Great place to stay in chamonix!

We loved our stay in Chamonix. Beautiful accommodations, great location and welcoming staff. Highly recommended.

Stayed for a week in mid-September. Lots to like, location, very friendly staff, roomy and clean apartment, and very well equipped kitchen. However, we could hear a small scratching sound in the wall above our bed from the first night. After 2 nights went to talk to staff about and we were told there is a termite (or something similar) infestation!! We were told there is nothing to do until the place is closed in November and fumigated. With all the scratching in the walls, it was quite hard to sleep or have a relaxing evening on the couch. I get that the staff couldn't do anything, but this doesn't seem like 5-star service. It would have been great if they let us know in advance or offered some kind of compensation. I would highly reconsider if you are planning on staying here before November.

The unit was well supplied and very comfortable. I hope to return for a longer stay! The location is excellent with easy access to the roads, underground parking, and a close walk into the center.

This was a beautiful property and we loved our stay. It was in a great area with easy walking access to everything in Chamonix. Our porch had a view of the mountains and the actual unit was clean, well designed and felt new. The staff were friendly and helpful and the property had a workout room we were able to use as well. We would stay here again!

Great stay!! Fantastic service, amenities and room!

We stayed in a room with two bedrooms and a stunning view, perfect for our retired parents and our 7-year-old child. From the bedding to the kitchen facilities, there was nothing to complain about. It's right next to the most famous cable car station in Chamonix, and the location is excellent. The parking lot is accessible with a key card after check-in, and it's spacious and secure. You can access all the facilities through the underground without going outside. It was the perfect start to our family trip after COVID"

Great upscale property with an easy walking location to downtown Chamonix We loved our stay

The location is just great. The staff at the residence are very kind and ready to help. Big kudos to “Arnaud” at the reception, he is amazing, caring, kind and his advices were very beneficial during our stay. I will take a point away because of the WiFi. Connection isn’t that great and if you’re planning on working at night as I did, you might be disappointed. It is just a detail and I’m sure it can be fixed. We definitely gonna come to this town and this residence. Thank you guys

Fabulous apartment and garden view was perfect! Best ever hotel. I will visit again.

Well kitted out Needs a few items like salt and pepper but all else Very good

Loved this hotel. One of the nicer ones in Chamonix. Also love the location. Right next to the downtown area, grocery stores near by. Right next to all the main ski areas and bus stops. Highly recommend!

Incredibly happy with our stay in Chamonix with Le Cristal de Jade. My wife and I spent a week in an apartment here for our honeymoon. I couldn’t be more impressed with the staff. They continuously went out of their way to help us out during the stay. The room was just as expected and we had plenty of room for us to relax after a day of skiing. The spa was great as well. We booked a couples sports massage that was much needed after 2 weeks straight of skiing and touring in Switzerland and France. We will be back for sure. Thank you for helping make our honeymoon so special!

The property had termites and bugs in it. They skittered all night and made it impossible to sleep. With the front-desk staff gone after 8PM there was no way to get another room. I learned at check-out they knew about the infestation and put us in the room with the insects anyway. They wouldn't refund because it was 'booked through expedia'. Awful sleep, gross sleeping in a building crawling with bugs.

Amazing stay in Chamonix, fantastic apartment in a great central location Pool, spa and gym facilities were second to none

Wonderful accommodation…

The property was beautiful and staff super helpful

Great first experience in France! They waited for us to check in and were very kind and profesional. Thank you so much!

Great location with spacious, upscale apartments. Staff was friendly and helpful. Kitchen was pretty well equipped (knives were in poor shape but replaced next day upon request). We enjoyed the spa after a few days of long hikes. Only minor complaint was noise (voices, footsteps, etc) from adjacent (next door and above) apartments or road/service crews working directly outside of our unit.

Luxury residence, not hotel (careful no cleaning within the stay)

Luxury residence, not hotel (careful no cleaning within the stay)

Overall nice stay, images are accurate as the apartments are nice, new, warm and comfortable. The hotel lacked a hotel feel as the blend or apart-hotel wasn't quite there. The resident amenities were un-available due to staffing issues and we experienced a treatment cancellation. The spa is a bonus for those who like a sauna etc. A simple e-mail explaining what would or would not be available such as bar or lounge would have prevented disappointment.

Overall nice stay, images are accurate as the apartments are nice, new, warm and comfortable.The hotel lacked a hotel feel as the blend or apart-hotel wasn't quite there. The resident amenities were un-available due to staffing issues and we experienced a treatment cancellation. The spa is a bonus for those who like a sauna etc.A simple e-mail explaining what would or would not be available such as bar or lounge would have prevented disappointment.

Beautiful and luxurious apartments in a calm area, literary on the doorstep of the Aiguille du Midi tram. Well equipped, quiet and within convenient walking distance to Chamonix restaurants, shops and nightlife. The Mule stops right outside for easy transfer to the other ski areas. Nice and clean spa/pool area. Will definitely return in the future.

Luxurious apartmen,t well equipped, in great condition, great location. Very happy!

Stayed at the hotel with my family and friends for one week. Great pool and spa area and perfect storage for the ski equipment in the basement. Restaurants & after ski 10 min walking distance from the hotel Parking available in the garage under the hotel and walking distance to the busses that took you to the slopes.

Woman at the front desk is extremely unfriendly. The front desk likes to scold guests by explaining they’re not a hotel and that we cannot expect things like fresh towels, toilet paper or room service. You’re made to feel like an unwelcome guest in a grumpy family’s home. Nice enough home; bad vibes.

Woman at the front desk is extremely unfriendly. The front desk likes to scold guests by explaining they’re not a hotel and that we cannot expect things like fresh towels, toilet paper or room service. You’re made to feel like an unwelcome guest in a grumpy family’s home. Nice enough home; bad vibes.

Great stay, fantastic comfort and amenities . Only slight challenge is the time it took to check in with only one person trying to check in 5 plus families was a very minor irritant. Staff great though and would def stay again

Great stay, fantastic comfort and amenities . Only slight challenge is the time it took to check in with only one person trying to check in 5 plus families was a very minor irritant.Staff great though and would def stay again

Everything was good, both of skylights at both rooms leak!!! Everything else was good

Tried to be as objective as possible Pros:Compared to typical ski resorts which tend to be quite basic in style , the hotel and rooms are decorated beautifully, very ambient albeit the 1 bedroom room we stayed in was a little on the small side compared to what appears in the images. The spa area is really nice, particularly the baby pool. We had ours of fun in there. The jacuzzi tub is heated to 34degs, could do with being a little warmer. Location was ok, 5-10 mins walk to town. Cons: amenities and services are hugely lacking. Everything closes down at 8pm including reception and spa area and so no communal area to socialise in. Luckily we discovered heliopic hotel next door which has amazing communal space. We were in there every night ordering drinks and desserts. Fab kids space, book wall, games, fireplace. Whilst the hotel offered to order bakery if ordered the night before for pick up from reception, the cut off at 6.30pm was inconvenient and non lenient. The most surprising and frankly speaking ridiculous request was for guests to take out the trash outside the hotel before checking out. Also reception communication wasn’t the best, didn’t get a lot of information on where best to go with a toddler , even being sent to non suitable or closed places. A 5* hotel but 2* service and amenities. Overall we got the hang of things and hotel heliopic next door was our saving grace. Would we come back? Possibly but only if offered at a fraction of the price .