Great hotel

Everything excellent

We had a very nice stay at this hotel. Very friendly employees. The hotel was very well maintained and loved the water front so close. Too short of stay, we’ll have to come back again!

Lovely hotel and staff. Will book another stay when I return to Vancouver.

The room was clean & spacious. However, the service was poor. The first night the hotel hairdryer and it wasn’t working so I called the front desk. 1/2 an hour later I was still waiting. I called down once again and was told my request “was put on a list” but that it would be expedited. 20 mins later and still nothing. I happened to open the door to see if they’d left it outside and saw a staff member and asked her as well. 10 mins later and I was able to finally get the dryer. If I hadn’t seen the staff member I don’t know how long it would have taken. Note that my family and I were going out to dinner so to have an hour delay for something that should have been resolved easily was frustrating. I’ve had to make similar requests at other (much cheaper) hotels and have never experienced such a lag. The next day, we went left the hotel in the morning and got back at around 5pm. Our room hadn’t been serviced yet and we had no towels. I can honestly say I’ve never been to a hotel where by 5pm the room wasnt serviced. I realized that it was likely because they only wanted to service once at turn down (not twice). Interestingly, the rooms in our floor that had the “privacy please” door hangers had a note on them saying “I’m sorry we couldn’t service your room to respect your ask for privacy…”. So the staff clearly visited the floor…they just didn’t service the rooms that actually wanted servicing. If you want to be a higher-end hotel, don’t cut corners. Not worth the $$$ AT ALL.

Excellent

Liked the ambiance and easily accessible downtown. Also, clean room, hotel and friendly valet. Restaurant was also great!

Lack of soundproofing was an issue. Rooms and hotel are lacklustre for the price.

Very nice property!

Greta experience

Excellent service from staff and it's a beautiful property that is kept up very well. We didn't have a car as everything is walkable. Many great dining experiences on this property. This was not our 1st stay at this property and we will stay again.

Loved the Executive room!

Sad to see homelessness and drug use, person had a shoe box with a needle and some type of vial, all within walking distance from hotel, but it’s a beautiful hotel and yes I’d visit again.

Lovely hotel in a nice area

next to casino, with poker room

Be prepared to pay extra for internet as it is not included in the price. Our room had a fault with the lights which they were unable to rectify and caused issues during the night, we then had water pouring down from above us onto a glass roof outside our window which was like a very loud waterfall interrupting sleep. $900 for one night was very expensive when we did not even get a good nights sleep $50 given to compensate!!

Nice hotel lobby and areas . Rooms are older and dated beds are not comfy . Usually stay at paradox which is alot nicer and newer and larger rooms feel alot cleaner and more up to date .

It was a great center location to many things and had a variety of activities at the hotel

Literally right next to BC Place Stadium and the room was so quiet! Staff were excellent and very helpful.

We visited for two nights to meet up with old friends and see a soccer match. The first night was great, as the hotel and its staff were performing beautifully. The second was a nightmare when a group of loud partiers entered the adjoining room at 3 am and would not quiet down despite several calls to security. We could not sleep as their music and shouting was just too loud. With over 24 hours of travel ahead of us to Europe, we left the hotel exhausted. The front desk staff sheepishly apologized for the disturbance but said the group next door was in a VIP unnumbered room and not cooperative with security’s requests to be quieter. They offered enough Marriott point to book the hotel for one night in the future, but after my long day of travel that seemed inadequate. It took me a couple days to feel like myself again.

Surprised that there were no drinks in the bar/mini fridge. There was only one sink in the bathroom. The staff was very friendly.

Great property!

Great place to stay!

Beautiful property. Booked a suite and service was amazing. Room was large and spacious.

The hotel is so pretty and the staff so friendly. You have different downtown areas at walking distance.

Proximity to the port. Easy access to restaurants.

Good area

Staff were friendly and rooms were cleaned perfectly.

This is the best Marriott property I have ever stayed at. The entire staff was courteous and professional and the property is extremely well maintained.

The beds and the linens were fantastic- also the shower (the sprayers and the pressure) was the best of any hotel - I was next to the elevator and yet it could not hear a sound - totally quiet

Clean property within walking distance of all the places we wanted to visit

Excellent service