Staff were very friendly. The room was very nice and spacious and quiet. Breakfast and coffee were good.

Was extremely unhappy. We were checked in to a 6 person room that had been paid for months earlier. When we got to the room, it was a different type of room that did not accommodate 6 people. The hotel kept us waiting for an hour late at night but did not resolve. It was late and they would not refund. They had us with no choices. We ended up like sardines-I’m sure violating fire code. Essentially, they lied to us about they assigned room did not refund the difference. Manager was extremely uncooperative blaming Expedia. Expedia blamed the property. There were many other things that were poor about the service as well. I highly recommend that you find somewhere else to stay.

Good location for business travelers.

Floor above us was very noisy with foot steps too often and very loud.

The front desk wasn't friendly. The breakfast options were sub-par. There was no hot water available for coffee/tea (it was lukewarm at best) Our door didn't open and we had to wait outside 15 minutes for them to fix it. Staff was quite rude.

Great clean hotel. Great location. Everything is in walking distance. I give it a 8/10. The front staff should try to smile and the cleaning people should be required to understand English.

Amazing

Very clean and comfortable room. Breakfast was above average for a complementary one.

Best night of sleep in over a year!

Swimming pool, clean rooms and great staff !!

Great Hotel

GM was excellent! Staff was great! Quiet and Safe location!

Very clean, friendly staff.

Great service AZ was fantastic. Pull out couch sheets stained -

Nicely located for my purposes. Beautifully appointed room. Friendly staff. Quiet.👍👍

Very clean. Staff were kind and friendly.

Friendly staff, very clean room and hotel. Comfy bed. Spacious bathroom. Good breakfast with many choices, including hot food. Would stay again!

Very goog

Great customer service and very clean.

One night guests was a little loud.

I like it

Holiday Inn Sterling Heights was great. Best part was the management worked with us. My spouse is disabled and they went above and beyond to make our stay safe and enjoyable. Also the housekeeping staff was great and helped us as well.

The property was close to all amazing food areas unfortunately smell of the room was moldy and cigarette smoke but once the AC Turned on it went away Overall great

Very vlean

The Hot tub and Shower was not clean. Couldn't shower because their was stuff on glass doors looked gross.

I’ve stayed here multiple times traveling as a nurse. It’s always super clean. This week was quiet which was nice however the week before a group of kids were running up and down the hallway for a good hour. I get up at 3am for work so was ready to sleep by 7pm. This week I had drove half the night and worked.. walked in after work at 2pm and told me it would be $30 for early check in…check in is at 3 so that was annoying. I ended up napping in my car for an hour. Other than that.. it’s been good everytime!

We stayed for 2 nights with our toddler and we loved everything about this hotel. Very clean! 10/10

Property is clean and staff are nice and professional

The hotel & room was clean. The beds were comfortable, but I wasn't a fan of the pillows. When we arrived, there was a note on doors saying some of the fire alarms were not working, so they had hall patrol. We asked, and the person at the front desk said it was only a few rooms & ours wasn't one. The fail was breakfast was 7a-10a. My family got down there at 9:30a. My husband & kids got their breakfast (omlets, sausage links, sausage gravy, & biscuits were running low) by time I was done helping my kids and got them settled it was 9:45a when I went up to get my food. Since food was low at 9:30a I assumed it would have been refilled, but no...so I grabbed a yogurt & called it my breakfast. The lady never refilled the food...at 9:55a she started taking the food signs down, shutting off warmers, etc and promptly at 10a she shut the gates. They hotel was full of guest from a wedding. I felt sorry for them & other guest who came down and like me didnt get much breakfast and some none at all. I understand that breakfast ends at 10am, but have been to numerous hotels that when hotel is full, they know they have a lot of guest from a certain event they refill food and make sure everyone who comes down in a resonable time, gets served. So my suggestion is if you want breakfast, be down an hour before it ends at this hotel.

Clean room. Good front desk service.

satisfied with entire stay.Did not like trying to be charged an extra fee for being 45 minutes early.

Staff was great and room was very nice. Will stay there again on future visits.