitchen and living room are old, tired and the carpet is in need of replacing. Even in COVID, the housekeeping was great by using texts to see if we needed anything. Not cheap, but if yo're looking for an off-season quiet getaway, we recommend. One last tidbit...We've stayed in this complex before but this was our 1st time in this unit - C3. The LIRR (train) comes thru once really late at night and once wround 6:30-7AM and u definitely hear the train whistle.

Our stay was fantastic. I didn't know what to expect with Covid but they did a great job and I felt completely safe. We stayed in a 2 bedroom/2 bath, condo style. Very roomy and open concept. Much better than I expected.

Had a great time for my mini-honeymoon! Would definitely recommend it.