Very polite staff. Good location. Very good for working using the internet

Staff were lovely and helpful and the room was huge and very comfortable

I stayed 4 nights in November 2019. Cheery staff, satisfactory breakfast. Well located near the river and the Old Market. But I had a big mosquito problem in my balcony second floor room -- I asked them twice to spray and it didnt help. The room safe deposit did not work -- and ticked audibly 24-hours. Around the corner, a money-changer with an office near the Old Market swapped my $100 bill for a counterfeit -- which of course I didnt find out about til much later. Note, by the way, ATMs in Siem Reap and Phnom Penh (I think in all Cambodia) do not dispense local currency (Riels) but give US dollars. Everything in Cambodia is priced and sold in US dollars.

I stayed 4 nights in November 2019. Cheery staff, satisfactory breakfast. Well located near the river and the Old Market. But I had a big mosquito problem in my balcony second floor room -- I asked them twice to spray and it didn't help. The room safe deposit did not work -- and ticked audibly 24-hours. Around the corner, a money-changer with an 'office' near the Old Market swapped my $100 bill for a counterfeit -- which of course I didn't find out about til much later. Note, by the way, ATMs in Siem Reap and Phnom Penh (I think in all Cambodia) do not dispense local currency (Riels) but give US dollars. Everything in Cambodia is priced and sold in US dollars.

Excellent location. Around the corner to night market, pub street, and restaurants. Very clean and roomy.

Excellent location. Around the corner to night market, pub street, and restaurants. Very clean and roomy.

This is a great way to experience Siem Reap. The Residence is a well-furnished hotel with a friendly staff, and it is located in the heart of Siem Reap. I recommend the river view rooms.

We were so pleased with this hotel so we booked it again on our return in Siem Reap before taking the plane home.

Super happy with our stay here. Pros: Excellent staff Great breakfast Excellent room Great price Great location Cons Could have used a pool

Super happy with our stay here. Pros:Excellent staffGreat breakfastExcellent roomGreat priceGreat locationConsCould have used a pool

Simple but clean comfortable and friendly hotel well located in Siem Reap near restaurants and market. Friendly and helpful staff and good sized room overlooking the street and river.Recommended if you want a clean, reliable and good quality place to stay as a base for exploring Siem Reap.

Location perfect,able to walk to restaurants,markets etc. Large room with outside terrace Staff extremely helpful and friendly Excellent value

Location perfect,able to walk to restaurants,markets etc.Large room with outside terrace Staff extremely helpful and friendlyExcellent value

It locates near the old market. So it is convenient for shopping and dinner but a little noisy.

Comfortable, handsome accommodation, lively location directly on riverfront with large balcony, cheerful staff.

The location is great, plenty of restaurants around for both Cambodian and Western food. Receptionists are very helpful, they organised our transport and guide around Angkor Wat (same price if you were to do it yourself, I have checked. Also the hotel doesn't take commission from the transportation and guides, I have checked this also). The only downside is the hotel doesn't have a lift and their breakfast is limited.

The location is great, plenty of restaurants around for both Cambodian and Western food. Receptionists are very helpful, they organised our transport and guide around Angkor Wat (same price if you were to do it yourself, I have checked. Also the hotel doesn't take commission from the transportation and guides, I have checked this also). The only downside is the hotel doesn't have a lift and their breakfast is limited.

WOW! What a marvellous hotel!

Good location, close to Pub Street but quiet. Good service.Good amenities.

What a great little hotel. Couldnt have been happier with the location as well as our room. The staff were great and made sure everything in the room worked as soon as we checked in. The room was a great size and very clean. I would definitely recommend staying here.

What a great little hotel. Couldn't have been happier with the location as well as our room. The staff were great and made sure everything in the room worked as soon as we checked in. The room was a great size and very clean. I would definitely recommend staying here.

This is our second stay at this hotel, great rooms, friendly, helpful staff, near the markets and great cafes especially Temple Bakery and cafe only a short walk away. No lift but only two floors and staff always carry your bags up. Highly recommend.

This is our second stay at this hotel, great rooms, friendly, helpful staff, near the markets and great cafes especially Temple Bakery and cafe only a short walk away. No lift but only two floors and staff always carry your bags up. Highly recommend.

