There was a gecko in the bathroom and the window wasn’t able to close completely to prevent them from entering the room. The water pressure was terrible in the bathroom. I had to take a shower using drips of water.

There was a gecko in the bathroom and the window wasn’t able to close completely to prevent them from entering the room. The water pressure was terrible in the bathroom. I had to take a shower using drips of water.

Too far away from restaurants , stores , etc . Transportation cost by cab or tuk tuk exceeds daily rent cost at hotel . Five dollars for breakfast is absurd ! A total rip off for a guest . I'm a 78 year old handicapped person , so the location for me was the number one problem .

Nice, but no breakfast

Lovely staff - very helpful and spoke good English. Close to some of the temples and not far from main area for bars etc. Good air con! Only cons - slightly hard bed and can be noisey when busy.

Lovely staff - very helpful and spoke good English. Close to some of the temples and not far from main area for bars etc. Good air con! Only cons - slightly hard bed and can be noisey when busy.

There is just something about the energy at this hotel! Patuxsay monument is a 5 minute walk

There is just something about the energy at this hotel!Patuxsay monument is a 5 minute walk

Great value hotel and really nice staff. They were super helpful with anything we needed. The only drawback was that it wasn’t as central as I had thought. But they had mopeds to rent at the hotel so it was quite quick to get into town with those.

Great value hotel and really nice staff. They were super helpful with anything we needed. The only drawback was that it wasn’t as central as I had thought. But they had mopeds to rent at the hotel so it was quite quick to get into town with those.

It is no way a four stars hotel as shown on the website, the hotel needs to be refurbished and the location is far away from the city centre. I was shocked while I entered the room, the toilet is so so so tiny! It is just 2 square meters big and there’s no partition between the shower and the toilet bowl, meaning that the toilet bowl and all the floor gets wet after taking a shower! Size and photos of such small toilets are not shown on the website but while I left comments to the hotel regarding the size of the toilet, the hotel kept arguing that it is printed on the website! My recommendation is not to book this hotel, it’s far away from the city centre and it’s too hot to walk there. Furthermore, I commented to the hotel that it’s location is not convenient, they replied that it’s not and there’s a private tuk tuk waiting at their front door especially for their guests, which is not true again. When I asked their staff how to go to a temple, they just told me they could help to call a taxi or I can catch any tuk tuk on the street! It’s unprofessional at all to argue with guests while they leave valuable comments, it’s even worst to provide feedback that’s not true for protection, it just makes your guests angrier.

It is no way a four stars hotel as shown on the website, the hotel needs to be refurbished and the location is far away from the city centre.I was shocked while I entered the room, the toilet is so so so tiny! It is just 2 square meters big and there’s no partition between the shower and the toilet bowl, meaning that the toilet bowl and all the floor gets wet after taking a shower! Size and photos of such small toilets are not shown on the website but while I left comments to the hotel regarding the size of the toilet, the hotel kept arguing that it is printed on the website! My recommendation is not to book this hotel, it’s far away from the city centre and it’s too hot to walk there. Furthermore, I commented to the hotel that it’s location is not convenient, they replied that it’s not and there’s a private tuk tuk waiting at their front door especially for their guests, which is not true again. When I asked their staff how to go to a temple, they just told me they could help to call a taxi or I can catch any tuk tuk on the street!It’s unprofessional at all to argue with guests while they leave valuable comments, it’s even worst to provide feedback that’s not true for protection, it just makes your guests angrier.

Had a wonderful stay at the hotel. Staff were so helpful and friendly!

Service is good. Staff at reception are polite and helpful. Air con could be improved as rooms were very hot, bed is comfortable. Bathroom is satisfactory. They upgraded our room which was nice. We had one issue with hotel taxi driver, we paid 50000 Kip already and had 20000 left but when our taxi driver dropped us off he demanded extra money and threw our money on the floor and was shouting and being aggressive, we phoned reception and the gentleman at reception explained we had already paid a portion of the money so we sorted it but was not good service in that respect so avoid hotel taxi driver

The hotel was generally fine: room as expected, staff helpful etc. I've rated only 3* because there was load hotel related work going on outside close to my window which woke me up earlier than I wanted both mornings. A couple of other minor points to note: i. I know there is a location map but 'central' is misleading: it's not close to where most attractions are ii. They don't have tourist maps of the city in reception, which would be useful; although they did helpfully print off a google map for me so I could find my way around

The hotel was generally fine: room as expected, staff helpful etc. Ive rated only 3* because there was load hotel related work going on outside close to my window which woke me up earlier than I wanted both mornings.A couple of other minor points to note:i. I know there is a location map but central is misleading: its not close to where most attractions areii. They dont have tourist maps of the city in reception, which would be useful; although they did helpfully print off a google map for me so I could find my way around

It was clean and convenient.

This place is not central. Its 30-40 minute walk to the centre. Its not near anything really, no restaurants around. The room is ok. The mattress is hard but it was good for my back. Theres many rude guests who leave their room doors open with loud tv or music or loud conversations and smoke so the whole building stinks of smoke. The hotel should have a policy about keeping doors shut and should have non smoking floors.

One of the few hotels that didn’t charge extra for a third person in the room. They even gave us a room with 2 bedrooms which I didn’t ask for. The price also included breakfast. Not a cheap hotel but certainly a good value.

