The bathroom door did not close, the room heater was not working and the toilet ran slow and sometimes was not fully working

Person at the counter was nice but the air conditioner/heater didn’t work and to me it’s a big deal because I have issues sleeping if not in the right temperature when brought to the attention to the attendant he quickly and without even checking or trying said there was nothing we could do about it, I asked for another room and he said no instantly, he offered to cancel my room and give me a refund but at that point I had nowhere else to stay, I understand maintenance can take a few days but if you have a room prepared everything should be ready and working, not only that the tv wasn’t connecting to any service and the coffee maker was missing a piece. There was also almost mold by the shower which I could provide picture. I don’t expect a full refund because I stayed but at least a partial one.

The best part of our stay was the front desk interactions. Both check in and check out were easy, and the staff was pleasant. Our second floor room was easily accessible via stairs or elevator. The most noise we heard was from the housekeeping carts. At first glance our room was well kept. The king size bed is on the smaller side, but it was comfortable and the pillows held up. I had to bring in a blanket from the van our second night because the room got a bit chilly for me. I did try to turn on the heater, but turned it off immediately due to the smell. Our bathroom walls were pretty gross. I, fortunately, brought in disinfecting wipes and gloves from work and made good use of them in the bathroom and on the sink, as well as on the fridge and microwave. Our toilet only flushed properly intermittently, and we had to use the ice bucket to fill the toilet tank with water so we could flush. TV had plenty of channels, but we stuck to watching cooking shows and Law and Order: SVU. Hotel was easy to drive to, and the street it’s on is not too busy. Parking fills up fast, and depending on where you park, the parking stalls can get really tight. I had to let my daughter out first, then park, then I had to climb to the back of the van to exit thru the sliding doors. There’s a Target, Dollar Tree, and Michael’s close by should you need to do any last minute shopping. Overall, our stay was just okay, and if I had the chance to book again I probably would not.

Nice location

We needed a night just to sleep and shower. Check in was very easy & friendly service. The beds were not too comfortable but overall it was decent. Location is safe and parking was free and not a hassle.

It was an awesome experience.

Good

The place was so humid, that all the bedsheets were wet.