I decided to pick Shadow Angkor Residence based on a combination of location (5 minute walk to Pub Street), price and customer feedback. I booked on Expedia about 24 hour prior to stay, and received a follow-up email shortly after I booked.I then corresponded via email and quickly arranged to be picked up by the hotel's contracted tuk-tuk driver at the Siem Reap airport. While processing my early check-in, they asked me to be seated and provided a nice cold ice water and a scented moistened toil. I explained to the hotel in a prior email and also when I arrived that I was interested in touring Angkor Wat and other recommended sites a friend had passed along. They explained the options for Angkor Wat and beyond for Day 1 (and the 5:00 AM sunrise) and the "Grand Tour" for Day 2 and had the tuk-tuk driver arranged for me, as well as getting the Angkor Wat World pass before ticket office closing (and if it weren't for the weather, I would have also seen Angkor Wat at sunset).The room itself was as pictured in Expedia, along with fresh towels on the bed decorated beautifully with flowers and the room with a scented tea light candles.The complimentary breakfasts I had were the mango pancakes with fresh fruit, which was excellent.Internet speed was good and worked fine, as did the cable TV (CNN, CNBC, etc.)The staff was really helpful and friendly.Overall, I really enjoyed by stay at Shadow Angkor Residence, especially since all of my plans were all very last minute.

I decided to pick Shadow Angkor Residence based on a combination of location (5 minute walk to Pub Street), price and customer feedback. I booked on Expedia about 24 hour prior to stay, and received a follow-up email shortly after I booked. I then corresponded via email and quickly arranged to be picked up by the hotel's contracted tuk-tuk driver at the Siem Reap airport. While processing my early check-in, they asked me to be seated and provided a nice cold ice water and a scented moistened toil. I explained to the hotel in a prior email and also when I arrived that I was interested in touring Angkor Wat and other recommended sites a friend had passed along. They explained the options for Angkor Wat and beyond for Day 1 (and the 5:00 AM sunrise) and the "Grand Tour" for Day 2 and had the tuk-tuk driver arranged for me, as well as getting the Angkor Wat World pass before ticket office closing (and if it weren't for the weather, I would have also seen Angkor Wat at sunset). The room itself was as pictured in Expedia, along with fresh towels on the bed decorated beautifully with flowers and the room with a scented tea light candles. The complimentary breakfasts I had were the mango pancakes with fresh fruit, which was excellent. Internet speed was good and worked fine, as did the cable TV (CNN, CNBC, etc.) The staff was really helpful and friendly. Overall, I really enjoyed by stay at Shadow Angkor Residence, especially since all of my plans were all very last minute.

オールドマーケットから徒歩2分、川沿いで、何をするにも便利な抜群の立地にある小さなホテルです。 室内はとても綺麗に掃除されていて清潔に保たれていて、とても快適に過ごすことが出来ます。 スタッフの方々は皆さんとてもフレンドリーで、英語が苦手な私でも簡単なコミュニケーションを取る事が出来て楽しかったです。ホテル専属のトゥクトゥクドライバーさんもとても優しくていい人で安心して旅行を楽しめました。 ただ一点！シャワーやハンガーなどが高い位置に設置してあって背の低い私にはちょっとしんどかったです！笑 それでも、この価格でこれだけのサービスが受けれて、買い物にも便利で、大満足です。次にシェムリアップを訪れる際は必ずまた利用したいです。ありがとうございました。 The hotel was wonderful. Excellent location.staff was very friendly.and room was very clean. I will come again someday. Thank you very much.

Excellent hotel! Perfect location! Exceptional staff! Hotel staff was very accommodating. They helped me with taxis, excursions, and restaurant choices. Hotel and rooms are in pristine condition. Absolutely beautiful!!!

Really friendly people at the front desk. Breakfast was good. Room service was done very well. Cleanliness was maintained very well too except for the mosquitoes present at the balcony. The airport pickup was swift in a tuk tuk and the friendly driver asked a reasonable price.

A beautiful hotel with very friendly staff who couldn’t do enough to help you. Great location

飲み好きの私にとっては、パブストリートの近くにあることは最高の立地でした。 またホテルも清潔感もあり、よかったです。 何よりもスタッフが親切で、毎日いい気分で過ごすことができました。

飲み好きの私にとっては、パブストリートの近くにあることは最高の立地でした。またホテルも清潔感もあり、よかったです。何よりもスタッフが親切で、毎日いい気分で過ごすことができました。

Room: Clean and bright with several skylights. Bathroom seemed recently remodeled.Staff: Some staff were very friendly. Perhaps they were trying to helpful by presenting tuktuk and Angkor touring options right when we checked in (before even showing us our room) but I thought that structuring the experience that way made it feel frantic and stressful.