Stayed for 2 nights, nice hotel, close to government offices and friendly staff

Stayed for 2 nights, nice hotel, close to government offices and friendly staff

The second night haven't made up the room and no drinking water. So the third day morning I called to operator to ask for drinking water but she shut down my phone twice!! The fourth day morning no water supply in my bathroom they said because Lao's public water supply got problem. But some of their rooms still have water supply. They asked me "to go out my room to take a shower at the other room". I refused it because it is inconvenience to go out my room with a towel, it's like live in guesthouse public bathroom. (Why don't you offer me to change the room?) So I need to check out the hotel and get the refund of the fifth night that we didn't stay. They refused it and offer me to change the room. I refused it because we had unhappy with the way this hotel treat us. They refuse us to refund the money, so we do strongly complaint to expedia for this case.

And not far from the old part of town 10 minutes in a took took Hotel staff spoke good English and Chinese place in place and some of the guests were a bit noisy in the morning slamming doors talking in corridors maybe some hall runners to dampen the noise might be good overall I would stay there again nothing was too much trouble

Staff gave me a map and recommended me where to visit and what to eat while my stay in Vientiane. Also offered me a ride since there are not much taxi around. (A bit expensive. Charged me around 50000Kip for 2.3km....)

The big plus of this hotel is the hotel staff and the owner of the hotel Allen. Allen went out of his way to arrange for a medical appointment for our daughter in Vientiane. He was very approachable and was helpful. The exterior of this hotel is colonial but the interior is fairly new with big rooms. The breakfast staff were friendly. I was hoping for a more western breakfast with decent coffee. However, it is complimentary breakfast so one can only take what's given. There was a power outage at the hotel when we were there. I would suggest that the hotel equip with emergency supplies such as flash lights for guests to use. Overall, a fairly decent hotel.

The big plus of this hotel is the hotel staff and the owner of the hotel Allen. Allen went out of his way to arrange for a medical appointment for our daughter in Vientiane. He was very approachable and was helpful. The exterior of this hotel is colonial but the interior is fairly new with big rooms. The breakfast staff were friendly. I was hoping for a more western breakfast with decent coffee. However, it is complimentary breakfast so one can only take whats given. There was a power outage at the hotel when we were there. I would suggest that the hotel equip with emergency supplies such as flash lights for guests to use. Overall, a fairly decent hotel.

So, where to begin. The staff here was really helpful. We always got excellent advice when we asked. However, the room was quite sad. It was clean and nice, but the shower had a window with no cover. SO we basically had to shower and go to the toilet feeling that someone could see us through the clear glass. And regarding the breakfast, it was simple and not exciting. But the omelet was really good in taste.

A nice new hotel with good location, very close to the Victory Gate, Thai Embassy and big banks. Only 5 mins by tuk-tuk to Meikong river where I had great dinner and night shopping. The staffs are so friendly and helpful, always smile to everyone. All staffs speak good English, and I heard some of them speaking French, Chinese and Japanese. That really amazed me! Rooms are new and clean, housekeepers made a lovely bird with towels. Breakfast was also nice, with both Westen and Easten style, fresh vegetable and fruits. Lao coffee is also tasty...

A nice new hotel with good location, very close to the Victory Gate, Thai Embassy and big banks. Only 5 mins by tuk-tuk to Meikong river where I had great dinner and night shopping. The staffs are so friendly and helpful, always smile to everyone. All staffs speak good English, and I heard some of them speaking French, Chinese and Japanese. That really amazed me! Rooms are new and clean, housekeepers made a lovely bird with towels. Breakfast was also nice, with both Westen and Easten style, fresh vegetable and fruits. Lao coffee is also tasty...

Some of my friends recommended me this hotel, which is just one block away from the Victory Gate (heart of capital city) and 5 mins to Mekong River. I went to Laos before, many other hotels only have Lao staffs, but the staffs in this hotel can speak very good English, French, Russian and they are really really kind and helpful! Made me feel so happy! Plus, there is a Korean Fried Chicken restaruant near by and authentic Korean food also just one block away. Room is new, clean, nice, comfortable and only cost 30 dollars (other hotels in Vientiane with the same level normally cost more than $50 per night). I give them thumbs up!

Some of my friends recommended me this hotel, which is just one block away from the Victory Gate (heart of capital city) and 5 mins to Mekong River. I went to Laos before, many other hotels only have Lao staffs, but the staffs in this hotel can speak very good English, French, Russian and they are really really kind and helpful! Made me feel so happy! Plus, there is a Korean Fried Chicken restaruant near by and authentic Korean food also just one block away. Room is new, clean, nice, comfortable and only cost 30 dollars (other hotels in Vientiane with the same level normally cost more than $50 per night). I give them thumbs up!

Great hotel with cheap price, good location, very close to the victory gate,Thai Embassy, and big banks. About 5 mins by tuk-tuk car to Meikong River, which I had great dinner and night shopping there. Hotel is new and clean, I really enjoyed staying there. Staffs are really helpful and always smile to every one. All staffs speak good English, I also heard some of them speaking French, Chinese and Japanese. That really amazed me! Breakfast also nice, with both Westen and Easten style, vegetable and fresh fruits. Very nice!