I really had an amazing time at the hotel. It's really well located as it is surrounded by restaurants, the market, shops and very close to the river. I stayed for a week at the hotel and I have to say that the staff is the nicest you could imagine, they are very attentive and educated as they try to make you feel like home. Since the very beginning of your stay they greed you always with a smile. The rooms are clean and spacious. I will definitely return to the Apsara on my next trip to Siem Reap.

The staff are great and very obliging. The building is a little old but everything worked - our refrigerator had to be replaced but that was done quickly. The noise from the cafe next door was a problem for my wife but I didn’t hear it. So close to the river and stuff in the near area.

This is a stunning hotel. Staff were wonderful and the rooms just gorgeous. Comfortable. Beautiful oasis of a pool. My only one concern was hearing the music from the bar next door but I am sensitive to that. Everything else about this hotel is perfect.

Had a lovely stay here! The staff were incredibly friendly and accomodating. Room was fantastic value and breakfast every day was a nice touch.

As a person who worked in tourism all around the world for years, I have never seen such a bad service in my life. The following were among many problems: - The hotel provides no information about the payment details. They list themselves on this platform but do not accept the payments methods accepted by the platform itself - They can solve this issue by directly taking payment from the portal (i have seen other hotels do it seamlessly and I have done it in the booking department i worked) - on top of all, I was subject to disrespect with the following exact quote “it is your responsibility to know all this as you chose pay at the property. I am not liable for providing you which payment method i accept” - The claim is not only factually incorrect but also shows staff disrespect, unwillingness and incompetence because i managed to directly charge on platform in my hotel when people had similar issues (even if we clearly listed payment methods unlike the staff in this hotel) - Things go even further when they do not accept the cash I withdrew with the intention of letting this inconvenience go by saying “this money cannot be accepted as it was folded - go withdraw other one”, not even saying “please” or “if you do not mind”. This is something I have never seen in my life - In the meanwhile, my room had mosquitos and crickets all the time - the hotel never shuts down air conditioners. They are at full speed all they long, causing huge energy loss

the best part is the staff so friendly and hwlpful dont like the new airport thou so fait was perfect bwfore

Beautiful hotel in Siem Reap. Great service and staff! Amazing shower! Unfortunately there was a very loud bar or club close by that made the nights less enjoyable. It was very loud in our room.

This hotel was fantastic! We actually spent more nights here then planned! Spent a full week at this hotel. The service was outstanding and the rooms were beautiful and very very clean. We enjoyed the pool as well as the restaurant at the hotel. Food and all the drinks we had were great! The staff was very friendly and greeted us each time we walked into the hotel with a cold cloth! If we ever return to Cambodia we will definitely stay here again. It is also in an excellent location with lots of restaurants and shops in an easy walking distance.