Service at the rooftop bar could be friendlier. Drinks were great though. Bed and pillow were uncomfortable. Pillows were way to high. TV was slow, netflix could not load properly.

The hotel was great. The staff was very welcoming and friendly and the room was very comfortable. Cleanliness was excellent and the hotel was just far enough away from Copacabana so that it was quiet each night, but very close to be able to walk to Copacabana.

The lobby service was exceptional. The only subpar service was when we ordered drinks from the roof bar, and that could have been because it was close to closing time. But everyone we encountered at the front desk, breakfast, and lobby bar was friendly and helpful. We paid extra to get a beach view room but got a room on the 1st floor right over the tin roof of the restaurant. It rained hard both nights and that made it the loudest hotel room I’d ever been in - I had to use earplugs the first night to get a couple hours’ sleep! Otherwise the room was adequate- tight but functional. The wood laminate floors made for easy transport of luggage but tracked in lots of dirt and sand so we had to wear our flip flops in the room the whole time. Best features are location, access to beaches and amazing restaurants, shopping, the breakfast was excellent and the front desk staff gave the best recommendations for meals!

Cute hote

The location the personnel the good vibrations

The room was clean, the amenities were up to date and functioned, the staff was multi-lingual and attentive.

The room had a bad smell and overall the hotel has seen better days

Great location. Rooms were dated. Curtains and shower head were dirty. Staff was friendly and helpful.