Fantastic location, clean, great experience!

The bed wasn’t soft enough for me or my wife and parking should be free for guest

A

As busy as the check in staff might be, they are always professional and helpful

Every staff member I encountered was courteous and helpful.

The overall experience was very good, and we will definitely be back. It is such a great local option to get away from home and enjoy a special evening out. My only issue that occured, would be a misconception of what a "room with a view" is. I was able to get a solid price for the hotel room, however booked a King Corner room, which was at a higher cost. When we arrived, the front desk clerk said she "would move us up 1 floor for a better view" because we were Marriot Bonvoy members. We were placed on the 3rd floor, and there was no view to speak of. We were facing the top of the building's roof and staring down at the backside of a parking lot with a dumpster. While I understand that the location of the hotel has limtied views, I wouldn't have advertised this to a guest as an "upgrade". We stayed in Room 336 for reference. I do want to convey that the staff was very professional, the room was great, and we loved our dining experience at South City Kitchen for breakfast. Thank you.

We loved the area and the amenities. The hotel room was very small and a bit run down. Some of the wallpaper was coming up and picture frames were badly damaged. It also didn't seem the cleanest for a hotel of this stature.

Awesome