This was probably one of the most expensive places we payed out for on our trip and having been recommended it by a friend we were super excited as reviews and pictures looked amazing. Sadly this fell well below what we expected. The concept of the place is amazing but sadly let down by numerous pests in the rooms ( we had ants crawling up us in bed in the middle of the night!), staff that don’t speak any English so you can not communicate with them on even the simplest things like ordering food or asking questions about the hotel facilities. There was no manager around when we asked for him and I had to speak to him over mobile as he only comes in at certain times ! The air con in our room was broken when we arrived and so we were freezing cold but no one understood when we went to ask about it being fixed as no one understood us. There was no hot water the whole of our stay from the shower but by this point we had given up trying to get help with things because of the language barrier. And finally the food was awful. It looked great on instagram and the menu looked amazing but when ordered it did not meet expectations and was pricey. We got charged for things we hadn’t ordered and because of the langauage barrier it was impossible to sort out, plus they didn’t even order my food so my friends came and I had to wait another 20 mins for mine to eventually arrive after asking numerous times. We decided to eat out for the rest of our stay there. Avoid!!

Great boutique hotel with a relaxed atmosphere. The standard of the rooms, service & food is excellent and th vibe is great, especially considering limited rooms. They are very happy to arrange activities for you, including a cooking course at the hotel restaurant. Food/drink prices are a lot more expensive than the rest of Sri Lanka, but I think this is representative of Galle too. Would definitely recommend to anyone who wants a calm environment, 10 minutes drive from Galle fort!

A beautiful hotel with wonderful helpful and smiling staff. The rooms and gardens were delightful. Only gripe is that there is no tea/coffee making facility in the room and breakfast does not start until 8am. The breakfast, whilst good, is too prescriptive. i.e. One could not have curd with fruit as curd comes with muesli! Prices in restaurant were priced without tax and service charge which was misleading as everything was 25% more than expected. We checked out other hotel in the area whilst there and we feel we made the right decision to stay at Arabellaonboossa. We are planning a return trip.

An amazing week at Arabella. The team worked tirelessly to provide a first class customer service. The food was of a very high standard and the waiting staff were brilliant. The hotel is right next to the beach and the staff arranged transport if you wanted any day trips out. The rooms were very comfortable and clean. All of the areas of the hotel had a very attractive design. The staff were very customer centred and provided consistently high levels of service.

It was the most unpleasant stay in Sri Lanka and in general in several years traveling in Asia. The receptionist was totally unfriendly, just interested in getting us out out the hotel....and we understood why: some rooms were under renovation, so there was noise from early in the morning through the day. Nobody addressed us any excuse or recognize any kind of compensation for that. The guy at the restaurant was superb and hostyle, trying to reduce breakfast against what was our right to receive (juice in alternative of fruits even though the menu reported both) and other similar things. Others guests have been complaining too. Dinner was not available. Garden is small (from the picture you don't realize) basically a cage, beach very short. Nothing interesting around you can reach by feet. Too expensive for what offered, in line with the country, charging tourist too much for anything you do!

This is the first time Ive personally looked for and decided on a hotel online (i usually have a travel agents package hotels or on-the-go sort of bookings done). And so, after much reading through reviews on hotels.com and many other popular sites, I decided on Arabella. I just had to see if the photographs that were being posted, were infact the real deal.It turned out to be one of those places where photos dont do justice. The service was excellent from the minute we arrived, and at times i felt they were even going out of their way to make us feel comfortable. The design language of the hotel is a mix of minimalism, contemporary design and Srilankan style. The Suite was nothing short of spectacular. The balcony doors opened to the beautiful and clean beach, with views of the garden and swimming pool below. I couldnt stop taking pictures of the room and the view, and found it very pleasing to sleep to the subtle sound of the waves crashing onto the shore. Even their restaurant - ahara - has a beautiful range of food and drinks to offer. It overlooks the pool and the beach, almost as if it all flows as one. Were a family of 3, and we went to Galle only to experience everything we had heard about the place - from the fort and the architecture, to the great food and the beach. Next time however, itd be for all that + Arabella on Boossa.

This is the first time I've personally looked for and decided on a hotel online (i usually have a travel agent's package hotels or on-the-go sort of bookings done). And so, after much reading through reviews on hotels.com and many other popular sites, I decided on Arabella. I just had to see if the photographs that were being posted, were infact the real deal. It turned out to be one of those places where 'photos don't do justice'. The service was excellent from the minute we arrived, and at times i felt they were even going out of their way to make us feel comfortable. The design language of the hotel is a mix of minimalism, contemporary design and Srilankan style. The Suite was nothing short of spectacular. The balcony doors opened to the beautiful and clean beach, with views of the garden and swimming pool below. I couldn't stop taking pictures of the room and the view, and found it very pleasing to sleep to the subtle sound of the waves crashing onto the shore. Even their restaurant - ahara - has a beautiful range of food and drinks to offer. It overlooks the pool and the beach, almost as if it all flows as one. We're a family of 3, and we went to Galle only to experience everything we had heard about the place - from the fort and the architecture, to the great food and the beach. Next time however, it'd be for all that + Arabella on Boossa.

Rooms are nothing to gloat about but the view was fantastic. We ran into some glitches with wi-fi that took some time to get sorted.

The first thing you notice is the understated style and clean finish.Then the view of the Indian Ocean with the perfect garden space and pool as well.The rooms were very clean and our balcony had a fantastic view.The food for breakfast was fantastic and the Sri Lankan curry with all the trimmings we had on our last day was amazing! We were gutted we hadn’t had it sooner!Hi hat impressed me most though was the attention of the staff and the pride they took in bringing Team Arabella! Nothing was too much trouble and they genuinely wanted to make your stay as perfect as possible... they succeeded!

