The hotel was great. I paid for the refrigerator and it didn’t get cold. I had to keep my insulin in a cup of ice.

We stayed at this property because it was not far from where my film premiere was being held. Initially, I'd booked a double, but upon check-in, I asked the staff if they had a suite. They were quick to accommodate me. Breakfast was fresh and filling. The room was clean, with the amenities we needed. We were comfortable, and the staff was friendly and accommodating. We would stay here again.

Everything is great! Cozy and clean room, friendly front desk staffs and housekeepers. Free parking. A bit bad access to Wi-Fi for the first-time log-in. Unclear road sign as well as bad google map direction, it's better to drive in by Northgate crossing Blvd., instead of Hardy Fwy. because the entrance will be closed if road tree trimming, but there are no notice sign ahead.

One of the cleanest and most accommodating hotels that I have stayed in. I requested a room at the top level on the end to avoid any noise as I am a light sleeper and they were able to provide that for me. Their breakfast was one of the best I've ever had. The spread that they served was above most. Pumpkin, vanilla and strawberry waffle mix, two different types of eggs, potatoes, refried beans, tortillas, a meat (chicken patties, or sausage), plus the normal things you would find including oatmeal, cereals, all juices and coffees. I will stay there again and have recommended this hotel to my place of business so they can recommend to others traveling in for work. The only area that needed improvement was that I was there for a week and only one elevator was working and sometimes was a rather long wait. And also some road work was being done behind the hotel and it left a thick layer of pink dust on my car. It was weird, but after washing it, I just parked in the front and it was fine. It's in an excellent location and easy in and out. Overall an excellent experience.

I booked a king bed but was placed in room with two queen beds.

Hotel is in a convenient location and room is good. Breakfast very average and cannot understand that a hotel of this style uses plastic cutlery, throw away plates and does not even recycle anything. Should not happen in this day and age. Airconditioner noisy. Bed comfortable

When we arrived the hotel had no elevator service, no WiFi, and no phones. Our room was on the third floor. Requested refund but they said I would have to call hotels.com. They refused to give a refund because they couldn’t speak with the hotel….. no S*** they don’t have working phones. Will never use hotels.com again. Customer service did nothing to try and help me. Very disappointing experience.

The property, room and breakfast area was very clean and orderly. Very good breakfast buffet too. The staff were super nice and very customer service oriented. I was very pleased with my stay!