Nice

not to many taxis

Free breakfast buffet

Rooms don’t have headboard electric plugs Bathroom shower is not working

I don’t like their wifi. Very poor! It’s not working at all

Excellent hotel for elderly.

The place was nice. Very close to tourist destination. But the Wifi was very poor. I can’t even use to search. Cannot do anything without wifi.

Close to everything

Near Session road

Staff are great. Near session rd. Food is great. I recommend this hotel if you are visiting Baguio city.

very accessible and clean. The breakfast Buffet is great!

Low water pressure, buffet food not good (breakfast/dinner), only 1 elevator working most of the time, bed sheets look old and brownish, only 1 room card available per room.

Water in shower with very low pressure and water will not get warm enough for a hot shower. We were in a room where you will hear a humming noise like someone is using a washing machine at 12:00am and this happens every day during our stay. We like the food served for breakfast at buffet.

Elevator was working on and off. Difficult to find hotel at night due to missing signage.

I've stayed in hundreds of hotels worlwide. This hotel has the was the worst beds ever. It's like sleeping on a box spring; no mattress to speak of. Woke with terrible back ache. The ongoing building works outside were noisy all Saturday. No mention of this pre-booking. Location is good for walking around city, including Burnham Park and SM plus the Museum and night market. Parking there was fairly easy, which is something in a city with traffic chaos and limited parking availability. Staff in the coffee shop were fantastic. Staff at the front desk were polite. Rooms are spartan. Despite booking one room for three through Expedia I was still charged for a third bed. That's the Philippines though - a lot of nickel and dime charges, not to mention the routine checkout delay while they see if you've stolen anything. Food was typical 2/3 star Philiippino fare.

I was so discouraged with this place..the hot water is almost non existence, the toilet smells…

close to the catheral, SM and market as well as the Burnham park.

Elevator unreliable, slow, out of 3 elevators only one is working at a time. Carpet on stairs need replacement. Breakfast is below average. Staff are friendly. Location is centrally located in the city, very convenient, close to everything.

Terrible Check in and check out, front desk bad in customer service. Noisy, no bidet, 1 elevator working. Big room, good breakfast.

I would definitely stay in this hotel again the next time I visit Baguio. The place was very clean. The staff were all courteous and very pleasant. The free breakfast buffet was very good. They have a good variety of food. We were there for 4 days for breakfast and we didn't get tired of eating there. The rooftop where they serve their meals was very cozy with fresh breeze. Just make sure to have a sweater on when you go up there because it's quite chilly in the morning but I loved it. Im talking about January weather. They have a very enjoyable freshly brewed coffee to kee you warm anyway. The only couple of things that I didn't like was the noise from the building construction next door which I know is just temporary until the building is finished and also it's just during the day not at night so that was not a big deal. The other thing was the sound proofing of the room was not that great. We could here the other guests when they're talking in the hallway. Also we had a loud group of people staying in the room next to us. It sounded like they're drinking and partying. When we called the front desk to complain about their noise, they right away notified that room and those people got quiet. Kudos to the front desk for their quick action. Luckily for us, that group was only there for one night. Overall it was a great stay!

Great

Can hear noises on the upper level and on going construction besides the building.

Thumbs up to the amazing security and valet staff assisting with car parking.

Near in the mall and center in the city is walkable.

Was very clean and had great staff

Convenience to places

Good food

Convenience to access for my personal needs

shower's heater was not working, the other guests were very NOISY!!! elevator's button in the 3rd floor was not working and I had to walk on the stairwell, toilet was very difficult to flush and it has no bidet..i don't like the idea of being stamped on the wrist when I use the complementary breakfast as a way to identify that you have used it for the day. It was so hard to remove it afterwards!!!

Bery clean and staff are courteous. Enjoyed the food.

The staff immediately accused us of taking their face towel after we checked out and took the cost from our deposit. Then a few minutes latter they found it. Heck the!

Overall stay was good no hot water on the second night for the shower that’s all but very happy with the stay!