Pros: - employees smiling and kind - nice grass Cons: - room without window - floor very sliding and dustry but they do not provide sleepers - No wifi in the room - Beach very dirty (they clean it by making a hole in the sand and put garbage inside) - Service inefficient: - bad english: they say yes to whatever you say but after you discover that they did not understand - totally irresponsible to take care of kids: they say on the website "babysitting and childcare". But they let our 3 years old daughter alone at 20 meters from the sea. Basically they just give you things to draw and paint for 15 USD... - manage everything yourself or you will have bad surprises (bad service and charges) - They overcharge external services like Tuk-tuk (700 rs instead of 400-500 !) - There is nothing to do around. If you want a restaurant you need to pay for a Tuk-Tuk to go Galle (10 km) - The restaurant is super expensive 15-20 USD for a main course, and it is not good. Only presentation is good. The breakfast is ok.

Pros: - employees smiling and kind- nice grassCons:- room without window- floor very sliding and dustry but they do not provide sleepers- No wifi in the room- Beach very dirty (they clean it by making a hole in the sand and put garbage inside)- Service inefficient: - bad english: they say yes to whatever you say but after you discover that they did not understand - totally irresponsible to take care of kids: they say on the website babysitting and childcare. But they let our 3 years old daughter alone at 20 meters from the sea. Basically they just give you things to draw and paint for 15 USD... - manage everything yourself or you will have bad surprises (bad service and charges)- They overcharge external services like Tuk-tuk (700 rs instead of 400-500 !)- There is nothing to do around. If you want a restaurant you need to pay for a Tuk-Tuk to go Galle (10 km)- The restaurant is super expensive 15-20 USD for a main course, and it is not good. Only presentation is good. The breakfast is ok.

We stayed at the Arabella for at total of 6 nights and throughout the stay the staff were wonderful and very attentive to our needs. The hotel is peaceful and the food was especially good.. Breakfast is fab with plenty of variety to suit most peeps taste. I especially loved the crab curry.. We will return to Sri Lanka and the lovely Arabella.. Thank you

We stayed at the Arabella for at total of 6 nights and throughout the stay the staff were wonderful and very attentive to our needs. The hotel is peaceful and the food was especially good.. Breakfast is fab with plenty of variety to suit most peeps taste. I especially loved the crab curry.. We will return to Sri Lanka and the lovely Arabella.. Thank you

We had a great time and it was relaxing. We were in room number 8 which I believe is the largest, has great views and is spacious. Plenty of space for our little one to move about. The staff were very friendly and eager to help. The beach is a little dirty but you can safely enjoy it without issue as we did with our 21 month old son. The pool is not very large but proportionate to the hotel. The entire hotel is spacious and welcoming and you can relax almost anywhere in the hotel. It is definitely a good place for family with young children as you know everyone around. We also made use of the babysitting service provided which gave us adults a bit of time for ourselves. The breakfast that is included with the stay is good the only thing I would say is that for the price of the room you could throw in the bacon for free :) The food menu is a little limited if you are staying there for more than three days but all the food I ate the restaurant was well prepared and tastes great. The kids menu can be improved. If you like your food there are many places available to eat in Galle (15mins) and other hotels in the area which we did and enjoyed a lot. Dutch hospital & Fort Printers in Galle and WB Villa (30mins) for great seafood and Italian with an amazing selection of wine. Overall it was a great stay and we returned refreshed and rested. Thank you all and we will be back.

We had a great time and it was relaxing. We were in room number 8 which I believe is the largest, has great views and is spacious. Plenty of space for our little one to move about. The staff were very friendly and eager to help.The beach is a little dirty but you can safely enjoy it without issue as we did with our 21 month old son. The pool is not very large but proportionate to the hotel. The entire hotel is spacious and welcoming and you can relax almost anywhere in the hotel.It is definitely a good place for family with young children as you know everyone around. We also made use of the babysitting service provided which gave us adults a bit of time for ourselves.The breakfast that is included with the stay is good the only thing I would say is that for the price of the room you could throw in the bacon for free :)The food menu is a little limited if you are staying there for more than three days but all the food I ate the restaurant was well prepared and tastes great. The kids menu can be improved. If you like your food there are many places available to eat in Galle (15mins) and other hotels in the area which we did and enjoyed a lot. Dutch hospital & Fort Printers in Galle and WB Villa (30mins) for great seafood and Italian with an amazing selection of wine.Overall it was a great stay and we returned refreshed and rested. Thank you all and we will be back.

If your looking for a relaxing five star experience at an excellent price with unbelievable service this is the place for you.Cant recommend this quiet boutique hotel enough. Arabella is a stunning white villa on a quiet beach, a great place to unwind and a good base to explore the southern and western part of Sri Lanka. The staff are exceptional and will cater to your every wish. The hotel only has four rooms and feels more like a home than a hotel. Without a doubt its my favourite hotel in Sri Lanka. .Also there is a beautiful family beach restaurant called Sadans one hundred metres down the beach to the right, and a backpackers bar a little further.

If your looking for a relaxing five star experience at an excellent price with unbelievable service this is the place for you. Can't recommend this quiet boutique hotel enough. Arabella is a stunning white villa on a quiet beach, a great place to unwind and a good base to explore the southern and western part of Sri Lanka. The staff are exceptional and will cater to your every wish. The hotel only has four rooms and feels more like a home than a hotel. Without a doubt it's my favourite hotel in Sri Lanka. . Also there is a beautiful family beach restaurant called Sadans one hundred metres down the beach to the right, and a backpackers bar a little further.